6545 customer service English-speaking jobs in Portugal

through step-by-step solutions and product configurations.Maintain accurate and detailed records of customer ... articles.Requirements:Minimum of one year of experience in a technical support role, preferably with a UK-based customer ... environment.Customer-centric mindset with a commitment to delivering top-notch service.Familiarity with ticketing systems and customer

Additionally, you will manage outsourced service providers to ensure contractual SLAs and KPIs are achieved ... success through the development, integration, and monitoring of key performance indicators (KPIs) and service ... stakeholders on strategic initiatives, operations and issue resolutions Experience managing Outsourced Service

understanding of customer needs, buying criteria, and unmet problemsMonitor the competitive landscape ... discovery through interviews, customer calls, advisory boards, and win/loss analysis to maintain a sharp ... evaluate, purchase, embed, brand, and monetize analytics within their SaaS productsConduct ongoing customer ... This ISV embedded use case is our Ideal Customer Profile (ICP), and this role will be central to understanding ... players, and technology trends, and translate those insights into strategic recommendationsSynthesize customer

;Eager to get close to the customer to find out what their needs are and how Mastercard can support our ... and solutions driven by nature, always looking for the best answer and the best solution for our customer ... The ideal candidate is solutions driven, has a customer‐centric mindset, is highly motivated, intellectually ... point of contact for operations, questions and issue resolution;Provide operational support to the customer ... with Mastercard's objectives and priorities;Value interactions and open communication with both our customer

With more than 16,000 employees in 30+ countries, it focuses on digital transformation, commerce, and customer ... requirements analysis, development, unit testing, and documentation.Write quality code to meet unique customer

product portfolio and support in developing integrated sorting and conveyor technology solutions based on customer ... You will support our modernization projects from the quotation phase and accompany them through to customer

operational delivery of complex technical projects, ensuring safety, quality, commercial performance, and customer ... delivered safely, to specification, and in line with agreed programmes.Provide accurate and timely customer-facing

all about experimentation, iterating fast, and building solutions that directly impact throughput and customer ... business-critical work What's In It For YouThis is a senior contract role where you'll lead the delivery of customer-facing

compressors and related components) through a country- and channel‐specific assortment matrix that meets customer ... Heating assortment matrix per country and sales channel, ensuring car‐park coverage and that all relevant customer

planning and execution for new features from announcement to launch.Developing use cases grounded in real customer ... experience in Product Marketing.Strong experience in positioning heavily technical SaaS features, from customer ... ResponsibilitiesDefining product positioning and messaging, ensuring every selling point is sharp, relevant, and customer‐driven.Owning

Provide detailed and organised customer support and seek for initiatives to improve the overall customer ... If you’re looking to grow and be inspired, as a Customer Support in Porto, Portugal (On-Site) you will ... What you will do in this role  As a Customer Support, you will: Efficiently handle incoming support ... client expectations related to operational excellence: high targets regarding quality, efficiency & customer ... procedures (SOPs) and escalate complex issues as needed Investigate and collect information to provide to customer

will lead the strategy to minimize the Cost of Risk and Non-Performing Loans (NPLs) while ensuring a customer-centric

resolve issues and drive process improvements.Maintain robust control frameworks and SLAs with shared‐service ... flash dashboards and cluster lead team level presentations with clear commentary.Escalate and resolve customer

In Nordea, we know that great customer experiences require a team that leads the way in first‐class service

Doing...Using configuration management tools such as Ansible and/or Chef to create automated, self‐service ... highly technical level and a concise communicator.Flexibility and adaptability in their approach to customer

diverse markets and teams, ensuring successful adoption and utilization of new AI capabilities.Cross-Service ... ability to translate complex technical concepts into clear business value.Demonstrated commitment to customer

looking for a Cybersecurity Consultant, Startup Security & Compliance, to help deliver and shape this service ... and explain the value of security and compliance program supportContribute to the evolution of this service ... multiple client engagements in a structured and reliable wayComfort working in an environment where the service ... function.You will be joining a respected cybersecurity firm with deep technical roots and helping shape a service

Application SupportThis is your missionAre you passionate aboutIT operations, automation and service ... With a team of around 45 employees, our Service Center based in Porto is developing a dynamic nearshore ... initiatives related to automation platforms Run SideMonitor and support RPA production environments to ensure service ... Infrastructure and system support Automation technologies (RPA experience is a strong plus) Understanding of IT service ... financial services environment (nice to have) This is how you work as part of a team:Strong client and service-oriented

We are proud of our people at the service of technology. We are proud of our diverse environment. ... taking ownership of operational issues, driving resolution across multiple stakeholders and ensuring service ... with internal teams and external providers.Produce operational documentation, incident reports and service ... management, querying and analysis.Demonstrated ability to manage and coordinate external vendors and service ... meetings with external partners in an assertive and results‐driven manner.Solid understanding of SLAs, service

Request, Service Catalog).Design and implement workflows, business rules, UI policies, and UI actions ... will be responsible for designing, developing, and maintaining ServiceNow applications to support IT Service ... workflows.ResponsibilitiesCreate and configure ServiceNow applications and modules (Incident, Problem, Change, Service