4178 customer service English-speaking jobs in Lisbon

solutions within no time, Service and team spirit, independent and taking initiatives, Excellent communication ... and presentation skills, ability to explain complex topics to the customer, Fluent English skills are ... BACKGROUND You have excellent relational skills and you make a good listener, who finds the right customer

Title and Summary Manager, Customer Onboarding and Partnership Manager, Franchise Growth & Enablement ... using data and stakeholder feedback to support thinking/ build recommendations as needed Focus on customer ... seeking a Manager to join a global team that executes and coordinates delivery of critical Business and Customer

Translate business goals into measurable KPIs tied to revenue retention, service delivery, and customer ... Job Title: Customer Revenue Operations Lead (Professional services and Customer Retention) Department ... the Chief Customer Officer. ... Key Responsibilities: Customer Office Performance Enablement Act as a strategic advisor to Customer ... across Consulting (Professional Services) and Customer Success teams.

Customer AI Engineers are uniquely positioned to influence both the customer's operational success ... Submit bugs, feature requests to customize our brand new platform with customer needs. ... Customer AI Engineers are dedicated to driving ARR by delivering on technical outcomes within existing ... Can build, manage, troubleshoot end to end API workflows with customer systems and Smartcat platform. ... What you will be doing: As an Customer AI Engineer at Smartcat, you will be responsible for ensuring

Job Description: Technical Customer Support Representative (Lighting Solutions) Are you passionate ... Collaborate with fellow technicians to resolve or close customer tickets efficiently. ... Address inbound customer requests, documenting case information and ensuring timely resolution. ... Key Responsibilities: Handle technical customer inquiries via phone, email, chat, and social messaging

Key Responsibilities Handle inbound calls and customer inquiries Provide professional guidance ... Portugal) Monday to Friday: 08:00/17:00 This position is ideal for individuals who enjoy customer ... appropriate, offer package upgrades or alternative options Deliver pre-booking and post-booking customer

This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare ... The Post-Sales Strategy & Operations Manager will partner closely with Customer Success, Professional ... Services, Technical Account Management and Customer Education leadership to streamline processes, manage ... , and retention, and inform data-driven decisions Enable Customer Success leadership to make data driven ... satisfaction Develop and track key performance indicators (KPIs) to measure customer health, satisfaction

Attend in-person meetings with clients to analyze, troubleshoot, and diagnose problems Service as a ... Provide input on product and service-related enhancement requests back to Engineering, Product Management ... Provide high-quality customer engineering assistance that results in high customer satisfaction. ... They also play a key role in mentoring customer engineers and sharing knowledge to enhance overall customer ... Proactively communicate to avoid escalations and negative customer satisfaction.

Requirements At least 12 months of direct customer service experience required, preferably in contact ... multicultural team based in Lisbon, where you will provide outstanding multi-channel support to users of the service

Coordinate customer upgrades and recommend performance optimizations. ... Maintain and improve documentation to support customer use cases and technical needs. ... Rather than functioning as customer support agents, CSMs form a direct relationship with customers and ... Manage customer success function via monthly cluster performance reviews & feedback collections. ... Mission of the role A Technical Customer Success Manager guides customers through the adoption of Distributed

Join leading international companies across Portugal, Greece, Malta, and Bulgaria as a Customer Support ... and a modern lifestyle for professionals Malta English-speaking island life with strong tech and service

REQUIREMENTS At least 12 months of direct customer service experience required, preferably in contact ... multicultural team based in Lisbon, where you will provide outstanding multi-channel support to users of the service

Service Representative , your main mission will be to provide support to small and medium-sized businesses ... media company Your new employer: A worldwide renowned outsourcing company that provides services of customer ... Some of the position's requirements and responsabilities: Proficiency in English (C1/C2) As a Customer

Customer Support Specialist – Irish Market (Lisbon) We are recruiting Customer Support Specialists for ... First point of contact for customers via chat, phone or email Provide fast, effective and empathetic customer ... evolving business needs Profile: English level C1/C2 (mandatory) Minimum 12 months of experience in customer

Join FedEx as a PMO Analyst and help shape the future of Customer Experience in Europe Who We Are FedEx ... You will support, track progress, and document cross-functional projects focusing on improving Customer ... Key Responsibilities Customer Experience Portfolio Planning & Execution, with attention to governance ... As a PMO Analyst, you will be a member of the European Continuous Improvement Team, supporting the Customer ... Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every

Verify Quality of Service (QoS) and solution stability, ensuring compliance with KPIs and SLAs. ... Excellent customer interaction and communication skills. ... Your Role Customer Technical Project Manager (CTPM) is responsible for leading and managing the end-to-end ... Advise the customer on network evolution and identify up-scope opportunities within the project. ... all project phases — from pre-sales and technical design through integration, validation, and final customer

Shape Our Story: The Houston Manager will lead Powerdot's user support team, responsible for all customer ... operational leadership, analytical thinking, and people management to ensure the team delivers exceptional service

Monitor customer health and flag concerns   Draft follow-up emails and customer communications ... This is a customer-facing role with a focus on operational excellence, customer satisfaction, and collaboration ... , technical support, or customer success experience is a plus).   ... Respond to general customer inquiries and requests in a timely manner.   ... Collaborate closely with the CSMs to ensure a seamless customer experience.  

improvement opportunities Design and implement a structured process for collecting, logging, and tracking customer ... maintenance processes Develop and implement new Key Performance Indicators (KPIs) to measure product and service

support, technical support, or service operations 2–3 years in a leadership or operational management ... The Work You Will Do As the Senior Manager, Customer Support in Lisbon, you will lead regional support ... role in ensuring consistency, improving operational structure, and delivering a unified, high-quality customer ... onboarding, and integration of new team members What We Need From You 5–7 years of experience in customer ... practices, workflows, and standards across support groups Act as the primary escalation point for complex customer