14441 customer service English-speaking jobs in Portugal

We're looking for Customer Support Specialists to joing us in our office in Porto. Interested? ... and contribute to a continuously improving knowledge base Represent the voice of the customer internally ... base Collaborate with teammates to improve processes and customer experience Maintain clear documentation ... issues, payments, and general inquiries Follow internal procedures to ensure compliance, safety, and customer ... ) Curious, motivated, and eager to learn about fintech, payments, and crypto Previous experience in customer

service role;Experience with remote support tools;Experience with CRM or ticket systems, preferably ... Strong communication skills, problem‐solving abilities, and a customer‐focused attitude are essential ... allows us to provide world‐class support and sales with a local touch, providing the best possible customer ... experienceOngoing or complete bachelor's degree in IT or related fields;Proven track record in a customer ... within less than ten months, with ambitious plans to expand to 300 employees by 2027.About the Role As a Customer

a customer‐facing roleComfortable working with multiple teams to deliver a great customer experienceClear ... Your work will directly support customer satisfaction, long‐term adoption, and retention.What You' ... You'll handle customer questions and issues with care and attention, provide clear guidance on our ... satisfaction and reduce churnWhat We're Looking ForA strong customer‐first mindset and interest ... , changing environmentConfident in managing priorities based on customer needsPrevious experience in

As a Customer Success Engineer, you are the primary technical owner driving long-term customer outcomes ... value.What You'll DoConfigure customer accounts; customize backup policies and storage; facilitate ... to conduct recovery simulations, DRMM assessments, and quarterly resilience reporting for measurable customer ... extremely organized, have a solid technical understanding of Veeam products, and motivated by maximizing customer ... terms, and renewal terms in partnership with Sales and CS leadership.What You'll Bring5+ years in customer-facing

teams for professional purposesCollect expenses and coordinate with the finance teamControl and update customer

needs.Analyze customer usage data to proactively address risks and drive retention strategies.Conduct ... and renewals while leveraging technical expertise with a strategic business mindset to build strong customer ... -4 years of proven experience as a Customer Success Manager or Technical Account Manager in a SaaS company ... (must).Excellent verbal and written communication skills with strong customer‐facing abilities, including ... long‐term success.Identify upsell and expansion opportunities by aligning product capabilities with customer

has been built, tested, and refined over a decade to ensure unmatched precision and scalability.As a Customer ... satisfaction.Customer Advocacy: Identify and develop customer advocates who can provide testimonials ... goals.Drive renewals, upsells, and expansions by demonstrating the impact of AI-driven automation on customer ... retention, focusing on building strong, lasting relationships.Feedback Loop: Act as the voice of the customer ... recommendation aligns with their business objectives.Most of our CSMs today have:Proven experience in customer

We're looking for a Customer Success Engineer (SASE) to join a global cybersecurity leader on a 12 ... success role, it's a highly technical, customer-facing engineering position where you'll act ... to deploy, optimise and scale secure access and cloud security solutions.This is not a traditional customer ... such as security engineering, network engineering, technical consulting or post‐sales supportStrong customer‐facing

work packages; contribute to project plans and risk mitigation.Ensure compliance with Nokia processes, service ... This is a senior individual contributor role with strong technical and customer impact.How You Will Contribute ... Security.Documents the design in the form of HLD and LLD.Customer Engagement and Delivery ExcellenceInterface with customer

experience working with frontend and backend technologies at scale.Experience developing a backend service ... developer, you will be assigned to one of our product groups consisting of a representative from sales, customer ... training them so they can go above and beyond in their skills and job duties.We make an impact on our customer

experience working with frontend and backend technologies at scale.Experience developing a backend service ... developer, you will be assigned to one of our product groups consisting of a representative from sales, customer ... training them so they can go above and beyond in their skills and job duties.We make an impact on our customer

SLAs.Collaborate with team members to improve internal processes and documentation.Deliver high standard customer ... service, ensuring internal and external stakeholders are kept informed.Expected OutcomesSuccess in the ... be based on your ability to meet or exceed our client's expectations and by exceeding the SLA (Service

long‐term maintainability.Your profileOver 6 years of experience developing with Dynamics 365 Sales and Customer ... JavaScript/TypeScript, Power Platform, and optimize integrations via REST APIs, Azure Functions, and Service ... Canvas Apps, Model‐driven Apps, automations) and building integrations using REST APIs, Azure Functions, Service

Frontendrole atFive9Get AI-powered advice on this job and more exclusive features.Join us in bringing joy to customer ... are developing a next-generation solution focused on Salesforce integrations, including OpenCTI and Service ... a strong sense of ownershipAppreciated SkillsExperience with Salesforce integrations as OpenCTI and Service

Lead the initiation phase: recruitment, onboarding, customer alignment, resource planning, and operational ... Proven experience working inIT product and/or service teams , with strong understanding of modern software ... technology‐driven environments. 3+ years of leadership experiencemanaging engineering teams in product or service

Exceptional customer service and organizational skills are a must. ... Members of the Customer Success family are motivated customer advocates, adept in managing customer needs ... Mentors junior Customer Success Managers   Ensures Customer Success and Reference-ability: Gather customer ... Title: Senior Customer Success Manager WHAT YOU’LL DO: The Senior Customer Success Manager is the CEO ... by furthering customer adoption.

You'll be responsible for all content across the customer journey, from facilitating thought leadership ... executives as industry experts, to creating technical product content that enables sales, to producing customer ... to‐1 and 1‐to‐Many ABM programmes Develop content briefs for campaign execution CommunicationsCreate customer ... flagship Annual Packaging Trends report Develop buyer's guides for Airlines and Tour Operators Create customer

Facing teams, such as Customer Services and Service Delivery ManagersDaily collaboration with internal ... businesses, including neo-banks, global fast moving consumer goods companies, travel leaders, and payment service ... platforms/services, following established procedure, to provide a fix and mitigate the impact to the end customer ... configuration, and procedures to effectively operate the systems, platforms, and servicesCollaboration with Customer ... QualitiesAble to work independently, with minimum supervision, with strong analytical capabilities, and with a customer-focused

About Stafiz Stafiz is a start‐up that has created and markets software for service companies (consulting ... Product and Development teams to ensure that new features are thoroughly tested, stable, and aligned with customer

service, taking ownership for efficiently reacting to guest requests. ... Responsible for leading a team of empowered individuals who will strive to deliver focused and extraordinary customer