86 customer service English-speaking jobs in Guarda

can bridge the gap between complex backend logic and a seamless mobile experience for our users and service ... applications to ensure a smooth, reliable experience for both customers and \"Oscars\" (our service ... Expertise: Experience with NestJS or similar Node.js frameworks is highly preferred as we scale our service

contributor role for someone who enjoys building production-ready AI systems that drive personalised customer ... You will work on GenAI-powered search, multi-agent chatbots, and scalable ML solutions that support customer ... mindset Role & Responsibilities: Design, build, and deploy GenAI/ML solutions for customer-facing features ... Comfortable with RAG, prompt engineering, and LLM evaluation frameworks Excellent communicator with a customer-focused

voice of our customers, working closely with product teams to improve experiences and keep wow-level service ... About the role Our Customer Support team is the first point of contact for millions around the world, ... English (C1 level or higher) Expertise in training or instructional design 1+ years of experience in customer

Success, Support, Sales, Marketing) to ensure customer success and retention Maintain accurate pipeline ... while protecting and growing recurring revenue Conduct regular account health checks to understand customer ... proposition to technical and business audiences at multiple levels Collaborate with internal teams (Customer ... updates via CRM Exercise sound judgment within defined processes to determine appropriate actions for customer ... opportunities within the existing account base Build and maintain strong, long-term relationships with key customer

Most communication is written and customer-facing. ... Proven experience in SaaS customer support Strong typing endurance and attention to detail Ability to ... In the early phase, you will be deeply hands-on: Handling customer support across 3+ SaaS products Managing

Platform Engineering: Build tooling and abstractions that streamline application deployment and service ... infrastructure Competence in at least one scripting language (Python, Bash, or Go) Familiarity with service ... Collaboration: Partner with developers, QA, and platform teams to evolve infrastructure-as-code and self-service ... Experience implementing security controls in regulated or compliance-focused environments Familiarity with service

and others to achieve goals. 3-4 years of experience as a Software Engineer, and experience building customer

Responsibilities: Architecture Lead and evolve system architecture across multiple services, ensuring reliable service-to-service

This role requires a hands-on technical profile with a customer-oriented mindset and excellent communication ... Excellent communication and collaboration abilities Proactive, detail-oriented, and adaptable mindset Customer-focused

outcomes Leadrenewals and commercial negotiations , ensuring strong customer satisfaction and recurring ... systemsEXPERIENCE Minimum of 10+ years of proven experience as aKey Account Manager / Account Manager / Customer ... decision-makers Coordinate internally withpre-sales, product, delivery, and support teamsto ensure successful customer

initial product with design partners in beauty and personal care and is expanding the roadmap based on customer ... What you will do Own the product roadmap balancing customer needs, technical feasibility and market signals

Your work directly impacts customer satisfaction, reduces support tickets, and enables our Solutions ... Interest in AI and automation: You are curious and using AI already Nice to Have Experience in customer

Support and maintain integration applications during business hours, ensuring service reliability and

Align mobile product strategy with company-wide goals, from acquisition to retention and customer LTV ... mobile engineering, UX, CRM, and marketing to deliver best-in-class user experiences across the entire customer

Our goal is to deliver compelling customer experiences (CX) and create incremental value for multiple ... We support strategic direction and business opportunities by operationalizing customer-centric activities

embeddings, and document retrieval Proficiency inPython and/or SQLNice to have Experience withAzure OpenAI Service

Monitoring Tools: Service monitoring and alert configuration.

environment with the ability to work remote in Italy or Portugal Ability to visit international offices, join customer

Strong architectural knowledge, especially Domain-Driven Design (DDD) and Service-Oriented Architecture

Optimizing or changing an existing architecture and making these changes while maintaining an ongoing live service