865 customer service English-speaking jobs in Porto

Your main responsibilities will include: Lead the delivery and lifecycle management of IT Service Management ... Experience with ITSM platforms such as ServiceNow, Jira Service Management, or similar solutions is highly ... external vendors to ensure technical alignment and successful integration Monitor solution performance, service ... Engineering, Business Information Systems, or a related field and have at least 6 years of experience in IT Service

Why This Role Matters AI platforms handle sensitive data (customer data, behavioral data, financial ... business, building intelligent systems and capabilities that will shape the future of our platform and customer

Energy market, where we focus our efforts, and how we translate technical excellence into long‐term customer ... Critical Software with clarity and confidence at executive‐level meetings, industry events, and strategic customer

suite of solutions for PDF, eSigning, identity verification and analytics supported by a best-in-class customer ... Expand platform coverage: Ensure tests accurately reproduce customer environments across multiple operating

You prepare customer documentation and conduct customer training sessions. ... Independently performing root-cause analyses and acceptance tests according to system-specific and customer-specific

Customer Financial Services Representative Ready to start a new professional challenge? ... Is so, we have an exciting opportunity for you to join our team as a Customer Financial Services Representative ... comfort zone and propose suggestions for improvement; Experience working with third‐party auditors / customer ... German, French, Italian, Spanish (B2 Level); Ability to pay close attention to detail; High degree of customer

How you create impact Analyze cloud service spending at cross-application and individual application

(ITSM) and Human Resources Service Delivery (HRSD) modules. ... This is a hybrid position based in Porto, Portugal, with a primary functional focus on IT Service Management ... such as Business Rules, Client Scripts, Script Includes, UI Policies, Flow Designer workflows, and Service ... Management (ITSM) and/or Human Resources Service Delivery (HRSD) Experience with Business Rules, Client ... Engineering, or a related field (preferred) ServiceNow & Development: Foundational knowledge of IT Service

The Role We're looking for a Project/Product Manager to take ownership of Barkyn's customer journey — ... You'll lead cross-functional initiatives to improve customer experience, launch new features, and drive ... What You'll Do Own the end-to-end customer journey : map it, measure it, improve it Lead the launch of ... planning Partner with design, tech, ops, growth, and support teams to align and execute Track KPIs and customer ... planning to delivery Previous experience at a startup is mandatory Bonus: worked at a B2C company with a customer-centric

Self‐service deployment adoption: 90%+. ... Self‐service deployments: 80%+ of production deployments. ... Build self‐service capabilities (provisioning, deployments, rollbacks). ... Create Platform‐as‐a‐Service (PaaS) abstractions hiding infrastructure complexity. ... Service mesh experience (Istio, Linkerd). GitOps platform experience (ArgoCD, Flux).

Client Service & Project Delivery: Deliver excellent client service within the defined operating model ... ASPORTO is being established as a dedicated and strategic Service Center for the capital management company ... and management company services while setting new benchmarks in scalability, process efficiency, and service

Strategic Leadership: Drive the strategic direction of the HR Shared Service arm, ensuring efficient ... : Proven track record in a senior leadership role within a Global Business Services (GBS) or Shared Service ... collaboration across global entities, regions, clients, internal stakeholders, and external vendors for optimal service

S/4HANA, cloud solutions, Salesforce and modern integration technologies Optimize Order-to-Cash and Service ... Effectively manages and resolves conflicts to support productive business outcomes Bonus: Salesforce Service ... global environments Hands‐on experience with end‐to‐end processes spanning SAP S/4HANA and Salesforce Service

BA leads the analysis, design, and delivery of initiatives that enhance performance, efficiency, and customer

Gather and analyze customer feedback from users, customer success teams, and sales teams. ... Assist in monitoring product quality metrics and customer feedback. ... Participate in customer meetings, workshops, and product demonstrations as needed. ... Assist in documenting customer needs and translating them into potential product improvements. ... Help ensure alignment between customer needs, business goals, and product delivery activities.

In an evolving environment, you will need to make sure that your team delivers a level of service which ... of organization, processes optimization and Tool automation to enhance the Employees, Partners and Customer

with various departments to understand their needs and develop systems that improve efficiency and customer

Join us in bringing joy to customer experience. ... Monitor production and development environments to build preventive measures and provide a seamless customer

Experience working with AEM as a Cloud Service is preferred. ... Knowledge of digital analytics and customer experience optimization. ... Collaborate with UX, content, SEO, analytics, and marketing teams to deliver customer-focused digital

so every customer hears the right message about the right product at the right time. ... You'll oversee the platform layer of customer communications, from the architecture to routing logic, ... What You'll Be Doing Owning the platform behind our customer communications and making sure it's fast ... marketing, lifecycle/CRM, or marketing operations in a hyper-growth, global tech company Expertise in customer ... reliable, and built to scale Overseeing a system that intelligently routes the right message to the right customer