265 customer service English-speaking jobs in Setúbal

Act as a technical point of contact with customer stakeholders, discussing complex functional and technical ... Manage, configure, and enhance ServiceNow Field Service Management (FSM) modules. ... 5+ years of experience in system development. 3+ years of hands-on experience with ServiceNow Field Service

Engagement (Sales, Marketing, Customer Service and Field Service modules of Dynamics 365); Experience ... experience as a MS Dynamics 365 CRM Consultant; Experience with MS Dynamics 365 on-premises and cloud, and customer

We are proud of our people at the service of technology. We are proud of our diverse environment. ... Strong leadership, service-oriented mindset, analytical skills, and result-driven approach Excellent ... They are accountable for service quality, performance, security, and compliance with contractual commitments ... Director holds a dual responsibility: ensuring operational excellence of IT services delivered by the service ... the center's technical strategy (infrastructure, tools, technologies, architecture) Supervise IT service

Service teams in charge of customer deployments; Collect and formalize the needs of stakeholders in ... corrective maintenance of the module and will take part in new projects according to the needs of the service ... API; Good communication of its expertise and new functionalities to Professional Services / Sales / Customer ... crossroads of significant changes to our Delivery model, with a central concern for the quality of the customer

Account Manager plays a critical role in driving client retention and account growth through exceptional service ... independently and as part of a team and take active measures to solve problems and commit to a high level of service

Service. ... Service. ... Perform system configuration in IS-U modules such as Billing, Invoicing, FICA, Device Management and Customer ... Strong IS-U process knowledge related to Meter-to-Cash, Billing, Invoicing, FICA, Device Management or Customer

service migrations. ... technical migration planning and execution of migration activities, covering network infrastructure and customer ... technical migration planning and execution of migration activities, covering network infrastructure and customer ... Deliver Network discovery and service analytics methods and database, aligned with network life cycle ... Deliver Network discovery and service analytics methods and database, aligned with network life cycle

Customer Support & Issue Resolution Obtain, process, and mediate customer complaints; especially those ... Proactively monitor customer performance and ensure stable, high-quality output. ... Play an influential role in customer success, innovation, and product advancement. ... This role ensures that Foopak cupstock and food packaging boards run successfully on customer manufacturing ... technical activities related to Foopak product trials, qualification, troubleshooting, and ongoing customer

Powerfront Inc. isn't just another SaaS provider; we're the architects of the INSIDETM Ai Customer ... We're talking about live customer behavior tracking and the power to engage at the precise moment ... We believe Ai is the foundation of modern customer experience and are dedicated to building solutions ... We're not just building software; we're forging strategic partnerships that redefine customer ... Forget static analytics—we're revolutionizing customer interaction for industry titans like LV, Gucci

client-facing capabilities, with the ability to discuss detailed technical and functional solutions with customer ... Job Description: The candidate will have hands-on experience with ServiceNow Field Service Management ... than 5 years of experience in system development At least 3 years of experience with ServiceNow Field Service

Strong communication and customer service skills. Self-driven, analytical, and collaborative. ... Create and maintain documentation and train customer support teams.

Genpact is committed to creating a dynamic work environment that values respect and integrity, customer ... based on the framework. • Ensure that our clients receive the highest level of sales and operational customer ... Prompt identification by investigating deviations and resolution of Service delivery issues including ... In this role, you will be responsible for Service delivery, People development, Client focused problem ... service • Liaise with cross-functional teams on structuring and executing operational and strategic

service, team, product and results align with the values of the company and brand; Analyses – product ... As part of this team, you will shape the customer journey, from acquisition and conversion through to ... all the procedures of the store management, coordinating and controlling all the main activities of customer ... mindset and focus in delivering an excellent customer experience; Excellent communication and interpersonal ... and a good level of English is a plus; Knowledge of retail or business systems (i.e.: MS Office); Customer-oriented

Ensure service quality, efficiency, and performance of the delivery team. ... Required Skills Expert proficiency in Microsoft Dynamics 365 Field Service. ... Develop and implement strategies to improve service delivery and client satisfaction. ... Delivery Lead – Energy Sector Client & Project We are looking for a Delivery Lead to join our Service

Based in Portugal, we support projects across Europe through Nearshore delivery, Tech Academies, Service ... Suggest process improvements, automation opportunities and metrics to enhance service quality. ... Main responsibilities: Provide support to users, analysing and resolving incidents, service requests ... who enjoy working in production environments, solving complex issues and contributing to continuous service ... strong troubleshooting capabilities, ownership and a mindset focused on automation, efficiency and service

you'll have the chance to make a meaningful impact as a Senior General Ledger Clerk in our Shared Service

We support four service lines, including customer experience, digital and product engineering, data and

Close collaboration with Architecture, DevOps, Software Analysts, Business Process Owners, and external service ... Havi Tech Hub | Software Engineering Manager | Customer Platform Your new Company Havi, a global leader ... responsible for: Strategic Product Development – Lead the end-to-end design, planning, and development of Customer ... capabilities to support evolving business needs; Product Lifecycle Management – Lead the full lifecycle of Customer

Champion partner-first experiences in billing, including seamless reseller flows and self-service capabilities ... Intermedia's mission-critical billing and quote-to-cash systems, ensuring our global partner and customer ... Translate customer and partner requirements into clear product initiatives with measurable business outcomes ... evaluate emerging technologies, including AI, and identify opportunities to improve billing workflows, customer

consistency, and customer journey mapping Has led large, distributed teams (100+ FTEs) across Sales, ... closely with founders or been the "right hand" to a CEO Familiarity with supply/demand balancing, service