9346 customer service English-speaking jobs in Portugal

Responsibilities Manage and coordinate the day-to-day SOC operations in collaboration with external service ... providers, ensuring compliance with SLAs, quality of service, and timely escalation Support continuous ... tracking, and remediation coordination Act as the primary contact and coordinator for external SOC service

At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio.

At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio.

Managing service delivery for profit. ... Resolving customer complaints. ... Building and maintaining strong relationships with customers, contractors, and stakeholders, ensuring a customer

Basic knowledge of user research or customer feedback collection methods. ... ' differences, including race, color, religion, gender identity, national origin, age, military service ... engineering, compliance, marketing, and partner success—to help ensure Topper’s offering aligns with customer

and ambiguous problems Keen understanding of competitive offerings and industry trends in the self‑service ... Lead developing the product strategy including new product use cases, customer segmentation, pricing, ... fast around the globe, this agile team is responsible for end‑to‑end solutions for a diverse global customer

We make an impact on our customer's business. ... Experience developing a backend service in Python Experience developing a robust frontend in React Experience ... developer, you will be assigned to one of our product groups consisting of a representative from sales, customer

workforce processes Service with focus on delivering the Quality of Service toward AXA OpCos using the ... SAP Fieldglass solution Service to contribute to the overall success of the S2P Product Service to interface ... directly with customers and actively manage large stakeholder’s pool Service provider’s personnel with ... prominent level of autonomy and self-awareness Service with delivery planning, execution, and follow-up ... Service with capability to operate under pressure, with responsibility and accountability for decisions

Strong understanding of software design principles, API development, and cloud-based service architectures ... Work on challenging, impactful projects that shape the future of customer interactions. ... At Talkdesk, we are courageous innovators focused on redefining the customer experience, making the impossible ... Work cross-functionally with other teams to improve processes and deliver superior customer solutions ... It is the shared goal among all Talkdeskers to empower a new kind of customer hero through our innovative

Who we are: SupportYourApp is a Support-as-a-Service company that provides secure technical, customer ... As Product Manager, you'll own the product direction — balancing customer needs, internal team capacity ... #39;s see what it takes As a Product Manager, you will own: Product backlog and roadmap delivery; Customer ... Since 2010, we've become an industry leader in premium outsourced customer support and turned global

Who we are: SupportYourApp is a Support-as-a-Service company that provides secure technical, customer ... As Product Manager, you'll own the product direction — balancing customer needs, internal team capacity ... #39;s see what it takes As a Product Manager, you will own: Product backlog and roadmap delivery; Customer ... Since 2010, we've become an industry leader in premium outsourced customer support and turned global

support or guest experience organisations, ideally in fast-paced high-touch and/or tech-enabled service ... Track and report on customer satisfaction , CSAT , NPS , and first contact resolution as impacted ... coaching, mentoring, and managing high-performing teams Proficient with QA tools, LMS systems, and customer ... training effectiveness and regularly adapt content to new features, processes and evolving business and customer ... ABOUT YOU 5+ years of experience in Quality & Training roles, 3+ years in leadership roles within customer

Service and Logistics for product fulfilment and reimbursement and Billing and Collections for related ... This position will report to the Vice President, International Customer Care and Product Support. ... We do this by hiring amazing people guided by shared values who exceed customer expectations. ... Generate customer and other commercial-related actionable insights to feed into our Contract to Cash ... implementations, Market Access and General Managers for assessing and optimizing contractual terms with payors, Customer

Support customers in understanding the delivered solution or service, ensuring it aligns with the contract ... Create, manage, and keep updated a dashboard for each customer to provide accurate updates on progress ... Manage the ongoing pipeline and status of all functional deliverables according to customer commitments ... goals, contribute to strategic decisions, and ensure the delivery of solutions and services that meet customer ... Willingness and open to travel as required, depending on project needs and customer requirements.

understanding of Pharma Market and related procedures. • Understanding and general knowledge of health service ... . • Manage the partnering process at territory and regional level with customer salesforce where relevant ... and in any relevant specialty segment. • Fluency in software operating systems, such as MS Office and customer

Teamwork orientation with Strong customer service and collaboration mind-set Process improvement and ... activities include but are not limited to the following: Deliver services in accordance with agreed Service ... SAP S/4 HANA, COUPA and Case Ticket Management Software (ServiceNow) Experience working in shared service ... Support Internal Stakeholders: Participate in process change and improvements Deliver 'world-class service ... responsibility for successful delivery of StS operations for their region, the Specialist will help to oversee service

Teamwork orientation with Strong customer service and collaboration mind-set Process improvement and ... activities include but are not limited to the following: Deliver services in accordance with agreed Service ... SAP S/4 HANA, COUPA and Case Ticket Management Software (ServiceNow) Experience working in shared service ... Support Internal Stakeholders Participate in process change and improvements Deliver 'world-class service ... responsibility for successful delivery of StS operations for their region, the Specialist will help to oversee service

You’ll motivate your team to create a great working environment to ensure customer satisfaction and retention ... multitasker, able to pre-empt issues before they become problems, and keep a team motivated and focused on service

we put together packages of benefits that are either supported by TE itself or provided by external service ... Author and publish technical content (white papers, articles) and represent the team at conferences and customer

service and “can do” mentality Strong analytical capacity and attention to detail Tools Intermediate ... Experience in working in an international environment Very good interpersonal skills, with outstanding customer