4131 customer service English-speaking jobs in Lisbon

Job Description: Technical Customer Support Representative (Lighting Solutions) Are you passionate ... Collaborate with fellow technicians to resolve or close customer tickets efficiently. ... Address inbound customer requests, documenting case information and ensuring timely resolution. ... Key Responsibilities: Handle technical customer inquiries via phone, email, chat, and social messaging

This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare ... The Post-Sales Strategy & Operations Manager will partner closely with Customer Success, Professional ... Services, Technical Account Management and Customer Education leadership to streamline processes, manage ... , and retention, and inform data-driven decisions Enable Customer Success leadership to make data driven ... satisfaction Develop and track key performance indicators (KPIs) to measure customer health, satisfaction

Attend in-person meetings with clients to analyze, troubleshoot, and diagnose problems Service as a ... Provide input on product and service-related enhancement requests back to Engineering, Product Management ... Provide high-quality customer engineering assistance that results in high customer satisfaction. ... They also play a key role in mentoring customer engineers and sharing knowledge to enhance overall customer ... Proactively communicate to avoid escalations and negative customer satisfaction.

Key Responsibilities Handle inbound calls and customer inquiries Provide professional guidance ... Portugal) Monday to Friday: 08:00/17:00 This position is ideal for individuals who enjoy customer ... appropriate, offer package upgrades or alternative options Deliver pre-booking and post-booking customer

Requirements At least 12 months of direct customer service experience required, preferably in contact ... multicultural team based in Lisbon, where you will provide outstanding multi-channel support to users of the service

Coordinate customer upgrades and recommend performance optimizations. ... Maintain and improve documentation to support customer use cases and technical needs. ... Rather than functioning as customer support agents, CSMs form a direct relationship with customers and ... Manage customer success function via monthly cluster performance reviews & feedback collections. ... Mission of the role A Technical Customer Success Manager guides customers through the adoption of Distributed

Join leading international companies across Portugal, Greece, Malta, and Bulgaria as a Customer Support ... and a modern lifestyle for professionals Malta English-speaking island life with strong tech and service

REQUIREMENTS At least 12 months of direct customer service experience required, preferably in contact ... multicultural team based in Lisbon, where you will provide outstanding multi-channel support to users of the service

Customer Support Specialist – Irish Market (Lisbon) We are recruiting Customer Support Specialists for ... First point of contact for customers via chat, phone or email Provide fast, effective and empathetic customer ... evolving business needs Profile: English level C1/C2 (mandatory) Minimum 12 months of experience in customer

Service Representative , your main mission will be to provide support to small and medium-sized businesses ... media company Your new employer: A worldwide renowned outsourcing company that provides services of customer ... Some of the position's requirements and responsabilities: Proficiency in English (C1/C2) As a Customer

Verify Quality of Service (QoS) and solution stability, ensuring compliance with KPIs and SLAs. ... Excellent customer interaction and communication skills. ... Your Role Customer Technical Project Manager (CTPM) is responsible for leading and managing the end-to-end ... Advise the customer on network evolution and identify up-scope opportunities within the project. ... all project phases — from pre-sales and technical design through integration, validation, and final customer

Join FedEx as a PMO Analyst and help shape the future of Customer Experience in Europe Who We Are FedEx ... You will support, track progress, and document cross-functional projects focusing on improving Customer ... Key Responsibilities Customer Experience Portfolio Planning & Execution, with attention to governance ... As a PMO Analyst, you will be a member of the European Continuous Improvement Team, supporting the Customer ... Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every

Shape Our Story: The Houston Manager will lead Powerdot's user support team, responsible for all customer ... operational leadership, analytical thinking, and people management to ensure the team delivers exceptional service

improvement opportunities Design and implement a structured process for collecting, logging, and tracking customer ... maintenance processes Develop and implement new Key Performance Indicators (KPIs) to measure product and service

Monitor customer health and flag concerns   Draft follow-up emails and customer communications ... This is a customer-facing role with a focus on operational excellence, customer satisfaction, and collaboration ... , technical support, or customer success experience is a plus).   ... Respond to general customer inquiries and requests in a timely manner.   ... Collaborate closely with the CSMs to ensure a seamless customer experience.  

support, technical support, or service operations 2–3 years in a leadership or operational management ... The Work You Will Do As the Senior Manager, Customer Support in Lisbon, you will lead regional support ... role in ensuring consistency, improving operational structure, and delivering a unified, high-quality customer ... onboarding, and integration of new team members What We Need From You 5–7 years of experience in customer ... practices, workflows, and standards across support groups Act as the primary escalation point for complex customer

Monitor customer engagement and proactively address challenges or risks. ... LegalTech | B2B SaaSWe are looking for a Customer Success Manager to join our growing team. ... Collaborate with Product, Sales, and Marketing teams to improve customer experience. ... Requirements 3+ years of experience in Customer Success, Account Management, or a similar client-facing

Market Research - Client Service Manager - EMEA (Portugal) at TGM Research Location: Europe About Us ... About the Team & Role: You will be a part of Client Service Team and you will you will play a crucial ... If you are a proactive, service-oriented individual with a passion for market research and online panels ... teams and external clients, advising on potential roadblocks and corrective actions to ensure the best service

solutions within no time, Service and team spirit, independent and taking initiatives, Excellent communication ... and presentation skills, ability to explain complex topics to the customer, Fluent English skills are ... BACKGROUND You have excellent relational skills and you make a good listener, who finds the right customer

We are in Business for People, empowering people in service organizations with innovative Enterprise ... customer journey. ... A great storyteller who understands messaging across multiple phases of the customer journey. ... All campaigns should contribute to an excellent customer experience and deliver a strong, consistent ... This position reports to the Global Customer Marketing Director and is a 12-month interim opportunity