865 customer service English-speaking jobs in Porto

Qualify inquiries at a basic level by service line, jurisdiction, and fit. ... Experience within multi‐service‐line organisations. GCC market exposure. ... Cross‐Sell Awareness Recognises and surfaces opportunities across multiple service lines. ... First contact is professional, relevant, and directed to the right service line and practitioner. ... Cross‐Sell, Delivery Handoff and Outcome Capture Identify cross‐sell opportunities across service lines

Provide detailed and organised customer support and seek for initiatives to improve the overall customer ... If you’re looking to grow and be inspired, as a Customer Support in Porto, Portugal (On-Site) you will ... What you will do in this role  As a Customer Support, you will: Efficiently handle incoming support ... client expectations related to operational excellence: high targets regarding quality, efficiency & customer ... procedures (SOPs) and escalate complex issues as needed Investigate and collect information to provide to customer

A customer‐focused attitude and the confidence to build strong relationships on‐site. ... A willingness to travel internationally and work on customer sites for extended periods. ... automation and project engineers, you'll ensure every installation performs according to design and exceeds customer

Provide VIP/end‐user support with high‐touch service. ... Ensure adherence to defined Service Level Agreements (SLAs ).

Build transparent pricing benchmarks across segments and categories, customer willingness‐to‐pay insights ... Excellent commercial and financial judgement, balancing customer value, profitability, market dynamics ... requirements and promote usage of Power BI pricing dashboards to monitor profitability by product, customer ... complex business landscape, understanding interdependencies between cost, volume, capacity utilization, customer

Customer Centricity – You prioritise customer outcomes in every decision. ... This role may require security clearance for customer projects and access to sensitive (customer) data ... Champion customer experience in every decision. Inspire accountability and empower others to grow.

resolve product‐specific inquiries of our software systems Manage and monitor tickets according to service ... with professional experience or completed training in IT Strong communication skills, flexibility and service‐oriented

levels, and overall employee satisfaction through data integrity and reliable HR service delivery. ... offers a dynamic environment where an operational expert can directly impact organizational efficiency, service

Responsibilities Ensure service availability through the control, maintenance, and monitoring of production ... and L2 automation failures; Manage different types of tickets, including incidents, changes, and service ... and processes based on the ITIL methodology; Collaborate with different technical teams to ensure service

marital status, medical condition as defined by state law, physical or mental disability, military service ... Scalable Solutions: Design and implement robust applications and event-driven architectures using Azure Service ... background jobs (using Hangfire or similar) and event-driven architecture using message brokers (Azure Service ... architecture diagrams, and system flows Master the Stack: .NET (C#), SQL/MySQL/PostgreSQL, Hangfire, Azure Service

Exposure to access provisioning/ticket handling tools (service desk or IAM tool). ... Basic understanding of ITIL/service processes (incident, request, change) First exposure to Agile ways

+5 years of experience as UX/UI Customer-focused approach with the ability to clearly communicate user

Join us in bringing joy to customer experience.

Join us in bringing joy to customer experience.

advanced technology with a clear vision: simplifying and digitizing every step of the automotive customer

Customer & Market Insight Engage directly with Fortune 500 customers and prospects to deeply understand ... Partner with Sales and Customer Success to influence deal strategy, conduct product demos for strategic ... Fortune 100 customer base: Your product decisions will directly impact how the world's largest and most ... Conduct 25+ customer and prospect interviews to build a firsthand understanding of enterprise pain points ... performance bonus Direct access to Salesforce ecosystem events, conferences (Dreamforce, TrailblazerDX), and customer

Developing and maintaining high-quality, secure Rust applications in an agile customer project for a ... Modern workplace and a pleasant working atmosphere with close collaboration Exciting and challenging customer

the migration of applications to OpenShift, setting up Kubernetes clusters and integrating Consul for service

new role Collaborate across web analytics, paid media, and sales pipeline data to optimize the B2B customer ... Together, we drive innovation and customer success, while caring for our people and empowering them to ... Highly motivated, structured, and self-driven team player – adaptable with strong cross-cultural and customer-oriented

Understanding of both on‑prem and cloud environments (Azure Kubernetes Service, Cosmos DB, Service Bus