9483 customer service English-speaking jobs in Portugal

support or guest experience organisations, ideally in fast-paced high-touch and/or tech-enabled service ... Track and report on customer satisfaction , CSAT , NPS , and first contact resolution as impacted ... coaching, mentoring, and managing high-performing teams Proficient with QA tools, LMS systems, and customer ... training effectiveness and regularly adapt content to new features, processes and evolving business and customer ... ABOUT YOU 5+ years of experience in Quality & Training roles, 3+ years in leadership roles within customer

Service and Logistics for product fulfilment and reimbursement and Billing and Collections for related ... This position will report to the Vice President, International Customer Care and Product Support. ... We do this by hiring amazing people guided by shared values who exceed customer expectations. ... Generate customer and other commercial-related actionable insights to feed into our Contract to Cash ... implementations, Market Access and General Managers for assessing and optimizing contractual terms with payors, Customer

Support customers in understanding the delivered solution or service, ensuring it aligns with the contract ... Create, manage, and keep updated a dashboard for each customer to provide accurate updates on progress ... Manage the ongoing pipeline and status of all functional deliverables according to customer commitments ... goals, contribute to strategic decisions, and ensure the delivery of solutions and services that meet customer ... Willingness and open to travel as required, depending on project needs and customer requirements.

Position Overview: The Customer Care Systems specialist serves as a liaison among our Call Centre, the ... The primary role is to manage and improve customer care systems and tools, be responsible for managing ... We do this by hiring amazing people guided by shared values who exceed customer expectations. ... This role will manage and improve customer care systems and tools, be responsible for managing upgrades ... Responsibilities: Serve as a main point of contact in Customer Care for reporting issues, enhancement

and Design, we're scaling our operations to deliver innovative solutions with speed, quality, and customer ... within a product-centric environment where engineering operations directly support business outcomes and customer ... organization-wide initiatives and help teams adopt best practices that enable them to deliver high-quality, customer-centric

Role We’re hiring a Sales Lead to drive global new customer acquisition and expansion into new services ... we launch new products and expand into new markets, we’re hiring a senior sales leader to accelerate customer ... Key Performance Indicators (KPIs) Quarterly new customer acquisition and activation by segment and region ... some travel required Key Responsibilities Build, lead, and scale the global sales motion for new customer ... Collaborate cross-functionally with Marketing, Product, and Customer Success to accelerate revenue activation

Managing service delivery for profit. ... Resolving customer complaints. ... Building and maintaining strong relationships with customers, contractors, and stakeholders, ensuring a customer

Basic knowledge of user research or customer feedback collection methods. ... ' differences, including race, color, religion, gender identity, national origin, age, military service ... engineering, compliance, marketing, and partner success—to help ensure Topper’s offering aligns with customer

and ambiguous problems Keen understanding of competitive offerings and industry trends in the self‑service ... Lead developing the product strategy including new product use cases, customer segmentation, pricing, ... fast around the globe, this agile team is responsible for end‑to‑end solutions for a diverse global customer

We make an impact on our customer's business. ... Experience developing a backend service in Python Experience developing a robust frontend in React Experience ... developer, you will be assigned to one of our product groups consisting of a representative from sales, customer

Job Description Manage a general ledger team to ensure service delivery in accordance with the relevant ... BPO/SSC environment, preferably in general ledger area; Experience in managing performance against Service

Responsibilities Manage and coordinate the day-to-day SOC operations in collaboration with external service ... providers, ensuring compliance with SLAs, quality of service, and timely escalation Support continuous ... tracking, and remediation coordination Act as the primary contact and coordinator for external SOC service

At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio.

At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio.

Collaboration & Communication: Deliver a customer-first experience via phone, email, and ticketing systems ... environments for top-tier clients, blending deep technical expertise with operational excellence and customer ... 🖥️Your Key Responsibilities Customer Environment Management: Maintain and optimize multiple client environments

You’ll motivate your team to create a great working environment to ensure customer satisfaction and retention ... multitasker, able to pre-empt issues before they become problems, and keep a team motivated and focused on service

we put together packages of benefits that are either supported by TE itself or provided by external service ... Author and publish technical content (white papers, articles) and represent the team at conferences and customer

service and “can do” mentality Strong analytical capacity and attention to detail Tools Intermediate ... Experience in working in an international environment Very good interpersonal skills, with outstanding customer

Senior Data Analyst, Customer Experience Lead Data Analyst - Power BI | French Speaker Data Scientist ... and win/loss outcomes to inform strategy Build and maintain dashboards and tooling that enable self-service

requests and changes to fulfill user and customer needs Drive proactive incident and problem management ... rotation, to ensure timely resolution of technical issues and minimizing system downtime Implement service