6501 customer service English-speaking jobs in Portugal

Define monitoring strategies, KPIs, and service management models. ... Familiarity with service management, KPIs, and continuous improvement practices.

.*** Experience with **microservices** architectures and service-to-service communication.* Familiarity

to align priorities, resolve trade‐offs, and ensure customer impact. ... Collaborate cross‐functionally with executive leadership, product, customer success, and security teams ... You will work closely with senior leadership, product, security, and customer‐facing teams to align engineering

working in close collaboration with internal teams including Managed Services (MS), NPI, Care, R&D, and customer ... This role combines technical leadership with strong project execution and customer-facing responsibilities.Provide ... reporting, including achievements, progress, results, issues and risks, next stepsLead and support customer-facing

role where you'll collaborate closely with our design and development teams to turn product vision and customer ... with designers and making UX-driven decisions Exposure to building platforms that support multiple customer ... ourNext.jsandNode.jsplatforms Collaborate closely with design and engineering teams to translate product vision and customer

this area will be at the centre of these efforts, working on:Embedding new AI capabilities into our Customer ... experienceScaling and simplifying our integrations suiteso Unbabel connects effortlessly to diverse customer ... engineering and design to ship high‐quality solutions quickly and iteratively.Lead discovery through customer

At PGWay, we combine cutting-edge technology with a customer-first mindset to help our partners grow ... and subject‐matter expert for your assigned product module, deeply understanding its business logic, customer ... environment Experience with product backlog management tools (e.g., Jira, Azure DevOps, Trello) A strong customer‐centric

working in close collaboration with internal teams including Managed Services (MS), NPI, Care, R&D, and customer ... This role combines technical leadership with strong project execution and customer-facing responsibilities.Provide ... reporting, including achievements, progress, results, issues and risks, next stepsLead and support customer-facing

**Innovation at Our Core:** As part of dentsu's global network, Merkle pushes the boundaries of customer ... design, engineering and technology integration, digital marketing, data science, CRM and loyalty, and customer ... Opportunities:** Expand your skills through training, mentorship, and data-driven projects that reshape customer

Responsibilities:The role involves understanding the client's needs and requirements, ensuring customer ... They gather and analyze data to help the sales team understand customer requirements, market trends, ... develop solutions (i.e., consultative selling) in close alignment with presales consultants that: meet customer

As one of our first analytical hires, you'll help shape both our customer insight capability and our ... You'll collaborate closely with Principals and product teams, move quickly to meet customer demands, ... data culture.This is not a back-office reporting role — you will work directly with customer data across ... and traveller data.Cross-Business EnablementSupport prospect and customer conversations with fast, credible ... between reported data and real-world travel behaviour.Communicate data limitations clearly, and oversee customer

teams, we balance complex operational needs with simple, well-designed solutions—always grounded in customer ... tailoring your approach to different audiences.Mentor and advocate helping peers connect our work to customer ... definitions, recommendations, and success metrics.Challenge assumptions constructively and advocate for customer‐centred ... strategically and loves being hands‐on to deliver meaningful outcomes.Grounds decisions in research, data, and customer

Acting as the primary technical liaison, you will align project delivery with customer expectations, ... satisfaction.Direct customer engagement to gather requirements, provide technical guidance and refine ... performance analysis, troubleshooting and optimization to ensure high availability, reliability and customer ... debugging, escalating issues, and overseeing testing to ensure successful implementation, acceptance with Customer

engagement.Segment audiences and tailor communications to deliver personalised customer experiences ... be a strong advantage.Key ResponsibilitiesDevelop and execute CRM marketing campaigns and automated customer ... with multichannel CRM, including web and mobile notifications and messaging.Proficiency with CRM and customer ... actionable insights for continuous optimisation.Plan and run A/B tests to improve campaign performance and customer

scalable, and innovative cloud services at enterprise scale.YOUR PROFILE Leadership & MindsetStrong customer ... closely with engineering, design, marketing, and technical leadership, the role ensures alignment between customer

experience in calls, emails, chats, and escalations.Mentor the customer support team, attend escalations ... issues.Document software, hardware, and network information in the case management system.Deliver an exceptional customer

in the IT world.Recognition as a professional and as a person For Axians, the professionals who lead customer ... CAN EXPECT FROM US Opportunity to lead major projects By leading projects for an international Axians customer

ensure robust, scalable, and cost-effective system architecture.Experience with digital marketing or customer ... robust front-end and back-end solutions.Refine existing products and innovate new ones to elevate the customer

use cases.Collaborate with Technical Support and Escalations teams for post-sales customer support as ... , consultants, partners, and end users.Create technical documentation for new products and specific customer

Collaboration and Insight DeliveryAct as the primary subject matter expert on customer and developer ... Maintain a deep understanding of our target customer personas, specifically how developers evaluate and ... in driving the strategic direction of our product pricing by translating complex market dynamics and customer ... Do:Research and AnalysisDesign, implement, and manage detailed product & pricing studies as well as customer ... within the technology sector Demonstrated experience in creating and running sophisticated pricing and customer