795 customer service English-speaking jobs in Porto

improvement with the Service Manager; Provide input to the implementation, backup and roll-back plans ... and quality indicators, particularly in terms of in-depth trend analysis; Examine potential areas for service

building and maintaining new solutions while developing and leading an experienced agile team at the service ... Business users in their operations, by maintaining software updates, scaling the solutions and any type of service

Identify potential market niches and new clients to expand our customer portfolio. ... In this role, you will play a vital part in growing our customer base, maintaining strong relationships

Strong analytical and problem-solving skills, with a focus on customer-centric solutions. ... Provide detailed feedback on customer requirements, application challenges, and competitive landscape ... Collaborate with the sales team to identify customer needs and present suitable technical solutions that ... have a strong background in semiconductors, excellent problem-solving abilities, and a passion for customer

As a leading technology provider, we put our marine expertise at the service of a responsible energy ... Role Contribution Interface with IFS Service Delivery Team and Solution Architect for proper design ... within IFS solution; Third-Party and Privileged Access Management; Processing and fulfilment of service

Represent the voice of the customer, ensuring the customer experience is frictionless across channels ... Determine scope of change and the iterations to unlock greatest customer value. ... Possess a fundamental understanding of end-to-end customer experience integration and dependencies. ... Understand and challenge perceived customer value in order to prioritise effectively and ensure we focus ... in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer

Service (Support) team : responsible for handling all consumer support queries, mostly via webform/chat ... teams which accounts for the vast majority of non Wages and Salaries expenditure across the company Customer ... hostel facing platforms and tools, supporting our two sided marketplace through collaboration with our customer

The AR Specialist will be required to execute the following responsibilities: Receive customer payments ... when electronic transmission is not available – Perform ad hoc reports/analysis of customer or GL accounts ... duties within the Order-to-Cash pillar as required such as, but not limited to: – Transmit invoices to customer

What you’ll bring Strong knowledge and interest in loyalty, customer experience and customer engagement ... Ideally experience with various relevant technologies of customer loyalty ecosystems, loyalty management

Monitor market trends, competitor activities, and customer feedback to identify opportunities for product ... with the engineering team to understand technical requirements and develop tailored solutions to meet customer

Market Research: Conduct thorough market analysis to identify customer needs, competitive landscape, ... Collaboration: Work closely with engineering, design, compliance, and marketing teams to translate customer ... including engineering, design, marketing, and compliance, to deliver user-centric solutions that enhance customer ... development lifecycle from concept to launch, ensuring timely delivery of high-quality products that meet customer

Collaborative team player with a customer-centric mindset. ... With our technology platform EVA Global offers a specialized managed service solution from multilingual

customer attrition;Find opportunities to increase customer retention.Main requirements - you should: ... feedback to the management team;Discover and analyse gaps in the customer experience that may lead to ... marketing;Work with SPEAK participants to understand their needs;Assist in onboarding process;Provide customer

pivotal in ensuring our customers receive unparalleled technical support, driving product excellence and customer ... Commitment to ensuring customer satisfaction through high-quality products and services.Project management ... business objectives and fast-track the creation of new business opportunities across all tiers.2.You lead customer ... business opportunities in line with the business strategy; You align internal technical expertise with customer ... problem-solving and project execution.Customer focus: Ability to provide technical support and resolve customer

the data at rest and in transit, ensuring compliance with data privacy; Support Group Manager & Self-Service ... cloud-based solutions following data product backlog as per company vision; Help Group Manager Data & Self-Service

As a leading technology provider, we put our marine expertise at the service of a responsible energy ... delivery processes, including SLAs, service catalogs, and escalation processes Strong project management ... delivery tools, such as IT service management (ITSM) software and monitoring tools (ServiceNow is preferred ... services (IFS is preferred) Knowledge of ERP systems and processes (IFS is preferred) Experience with service ... lifecycle methodologies, such as Agile and Waterfall (Certification is preferred) Strong understanding of service

and own the product roadmap with the intent of creating seamless, best-in-class experience for the customer ... Manager for our eCommerce website and app, you will lead strategic and tactical initiatives to enhance customer ... new ideas for process and platform improvements, ensuring a focus on scalability, flexibility, and customer-centric

upgrades, and 24/7 support through our smart or remote hands, ensuring seamless, secure, and sustainable service ... maintaining smooth, secure, and efficient data center operations, contributing to our high standards of service ... diagnosing and resolving hardware, software, and connectivity issues to minimize downtime and maintain service

Also conduct reviews of discovery questionnaires to ensure customer landscape knowledge is documented ... and any other sales opportunities are identified Develop a firm understanding of customer needs, pain ... & support, utilizing technical expertise to support the sales team and deliver solutions that meet customer ... improvement, adept at optimizing sales workflows and driving efficiency to enhance revenue growth and customer ... behavior in all matters with all stakeholders Take full responsibility for ensuring internal and external customer

Also conduct reviews of discovery questionnaires to ensure customer landscape knowledge is documented ... and any other sales opportunities are identified Develop a firm understanding of customer needs, pain ... & support, utilizing technical expertise to support the sales team and deliver solutions that meet customer ... improvement, adept at optimizing sales workflows and driving efficiency to enhance revenue growth and customer ... behavior in all matters with all stakeholders Take full responsibility for ensuring internal and external customer