871 customer service English-speaking jobs in Porto

availability by performing start/stop procedures and validating service status according to operational ... recurring operational tasks, including housekeeping activities, batch jobs, and file transfers Manage service ... runbooks Monitor and ensure compliance with Service Level Agreements (SLAs) and Operational Level Agreements ... business continuity procedures Validate backup processes and critical operational routines to ensure service ... procedures, and knowledge base articles Produce operational reports, including KPIs, incident metrics, and service

Overview International Graduate Program (IGP) – Hybrid Customer Journey Architect (f/m/div) at Infineon ... Responsibilities Support the definition, orchestration, and optimization of customer journeys in a B2B ... Translate customer insights and real-world data into updated journey flows, logic, and experience design ... Design and map insight-driven omnichannel journey concepts based on customer needs and business priorities ... to define journey objectives, segmentation strategies, and personalization requirements for various customer

you'll have an active part in ensuring client guidelines, promoting, and actively participating in the service ... client expectations related to operational excellence: high targets regarding quality, efficiency & customer ... up to date with cruise products, destinations, and industry trends Accurately manage bookings and customer ... promoting cruise packages, itineraries, and onboard experiences to new and existing customers Identify customer ... closing sales Can multitask and perform well in a fast-paced, performance-oriented environment Have a customer-focused

Maintain and update customer profiling and contact data. ... Support campaign execution through customer segmentation and targeting. ... Integrate internal and external data to assess customer lifecycle and value. ... Work with vendor partners to validate campaign offerings and customer lists.

Advanced expertise in Microsoft Dynamics 365 Field Service and Dynamics 365 Project Operations. ... Relevant Microsoft Certifications (Dynamics 365 with a focus on Field Service and Project Operations,

HR Automation & Innovation Specialist will design, test, and launch automations within SAP SuccessFactors, SAP Build, and RPA/low-code platforms to transform HR service delivery. This role requires 3+ years of experience in HRIS, enterprise systems, or HR technology with a focus on automation or low-code/no-code development.

How you create impact Analyze cloud service spending at cross‑application and individual application

point of contact for regional business partners while simultaneously steering the growth of our Shared Service ... Leadership Experience: At least 2 years of proven experience managing or leading teams within a Shared Service

and customer initiatives. ... a smooth customer journey. ... A customer‐centric mindset, with the ability to understand customer needs quickly and translate them ... will play a key role in driving revenue growth by managing and expanding a portfolio of transactional customer ... This includes responding quickly to customer enquiries, preparing and following up on quotes, and ensuring

marital status, medical condition as defined by state law, physical or mental disability, military service ... and partner care, this team is relentlessly focused on improving the customer experience every single ... content and ensuring secure payments to order fulfillment and delivery, while providing comprehensive customer

Service, and Finance teams to resolve funding issues, improve data consistency and support an efficient ... client expectations related to operational excellence: high targets regarding quality, efficiency & customer ... related to purchase orders, funding coverage, payment status and risk areas. - Collaborate with Sales, Customer

service or dedicated technical support roles; - Exposure to Salesforce Commerce Cloud or other enterprise ... Communication & Soft Skills: Exceptional verbal and written communication skills with a customer-first ... HAVES - Proficiency in JavaScript or modern frameworks such as React or Vue; - Previous experience in customer ... using commercial and open-source tools; - Exceptional verbal and written communication skills; - Customer-first

Knowledge of Service Oriented Architecture. Familiarity with ETL processes. ... Data AI Engineer For a prestigious customer - we are looking for dedicated Data / AI Engineers (Lead ... In this position you will: work as part of the Data & AI Factory team, working with the customer to ... Requirement Validation Methodically ensure the thorough testing of all customer requirements, leaving

Integration architectures typically leverage Microsoft Azure integration services (including Azure Service ... enterprise software development or architecture Multiple years working with Microsoft Dynamics 365 (Customer

You liaise with offshore teams, contractors, and third-party service providers to ensure smooth operations

to customer attrition; Find opportunities to increase customer retention. ... feedback to the management team; Discover and analyse gaps in the customer experience that may lead ... marketing; Work with SPEAK participants to understand their needs; Assist in onboarding process; Provide customer

responsibility including planning and forecasting, as well as bringing together system knowledge and customer ... needs * Overall ownership and approval on all matters regarding IT service technical and commercial ... * Support in aligning and negotiating the SLAs with the internal customers and track and trace the service ... as product owner * Expert knowledge of configuration solutions with focus on “software offering” * Service

support our Global Sustainability team in delivering on a growing portfolio of regulatory, reporting, and customer

obstacles to ensure customer success. ... that increase adoption and customer satisfaction. ... both product evolution and customer success strategies. ... Manager for ApgarIA , you will play a pivotal role at the intersection of technology, business, and customer ... Lead Discovery & Validation : Own the product discovery and validation processes, leveraging customer

device and consumer electronics protection insurance products and services, that cater to evolving customer ... Partner with sales teams to understand customer and partner requirements, ensuring product-market fit ... Lead the enhancement of existing protection insurance products to optimize customer value and business ... Focus: Actively seeks to understand customer feedback and needs and uses this in decision making and ... and device protection and consumer electronics insurance trends across Europe and Africa, including customer