2147 customer service English-speaking jobs in Lisbon

As a Software-as-a-Service portfolio powerhouse, we specialize in acquiring small software treasures ... Success teams to ensure technical alignment with customer needs. ... Advocate for engineering initiatives that drive business growth and customer satisfaction. ... Cross-functional Collaboration and Stakeholder Management: Partner with Product, Sales, Marketing and Customer

This role is pivotal in designing, implementing, and managing reporting solutions and self-service analytics ... Delivery : Leading the design, development, and deployment of robust reporting frameworks and self-service ... data governance standards to ensure data accuracy, security, and compliance across reporting and self-service ... Responsibilities Strategy & Vision : Developing and communicating a clear vision for reporting and self-service ... Conducting training sessions and creating user guides to empower colleagues to utilise self-service analytics

technical documentation capabilities; Availability for on call support.; ITIL, system support, service ... Interaction with the internal costumer with the purpose to ensure the needed support according to the customer

You will form strategic partnerships across Risk, Technology, Ethics & Compliance, client service, and ... You will be based in Latin America or Europe as part of Technology Risk within Client Service Risk. ... You will provide inspirational leadership, guidance, mentorship, and empowerment to Client Service Risk

an integral part of European delivery operations, is a separate legal entity providing multi vendor service ... Our service excellence, with consistent globally delivered standardized services guarantees clients peace

You are customer-focused – someone who prioritizes customer success in their work. ... The Role Join our dynamic team as a Customer Technology Advisor and become an integral part of our ... technical and solution expertise to drive targeted opportunities and exceed customer expectations. ... Working hand in hand with our Kyndryl Consult Partners and customer partners, you will leverage your ... As a Customer Technology Advisor, you will possess strong technical and business acumen, allowing you

Troubleshoot and resolve issues related to trade data imports, customer information management, and reporting ... Run side: Ensure uninterrupted service delivery and operational continuity of IT systems. ... With a team of around 45 employees, our Service Center based in Porto is developing a dynamic nearshore

degree in Business, HR, or related fields High attention to detail and strong organizational skills Customer‐oriented

authorization, and access management components Integrating IAM platforms with applications, APIs, and customer

Identify new red flags and typologies through ongoing analysis of customer behavior.

allows us to provide world-class support and sales with a local touch, providing the best possible customer ... Development teams to identify optimisation opportunities across funnels, landing pages, and digital customer ... Optimizely CMS platform, using data-led experimentation, personalisation, and CRO best practices to drive customer

Attend mobility conferences and travel to customer workshops as necessary. ... Define success criteria, ensure both customer KPIs and Mastercard KPIs can be met Provide solutioning ... Own customer engagements to drive GTM success, develop sales materials and lay the foundations necessary ... manage product roadmap, define features and influence engineering roadmaps and prioritization based on customer

Knowledge of Global IT service providers (service integrators) is a must and knowledge of how services ... business processes and improve business outcomes through more effective decision making and enhanced customer ... Service offerings include Analytics and business intelligence (BI), Data integration, Data management ... improvements or develop new processes that help the team and Research & Advisory provide excellent service ... IT Infrastructure services outsourcing including managed cloud services, data center outsourcing, service

By uniting Touch Inflight Solutions and ABOVE, Conetic brings together a leading IFE content service ... coordination, and stakeholder interaction, contributing directly to internal transformation projects and customer-facing

Bosch Service Solutions in Lisbon develops and offers Customer Experience, Mobility, and Monitoring solutions

At least 2 years of hands‐on experience with microservices architecture, including service design, APIs

Our platform is totally hosted on AWS, where we use as much managed service as possible, so if DynamoDB

software to meet customer needs. ... Escalation Handling: Address escalated customer-side issues in coordination with the Customer Success ... Customer Focus: Friendly, patient, and professional demeanor, ensuring a positive customer experience ... Customer Needs Assessment: Understand customer business and technical needs, offering optimized configurations ... , comprehensive user training, and excellent customer relationship management.

Experience with Power BI Service (Cloud version). ... Experience with Power BI Service (Cloud version). ... Manage and deploy reports in Power BI Service, ensuring proper governance and version control.

Creative storyteller who finds emotional hooks in customer wins. ... Comfortable producing or briefing customer stories + case studies. ... Experience working across Marketing, Sales, and Customer Success. ... Requirements 3+ years managing brand, creator, or customer partnerships. ... Work with Marketing + Sales to produce case studies, testimonials, and customer stories.