54 customer service English-speaking jobs in Évora

future Kubernetes adoption • Support data/document flows via Kestra orchestration • Contribute to service ... reliability during EU business hours via Jira Service Management (triage → fix/escalate → improve runbooks ... flows • Clear runbooks and constructive communication with stakeholders • Positive contribution to service ... delivered and maintained • End-to-end ownership of a small platform area (Kestra flow, containerized service

THE OPPORTUNITY This is a customer-focused Key Account Manager position, initially 100% farming, you ... outcomes Lead renewals and commercial negotiations, ensuring strong customer satisfaction and recurring ... EXPERIENCE Minimum of 10+ years of proven experience as a Key Account Manager / Account Manager / Customer ... decision-makers Coordinate internally with pre-sales, product, delivery, and support teams to ensure successful customer

Responsibilities: Architecture Lead and evolve system architecture across multiple services, ensuring reliable service-to-service

and others to achieve goals. 3-4 years of experience as a Software Engineer, and experience building customer

Responsibilities: Pitch our core service offerings that centre around outsourcing, managed services,

RTO planning) Nice to Have Deep, hands-on experience with the Kubernetes ecosystem (ArgoCD, backups, service ... deployments, and operations Enable development teams through reliable tooling, CI/CD pipelines, and self-service

complex incidents and perform root cause analysis Act as an escalation point for junior engineers and customer ... processes, and incident resolutions Identify trends and provide proactive recommendations to improve customer ... retrospectives) Perform health checks and performance assessments of Azure environments Create and review customer

and Azure Design and implement microservices, Web APIs, and event-driven solutions Work with Azure Service

Your work directly impacts customer satisfaction, reduces support tickets, and enables our Solutions ... Interest in AI and automation: You are curious and using AI already Nice to Have Experience in customer

initiatives and market expansion efforts Manage and nurture relationships with local vendors, partners, and service

Optimizing or changing an existing architecture and making these changes while maintaining an ongoing live service

international project in the banking sector, focused on modern Cloud Contact Center platforms and large-scale customer

maintain and configure the Dynatrace platform across different solutions and/or clients; Enable self-service

support to ensure seamless integration and customer satisfaction. ... You'll assist with customer visits to aircraft and participate in aircraft demonstrations. ... collaboratively with teams such as marketing intelligence, proposals and contracts, engineering, and customer

Compensation: Directors are compensated for their service via a competitive equity package within the

Allocate resources effectively to satisfy customer requirements and internal implementation.

Collaboration + Feedback Loop Share competitive intel, customer pain patterns, and product feedback

Customer-Centric: Ability to nurture existing relationships while creating new ones.

Manage support tickets, provide clear assistance to users, and drive continuous improvement in service

Participate in discussions on how to maintain and improve micro-service architecture.