6695 customer service English-speaking jobs in Portugal

Experience with microservices architectures and service‐to‐service communication.

Experience with microservices architectures and service‐to‐service communication.

Key Responsibilities Operations & Service Delivery – Ensure availability, performance and stability of ... Knowledge Management – Own and maintain operational documentation, runbooks and support models; support service

Leverage your deep understanding of UCaaS, CCaaS, and email platforms to unlock new levels of customer ... communication data generated across our platforms to develop intelligent tools and insights that drive customer ... broader product roadmap, providing justification based on business opportunities, competitive landscape, customer ... driving the business, understanding the dynamics of our products through metrics, tracking and addressing customer

point of contact for systems/products in the Portuguese market; Monitor market trends, competitors, and customer

quality, and responsiveness of the applications • Incrementally deliver applications to meet dynamic customer

Identify and address value leakage across the customer lifecycle, particularly at contract maturity. ... We are seeking a high-impact Auto Finance specialist with deep expertise in customer retention, renewals ... Genpact is committed to creating a dynamic work environment that values respect and integrity, customer ... This role sits at the intersection of commercial strategy, customer lifecycle optimisation, and AI-enabled ... Minimum Qualifications Experience in auto finance, with strong exposure to: Retention & renewals Customer

projects and access to sensitive (customer) data. ... Represent customer needs, priorities and constraints in every decision. ... Share data points or trends observed from backlog refinement or customer support queries. ... Define acceptance criteria for each deliverable and sign off completed work on behalf of the customer ... Own all aspects of the delivery, including scope, pricing context and customer facing trade-offs Refinement

BI semantic models) and push it upstream into centralized, well‐documented data models Empower Self‐Service ... need independently Champion Data Governance: Drive data governance efforts across our growing self‐service ... deliver impactful insights regarding our tech products while playing a pivotal role in evolving our self‐service

Solid knowledge of IT governance and service management frameworks (ITIL, COBIT).

Proficiency in building APIs ( RESTful and GraphQL ) and service-oriented architectures.

of care and confidence throughout the journey Build long‐term relationships and deliver a level of service ... experience with premium services: Professional skipper Hostess (including from our academy with high service ... sell emotions and experiences become part of a world where beauty, freedom, and a high standard of service ... proficiency at B2+ level (daily communication with international clients) Sales experience is a plus, but a service

Collaborate with Product, R&D, and Operations teams to resolve customer issues effectively. ... Document all customer interactions and solutions in the ticketing system with clarity, and contribute ... Break down undefined customer issues and escalate them clearly to R&D with supporting data (logs, tests ... Let's get down to business: What you'll do: Respond to customer technical support requests via our ticketing ... Proactively monitor customer data ingestion, integrity, and completeness using internal tools and dashboards

Privately owned, fiercely customer-focused, and driven by our values, we continue to lead industries ... Uses data to drive prioritization and investment decisions, while maintaining a sharp focus on the customer ... high-quality validation of hardware/software integrated products.* Drive risk-based coverage models aligned to customer-impacting

role where you'll collaborate closely with our design and development teams to turn product vision and customer ... with designers and making UX-driven decisions Exposure to building platforms that support multiple customer ... Node.js platforms Collaborate closely with design and engineering teams to translate product vision and customer

Positioned between Sales, Product, Engineering and Operations, the team ensures that customer needs are ... Lead sales workshops sessions with customers and partners; Design end-to-end solutions aligned with customer ... software-based platforms and systems integration; Strong ability to translate technical capabilities into clear customer

Strong communication and documentation skills for technical and customer-facing materials. ... Providing expert presales and post-sales system support, resolving customer queries and technical cases ... Enhance customer satisfaction by providing timely and effective system support during presales and post-sales

A strong customer‐centric mindset with a passion for delivering positive business outcomes. ... This role is critical in driving initial customer adoption and ensuring a flawless delivery experience ... Facilitate a structured handover to the Customer Success (CSM/CSA) or Account Management teams immediately

Followed ITIL practices for incident, problem, and service request management in corporate environments

requirements, ensuring seamless integration with SD, MM and related modul es.Process Optimisation — Apply service