835 customer service English-speaking jobs in Porto

Collaborative team player with a customer-centric mindset. ... complete infrastructure management services, including commissioning, network monitoring and field service ... With our technology platform EVA Global offers a specialized managed service solution from multilingual

Customer focus: Ability to provide technical support and resolve customer issues. ... Commitment to ensuring customer satisfaction through high-quality products and services. ... You drive and identify product innovation: ensuring market needs, customer expectations and regulatory ... You lead customer projects by collaborating with technology, marketing and sales: resolve and troubleshoot ... pivotal in ensuring our customers receive unparalleled technical support, driving product excellence and customer

will provide ongoing support and training related to HR functionality to Country HR Users and to Linde Service ... experience in LMS, Elevate, or similar HR functionality is a plus- Also, experience in an HR Shared Service

As a leading technology provider, we put our marine expertise at the service of a responsible energy ... delivery processes, including SLAs, service catalogs, and escalation processes Strong project management ... delivery tools, such as IT service management (ITSM) software and monitoring tools (ServiceNow is preferred ... services (IFS is preferred) Knowledge of ERP systems and processes (IFS is preferred) Experience with service ... lifecycle methodologies, such as Agile and Waterfall (Certification is preferred) Strong understanding of service

issues, while helping to improve customer experience. ... This role involves mastering our integrations and APIs, offering excellent customer experience to our ... Acting as a liaison between the Support and Engineering teams to review, solve, and escalate customer ... What you’ll be doing Understanding customer requirements and communicating how Revolut can solve their ... About the role Our Sales team is the engine that drives new customer acquisition and engagement for Revolut

relationship role; either in Customer Success, Professional Services or Consulting Experience working ... internal cross-functional partners (Product Management, Product Development, Portfolio Managers) on customer ... and current state; Collaborate with cross-functional teams in a multicultural environment; Address customer ... and expansion opportunities; Collaborate with the product and software development teams to ensure customer ... Bachelor's Degree in Business, Management, Engineering or similar field; At least 3 years in a customer

Developing a recent Shared Service Centre. ... cliente Our client is a multinational company in the industrial sector investing in its recent Shared Service

Service Integration: Work at the interface between network architecture and the service world to ensure

You will also: Ensure incidents are escalated and facilitated to enable efficient and timely service ... establish and maintain strong and productive relationships with key stakeholders ensuring that the service ... initial Priority assessments and mediate Priority assessment disputes; Facilitate the restoration of service ... maximize process performance; Identify and use effective benchmarks to provide references against which Service ... Management processes and procedures; Provide support and guidance to the technical teams as they implement service

partner relationships: build and manage strong relationships with service partners responsible for inverter ... cultivating, and maintaining partnerships with suppliers, manufacturers and other O&M providers - Manage service ... including B2B and B2C - Oversee and manage inverter maintenance contracts with customers to ensure quality service

Together, we drive innovation and customer success, while caring for our people and empowering them to ... years of professional experience in the fields of Procurement, Process Improvement, or IT in a Shared Service

' differences, including race, color, religion, gender identity, national origin, age, military service ... Cross-Functional Collaboration: Collaborate with Compliance, Accounting, Business, and Product teams to support customer

Strong customer focus and service minded.  Tolerance for ambiguity. 

they can find and book the best travel options for their needs and experience amazing post-booking service ... analytical skills, design pattern skills, and creativity that will allow you to solve complex business and customer

Assist with the development and execution of AP SLA (service level agreement). ... As a leading technology provider, we put our marine expertise at the service of a responsible energy ... Good understanding of how accounts payable process fits into overall finance process and service delivery ... change process, driving continuous improvement through enhanced cost effectiveness and the pursuit of service

Analyse customer journeys and tailor support strategies for different segments. ... Stay informed on emerging trends in customer support analytics and recommend innovations. ... Strong understanding of customer support metrics and their impact on business performance. ... Experience in customer support/ contact center, call center environment in a similar role is mandatory ... Extract, clean, and analyse customer support data to ensure accuracy and provide insights for performance

quality through Continuous Service Improvement initiatives; Monitoring and resolving problems; Engaging ... Services Requests; Facilitating transfer sessions; Playing a role in reducing backlog and enhancing service

Provide support to resolve security events for IT service, Corporate IT, and business teams. ... responsibilities will include serving as a technical security project engineer, collaborating with IT Service

its Shared Service Center. ... Sobre o nosso cliente Our client is a multinational service provider working on the consolidation of

complex issues to the development team when necessary Ensure timely and professional responses to customer ... inquiries to maintain high levels of customer satisfaction Act as a bridge between customers and developers ... required, but a solid knowledge of MySQL is essential Knack for technology and providing outstanding customer