6678 customer service English-speaking jobs in Portugal

Reducing operational incidents and service disruptions. ... Manage incidents, service requests, escalations, and operational issues. ... Service Management Knowledge of ITIL practices and operational support processes. ... business‐critical applications and cloud platforms while driving automation, operational excellence, and continuous service

holistic consulting approach, you will help our clients effectively implement and further develop our service ... digitalization and optimization of their IT processes and contribute to the ongoing development of our service ... Services, you will identify new business opportunities and contribute to the growth and evolution of our service ... sustainability and volunteer initiatives, enjoy partner discounts, and take advantage of our convenient shuttle service

Experience working with ticketing systems (Jira Service Management, Software, Confluence). ... Requirements: 3+ years in application support / technical support / service operations (L2). ... Incident/problem management: Working with Atlassian (Jira Service Desk, Software, Confluence). ... You will troubleshoot incidents, handle service requests, provide licenses, make payments, collaborate

and with Productivity/Finance teams will be your responsibility In addition you will act as the key service

MoonPay seeks a Product Compliance Manager to ensure product and service compliance with global and local regulations. The role involves collaborating with Product, Engineering, Legal, and Risk teams to integrate compliance requirements throughout the product development lifecycle. Requires deep understanding of crypto, blockchain technology, and the regulatory landscape.

What you'll do Lead and shape our AI-driven service offering Design the strategy, processes, and service

Automate , and Dataverse Knowledge of system integrations via REST APIs , Azure Functions , Logic Apps , Service

advanced blade concepts with focus on architecture, structural performance, manufacturing feasibility, and service ... advanced blade concepts with focus on architecture, structural performance, manufacturing feasibility, and service

Build a Self-Service Developer Platform: Design and maintain self-service platforms that abstract complexity

Responsabilities: Own and prioritize the product backlog to ensure alignment with business goals and customer ... including Engineering, UX, QA, and business stakeholders — to deliver high‐impact features aligned with customer

ABOUT THE ROLE As a Software Engineer , you will lead the delivery of customer-specific solutions, combining ... WHAT YOU WILL DO Own software development for customer-specific projects on the platform; Collaborate ... This role offers high ownership, direct customer interaction, and the opportunity to work with innovative ... with Customer Success Managers to ensure smooth project rollouts; Create interfaces to backend systems ... and manage on‐premises software installation; Work with smart glasses and wearable devices to enable customer

Provide detailed and organised customer support and seek for initiatives to improve the overall customer ... If you’re looking to grow and be inspired, as a Customer Support in Porto, Portugal (On-Site) you will ... What you will do in this role  As a Customer Support, you will: Efficiently handle incoming support ... client expectations related to operational excellence: high targets regarding quality, efficiency & customer ... procedures (SOPs) and escalate complex issues as needed Investigate and collect information to provide to customer

You will work with a partner and play a specific role (such as Customer or Support Agent). ... You will play a role (such as a Customer or Support Agent) and speak in a clear, natural way. ... The conversations are based on customer support situations, where one person helps solve a problem.

API and cloud integrations AI-driven Salesforce solutions and Agentforce initiatives Data Cloud and customer ... collaborating with global teams in large-scale transformation initiatives involving AI, automation and customer

Our products and services set the standards for the future: customer focus, technological innovation ... processes and accuracy; Working with IT to manage CRM systems and data warehousing; Main responsible for Customer ... Digital/Commercial MKT, Loyalty/Stores/External Markets & TeleSales) to keep them informed about upcoming customer

that grow market share, improve customer experience and drive growth. ... Scope and prioritise activities based on business and customer impact. ... Deep understanding of customer experience, identifying and filling product gaps and generating new ideas

On the customer engagement platform team, everything we do is for the customer. ... They will also collaborate closely with our customer platform operations team, ensuring smooth handover

Enjoy deep‐diving into customer psychology across segments. ... Obsess over Product‐Market Fit (PMF): use win/loss analysis and customer feedback to identify gaps that ... you'll architect Pleo's market dominance, driving sustainable growth by mastering the intersection of customer

This position works cross-functionally with teams across marketing, sales, partner, and customer success

Your Profile Leadership & Mindset Strong customer orientation with a strategic and execution driven mindset ... closely with engineering, design, marketing, and technical leadership, the role ensures alignment between customer