1393 customer service English-speaking jobs in Porto

AI-powered contact center innovation, delivering a future-proof, cloud platform that redefines the customer ... We infuse AI across every aspect of your customer journey and contact center operations, to drive automation ... UJET's AI solutions empower agents, optimize customer journeys, and transform contact center operations ... UJET's AI solutions empower agents, optimize customer journeys, and transform contact center operations ... AI-powered contact center innovation, delivering a future-proof, cloud platform that redefines the customer

Customer & Business Impact Drive improvements in repeat purchase rate, customer lifetime value (LTV), ... Balance experiments and tactical wins with long-term customer loyalty infrastructure. ... Join us at AUTODOC and lead one of the most impactful domains in our customer experience. ... product teams driving promotion tooling, user retention, loyalty programs, CRM infrastructure, and customer

service skills in dealing with internal and external customers High attention to detail Demonstrated ... qualification desirable Stakeholder management experience Strong Excel skills Excellent communication and customer

and participating in customer meetings. ... Nice-to-have skills Familiarity with the technology ecosystem including Silicon, IHV, ISV, ODM/OEMs, cloud service ... Contribute to the success of our sales team in winning new opportunities, reviewing customer feedback ... Conduct market research, analyse industry trends, and gather customer feedback to identify opportunities

and participating in customer meetings. ... development frameworks Familiarity with the technology ecosystem including Silicon, IHV, ISV, ODM/OEMs, cloud service ... Contribute to the success of our sales team in winning new opportunities, reviewing customer feedback ... Conduct market research, analyse industry trends, and gather customer feedback to identify opportunities

Serve as an escalation point for complex network incidents and service requests. ... Use of ITSM/ticketing systems such as ServiceNow, Jira Service Management, or similar. ... Work closely with internal teams and external vendors to ensure service continuity and SLA compliance

Customer Support: Point of contact for order status inquiries and issue resolution. ... Key Responsibilities Order Processing: Receive, input, and validate customer orders in the ERP system ... life cycle, from initial processing (order entry) to logistics coordination, invoicing, and post-sales customer

Customer Service & Coordination Respond promptly to inquiries from applicants, employees, or stakeholders

Customer Service & Coordination Respond promptly to inquiries from applicants, employees, or stakeholders

Site Reliability Engineer We work with Nearshore projects, TM & Project Development, Service & Service

Our primary goal is to service all European markets in implementing and maintaining contract management ... maintaining the IBM QRadar SIEM environment, including updates, configuration changes, and hardware service ... operational activities within the SIEM team to ensure smooth execution of tasks and alignment with service ... entry-level networking certification - [Recommended] Nice to have / Considered a plus Experience with IT Service ... Certifications and qualifications ITIL Certification or equivalent qualification (Foundational knowledge in IT service

Management of both Platform and Business Service - AWS Platform and CI/CD Platform (Gitlab, SonarQube ... Collaborating and manage different stakeholders, such as IT security, different management levels, AWS Service ... Enabler to increase the overall team maturity Leading, together with peers, the Product Management and Service ... in complex relationships Great English skills, both written and spoken Nice To Have Understanding Service

At Talkdesk, we are courageous innovators focused on redefining the customer experience, making the impossible ... It is the shared goal among all Talkdeskers to empower a new kind of customer hero through our innovative

At Talkdesk, we are courageous innovators focused on redefining the customer experience, making the ... It is the shared goal among all Talkdeskers to empower a new kind of customer hero through our innovative

Apply now and help us turn operational excellence into customer success. ... , and reporting are accurate, timely, and actionable – enabling better decision-making and stronger customer

Apply now and help us turn operational excellence into customer success. ... , and reporting are accurate, timely, and actionable – enabling better decision-making and stronger customer

About Us Planet is a leading technology company transforming payments by putting customer experience

About Us: Planet is a leading technology company transforming payments by putting customer experience

organization, processes optimization and Tool automation in order to enhance the Employees, Partners and Customer ... topics…) In an evolving environment, you will need to make sure that your team delivers a level of service ... supervision of Porto team for Natixis and other entities of the group so that quality, efficiency, service

Lead quality assurance inspections to maintain high product and service standards. ... Proven ability to lead cross-functional teams, drive service excellence, and manage multicultural teams ... MedallionClass integration, empowering teams to improve the guest experience through tech-enhanced service