879 customer service English-speaking jobs in Porto

Functional Skills Hands-on experience with Salesforce CRM and customer service processes; Ability ... Keywords Salesforce Business Analyst, Salesforce CRM, Salesforce Service Cloud, Warranty Domain, CRM ... Technical Skills Salesforce Service Cloud / CRM Knowledge of SAP systems Case & complaint

Utilities, Transportation, Banking, Finance & Insurance, Retail & Luxury, Media & Telecom, Marketing & Customer ... IT / Product teams, AMS teams, system integrators and Workday, while ensuring compliance with agreed service ... support teams; Overseeing Workday maintenance and support activities to ensure smooth delivery and service ... approaches; Good command of English, enabling you to work in international environments; Curiosity, service ... requests in order to maximize business value for end users; Managing the backlog of incidents, defects and service

Help build self‑service capabilities that empower engineering teams and FARFETCH Business Units to be

Multiple years working with Microsoft Dynamics 365 (Customer Engagement / CRM) implementations. ... Leverage Microsoft Azure integration services such as Azure Service Bus, Functions, API Management, Logic

with a strong focus on service quality; Proactive and solution-oriented mindset; Strong sense of responsibility ... ; Availability to travel worldwide, short-term mobility required; Valid driving licence; KEY SKILLS Customer-oriented

About the Role Our Sales team powers customer growth around the world. ... , including maintaining SOPs and process documentation to support departmental efficiency Upholding service

Cloud, Salesforce Administrator, super badges) Ability to translate Customer Relationship Management ... experience in Technology projects, ideally with a first exposition to call‐centres Salesforce certification (Service

Balance trade-offs between profitability, service levels, operational constraints, and long-term strategy ... This role drives portfolio optimization by balancing customer experience, working capital efficiency, ... Strong commercial and operational judgement to balance profitability, customer needs, and operational

standards to enable consistent, data-driven portfolio decisions; Balance trade-offs between profitability, service ... This role drives portfolio optimization by balancing customer experience, working capital efficiency, ... and lifecycle decision-making; Strong commercial and operational judgement to balance profitability, customer

experience and consistent service delivery. ... Successful individuals in this role combine operational excellence with a strong customer focus, proactive ... resolution; Collaborate with the client's payroll team and internal stakeholders, ensuring a high-quality customer

team supports our operational teams in providing our clients with the best quality of uninterrupted service

Strong knowledge of: Salesforce Sales Cloud, Service Cloud, and Commerce Cloud, Apex, Lightning Web Components

Build self‐service capabilities, abstracting complex infrastructure layers, and promote engineering autonomy

The role involves running tests, executing go‐to‐market campaigns, and understanding customer insights ... What You'll Be Doing Identifying customer needs by deeply understanding how our features work globally ... of audience strategy, messaging, positioning, and PR strategies Developing research plans to uncover customer ... top of the competitive landscape Working closely with Product and Marketing teams to brief them with customer

Monitor deadlines, priorities, and service delivery commitments. ... Ensure delivery of high-quality outputs within agreed deadlines and service levels. ... Act as the first point of escalation for operational issues impacting service delivery. ... ensuring services are delivered accurately, timely, and in accordance with global standards and agreed service ... Responsabilities: FP&A Service Delivery Coordinate the timely delivery of budgeting, forecasting, reporting

Oversee day‐to‐day AP operations, proactively resolving issues and escalating when necessary to ensure service

Professional Experience & Technical Skills: Ensure service availability and follow‐up of production requests

Functional Skills Experience with Service Cloud, Experience Cloud (Community Portals), and integrations ... Customer-Centric Mindset Understanding the impact of subscription and billing processes on customer experience ... Responsibilities Develop and customize customer data management features and web front-end applications ... Salesforce Developer to join our team and support the development, customization, and integration of customer

Customer-focused mindset with a consistent commitment to delivering high-quality, responsive service

Responsibilities As a Customer Support Specialist, you will be working directly with our Support Team ... Requirements Requirements: Bachelor in Economics, Business or Social Sciences, ideally HR or Psychology; Customer