145 customer service English-speaking jobs in Oeiras

Cross-service project plan development, including goals, business needs, service scope and requirements ... Service request ticket and sub-ticket preparation and briefing of IMS service teams according to project ... teams for all cross-service requests utilizing IMS services. ... Break-down into one-brief-requests to accommodate individual service needs. ... Cross-service brief intake, specification and enrichment with business partners and/or other IMS roles

Strengthening customer relationships, contributing to higher customer satisfaction and retention. ... Excellent negotiation and customer relationship management skills. ... An effective negotiator with a focus on quality and customer satisfaction. ... Facilitating customer communications to ensure satisfaction and address any concerns promptly. ... Your background in negotiation, quality management, and customer relationship management complements

Optimizes scheduling, staffing, and resource allocation to balance efficiency and quality of service. ... analyst will also support reporting, data analysis, and the implementation of projects that enhance service ... and enhances workforce reports and dashboards for key metrics such as productivity, adherence, and service ... experience in workforce planning, forecasting, or related areas within a contact center or consumer service ... Workforce Planning & ForecastingDevelops accurate short-term and long-term workforce forecasts to ensure service

Data Management: Customer Master and Vendor Data Updates: Create and follow up on Ticket CMD for customer ... Ensure compliance with the Customer Creation process and maintain a log of changes. ... Product Registration Coordination: Customer Listings and Product Registration: Fill listing templates ... Maintain the annual Budget TTS Tracking Report and ensure alignment of documents with customer agreements

Data Management: Customer Master and Vendor Data Updates: Create and follow up on Ticket CMD for customer ... Ensure compliance with the Customer Creation process and maintain a log of changes. ... Product Registration Coordination: Customer Listings and Product Registration: Fill listing templates ... Maintain the annual Budget TTS Tracking Report and ensure alignment of documents with customer agreements

value conversations Established relationships with account teams, Customer Business Office (CBO) teams ... drivers Leverage SAP’s comprehensive team of experts and industry knowledge to effectively address customer ... Space analysis to identify growth opportunities Work with wider account team on sales campaigns Manage customer ... needs Build customer participation in relevant SAP communities, programs, and events Facilitate collaboration ... innovations Broad understanding of the SAP solution portfolio and the business processes it enables to drive customer

value conversations Established relationships with account teams, Customer Business Office (CBO) teams ... drivers Leverage SAP’s comprehensive team of experts and industry knowledge to effectively address customer ... Space analysis to identify growth opportunities Work with wider account team on sales campaigns Manage customer ... needs Build customer participation in relevant SAP communities, programs, and events Facilitate collaboration ... innovations Broad understanding of the SAP solution portfolio and the business processes it enables to drive customer

Solve invoice customer queries. Update customer PO into the invoice (in the ERP), when necessary. ... Verify and solve customer claims by reducing recurring invoice errors. Manage invoice queries.

changes/corrections when necessary; Implement database segmentation on email marketing tool; Design customer ... technologies and working methods; Good analytical skills; Knowledge on Marketing Automation/Creation of customer ... Integrated Marketing Services (IMS) is looking for a Campaign Deployment Junior Specialist to provide a good customer

The project You will help build the BTP Audit Log service (ALS), a BTP kernel service essential for BTP ... Provide inputs and knowledge on the best way forward to build the service. ... ALS adopts a microservice architecture and has the requirements of a major cloud service/application: ... Guide building and maintaining a complex BTP Cloud Service that is deployed in all major hyperscalers

You will also take part in partner and customer events and contribute to the development and expansion ... communication and organizational skills Critical thinking and a problem-solving attitude Team player with customer

sales cycle Achieve monthly sales objectives Qualify the customer needs Negotiate and contract Master ... Customer Relationship Personal Evolution Autonomy Administrative Work Technical Expertise Lead the entire

Core Competencies Strives for Positive Results Service-Oriented Knowledge, Skills, Abilities and Other ... Operations Manual Part D and associated documentation to ensure a safe compliant, timely and quality service ... Operations Manual Part D and associated documentation to ensure a safe, compliant, timely and quality service

The project You will help build the BTP Audit Log service (ALS), a BTP kernel service essential for BTP ... ALS adopts a microservice architecture and has the requirements of a major cloud service/application: ... Help build and maintain a complex BTP Cloud Service that is deployed in all major hyperscalers (AWS,

Support Shared Service Center and Function in driving End to End improvement initiatives. ... Perform reconciliation of accounts not under the Shared Service scope and post corrections.

Use your expertise to develop new software components for international customer projects using the existing ... framework Further development of the machine control framework Support system integration and testing until customer

technical solutions (Migration, Upgrades, and Conversions) and support with ongoing projects Coordinate customer ... The Delivery@Scale team in the Adoption Services Center (ASC) organization is responsible for driving customer ... problems Manage multiple tasks, work in a team environment, understand and be responsive to project and customer

Marketing Campaign Support Contribute to the development and execution of global marketing service campaigns ... collaborating closely with IQVIA sales teams and supporting the creation and execution of global marketing service

database currency, software and standards compliance; Continuously develop the EFB Programme by performing service ... Aeronautical Engineering or Electronics Years of Experience 2-4 years of experience Core Competencies Service-Oriented

Technical Validation – guide your customer/prospects through a pilot or proof-of-concept of our products ... Business Cases – provide technical know-how for the marketing team to create Business Cases from our Customer