13913 customer service English-speaking jobs in Portugal

Logic Apps, Service Bus, etc.). ... Extensive experience with Microsoft Dynamics 365 Customer Engagement and its first-party applications ... Experience working in a Software as a Service (SaaS) environment, Azure (PaaS, Azure Functions, Azure ... between customers, IT staff, and business partners to ensure high quality and timely resolution of customer

Logic Apps, Service Bus, etc.). ... Extensive experience with Microsoft Dynamics 365 Customer Engagement and its first-party applications ... Experience working in a Software as a Service (SaaS) environment, Azure (PaaS, Azure Functions, Azure ... between customers, IT staff, and business partners to ensure high quality and timely resolution of customer

Logic Apps, Service Bus, etc.). ... Extensive experience with Microsoft Dynamics 365 Customer Engagement and its first-party applications ... Experience working in a Software as a Service (SaaS) environment, Azure (PaaS, Azure Functions, Azure ... between customers, IT staff, and business partners to ensure high quality and timely resolution of customer

Soft Skills Strategic thinking and customer focus. ... Develop market-driven pricing supported by analytics and customer segmentation. ... Expertise in user and market research, especially around customer needs and experience. ... Integrate customer insights, user research, and market benchmarks into product development. ... This role is pivotal in transforming the Iberian Life business by combining customer insight, advanced

implement integrations between enterprise systems using Azure Logic Apps, Azure Functions, and Azure Service ... enterprise system integration.Strong hands‐on knowledge of Azure Logic Apps, Azure Functions, Azure Service

In 2014, Marley Spoon launched as a meal kit delivery service featuring fresh, high quality ingredients ... What You’ll Do This role sits at the intersection of customer experience, performance, and execution. ... We are looking for a Senior CRM Manager to help turn CRM strategy into thoughtful, high-performing customer ... such as email, push, SMS, and more, you will partner closely with teams across the business to create customer ... to improve engagement, conversion, and retention supporting testing and experimentation across the customer

portfolio, ensuring alignment with customer hiring goalsBuilding trusted relationships and becoming ... You'll be responsible for delivering an outstanding experience across the entire customer lifecycle ... roles, such as customer success, account management, operations/project management, with a focus on ... cross-functionally with Product, Engineering, Sales, Marketing and Ops teamsSharing customer feedback ... Let's get in touch.What You'll Be DoingOwning the end-to-end onboarding process for your customer

Our Dynamics 365 Development Service is designed to deliver comprehensive solutions by analyzing, developing ... This service ensures cutting-edge solutions tailored to meet business needs through technical expertise

We empower colleagues through a company-wide data fluency programme and a data-driven, insight-led, customer-centric ... and managing reporting solutions and self-service analytics capabilities across the organisation. ... The Role: The Reporting and Self Service Enablement Lead is responsible for designing, implementing, ... The standards set by the Reporting and Self-Service Lead will enable business users to independently ... reliable, and actionable to support informed decision-making.Responsibilities The Reporting & Self Service

Skills and Abilities:Strong service-oriented mindset and a focus on meeting consumer/customer needs ... Full (OTIF) delivery, identifies risks and opportunities, and implements necessary actions to uphold service ... Fulfillment, Local Customer Fulfillment, DC Ops etc.)ITDistribution CentersDemand PlanningKnowledge, ... cost reduction.Responsibilities:Assist in collaboration efforts with Account and Sales Operations, Customer ... issues, risks & opportunitiesSupport process standardization solutions across teamsAssist in enabling customer

management skills.Excellent customer service skills and demonstrated ability to understand customer ... Lead bid defense presentations in partnership with Business Development for multiple service, multiple ... and externally.Responsible for delivery and management of medium to large sized, multiple and full service ... focused on project delivery, productivity, and quality resulting in strong financial performance and customer ... and own relationship with the project's key customer contact(s).Communicate/collaborate with IQVIA

end‐to‐end solutions, embedding Professional Services into value propositions, commercial packages, and customer ... Services catalogueBuild, structure, and continuously evolve a portfolio of Professional Services based on customer ... Use data and customer feedback to continuously optimize the portfolio, execution model, and growth performanceAbout ... Own service positioning, packaging, and lifecycle, ensuring clarity, scalability, and differentiation ... Co‐own service pricing, margins, and contribution to the long‐term Services P&L, aligned with Travel

service delivery.Take ownership of service issues and incidents, troubleshooting and resolving API-related ... opportunities for improvement in API Operations processes, particularly in observability automation and customer ... product direction, collaborating with the broader Secure GPT international team to deliver exceptional customer ... Operations, we want to be recognized in three fields of action:State‐of‐the‐art Data Technology to drive customer ... developers in the design, development, and deliveryof new features and enhancements for the Secure GPT service

end‐to‐end solutions, embedding Professional Services into value propositions, commercial packages, and customer ... and financial performance, in collaboration with Business Performance and Finance teams.Use data and customer ... Services catalogueBuild, structure, and continuously evolve a portfolio of Professional Services based on customer ... needs, market opportunities, and AirOps' strategic strengths.Own service positioning, packaging, ... penetration, ACV uplift, and cross‐sell / upsell opportunities.Support sales enablement with clear service

requirements.You will work closely with delivery, care, TPM and customer teams to guarantee stable service ... manage trouble tickets through internal tools such as JIRA and Salesforce.Support Packet Core / IMS service ... integration, testing, migration and software lifecycle management in accordance with approved designs and customer ... of LLD-driven delivery, MOP execution and ATP processes.Experience working with care, operations and customer ... artifacts.Troubleshoot issues during deployment, integration, ATP and migration, coordinating with Care, TPM and customer

Customer Solutions Lead - RemoteMost "customer" roles sit downstream of the product.This one ... product can solve.At a high level, your role breaks down into three things:Diagnose complex, messy customer ... this role tend to have come from:Solutions consulting or sales engineeringProduct roles with heavy customer ... defined, this will feel uncomfortable.If you are looking to operate at the intersection of product, customer

AI-powered contact center innovation, delivering a future-proof, cloud platform that redefines the customer ... We infuse AI across every aspect of your customer journey and contact center operations to drive automation ... UJET's AI solutions empower agents, optimize customer journeys, and transform contact center operations ... Impactful Work: Be at the forefront of innovation, directly shaping the future of customer experience.Dynamic

service skills. • Adaptable and flexible in a fast-changing industry and work environment. • Willing ... The candidate will also need to facilitate customer resolution for calls and engage their supervisors ... Providing fault analysis to customer's various core operating systems and platforms, as well be able ... determine priorities and meet SLA's. • Excellent communication relationship-building and internal customer ... support.Position Responsibilities and Functions• Provide first/second level contact and problem resolution for customer

Transcom is a global multinational customer experience specialist providing consulting, customer service ... Portugal, PortoJob category : General AdministrativeLanguage : English, SpanishTranscom is a global customer ... We are 30 000 customer experience specialists in over 69 contact centres in 26 countries, providing services

platform‐level issuesCollaborate with telecom carriers such as Twilio and Bandwidth to investigate service ... to drive revenue, resolve issues faster, and scale customer-facing teams. ... Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide ... We're redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one ... Your investigations and improvements directly impact call reliability and customer trust.This role focuses