2581 customer service English-speaking jobs in Lisbon District

Respond to customer inquiries, clarify their issues, and gather relevant information to facilitate incident ... Requirements: 2 to 3 years of experience in Service Desk roles. ... 3 days ago Be among the first 25 applicants Join Our Team as a Service Desk Analyst! ... We are looking for a motivated Service Desk Analyst to integrate a project for one of our clients. ... Investigate, diagnose, and resolve incidents within agreed-upon service level targets or as per defined

, service level management, solution performance, database management, product/service planning, component ... attitude focused on Customer Expectations & Needs understanding; Deliverable-driven, able to work with ... SAP Ariba, ServiceNow & Splunk software would be a plus; Full mastery of Google Suite (plus); Strong customer-oriented ... Time, Cost and Quality of Product delivery including associated services; Manage the definition of Service ... competências Degree in IT, Engineering or Management; + 1 year of experience working in service delivery

tools, KPIs, and IT Service Delivery of the EU IT Operations Value Stream. ... Facilitate the creation and delivery of service requests around these services. ... The Role: As a Service Manager, you will be responsible for the vision and successful management of the ... Key Responsibilities: Define and maintain the EU IT service strategy, aligning it with business objectives ... Solid background in software engineering or equivalent with 5+ years of experience on IT Service / Operations

and customer orientation; • Initiative to solve problems and overcome roadblocks; • Result-oriented ... learn ServiceNow platform and application development; • Strong analytical skills paired with a strong service ... Implementation Specialist (ITSM; HAM; SAM; ITOM) About the Product Implementation of a variety of modules (IT Service

About the Role We are looking for an IT Service Analyst to join the Competence Hub project. ... Academic Background in Information Technologies or relevant previous experience in Application Support/Service

Monitor and improve OLAs, SLAs, and KPIs to maintain high service quality. ... Lead and mentor the Operations Management Team (TTS) to optimize service efficiency. ... Strong expertise in ITIL frameworks, service management, and IT operations strategy. ... empowers people & organizations by matching great talents to great projects, is looking for the next Service ... a great match if you have: Availability to travel for the first 2 months. 5+ years of experience in Service

Support Service Owner activities for Lead Logistics Applications to comply and meet Global IT/Governance

Experience in customer service, logistics, or e-commerce operations is a plus. ... designing, optimizing, and standardizing customer service processes to improve operational efficiency ... What you'll do Optimize & Standardize Customer Service Processes – Design and implement efficient ... workflows that improve service quality, reduce handling time, and enhance the overall customer journey ... automation, self-service solutions, proactive communication, and process improvements.

Strategic Account Development & Proactive Customer SuccessRegularly gather customer feedback, including ... Your mission At ClearOps, we keep the world of machinery moving by transforming the entire service supply ... pioneering technologies that are transforming service supply chains, we’d love to hear from you! ... At ClearOps, our mission is to revolutionize service supply chains, keeping machines up and running and ... maximizing customer lifetime value like never before.

Customer service experience is a plus but not required. Ability to work in rotating shifts. ... Collaborate with team members to improve service quality. ... Nordic Customer Support Roles in Lisbon! ... Maintain accurate records of customer interactions. ... Join our dynamic customer support team in beautiful Lisbon!

You will work with your Team Members to deliver a high quality service experience that exceeds customer ... expectations through the following tasks: Receive orders and serve customer requests completely in a ... area clean, tidy, and well-prepared Efficiently manage the proper settlement of all customer accounts ... mandatory Flexible, reliable, and responsive to a range of work situations Prepared to manage a variety of customer ... 1050-105 A Food and Beverage Attendant affects every Guest experience with our restaurants, bars, room service

You’ve got a proven track record in customer service or any role where helping people is key. ... Collaborate with your awesome colleagues to improve service processes and share ideas to elevate the ... for our Spanish-speaking customers, answering questions, solving problems, and delivering exceptional service ... customer experience. ... Document and track customer feedback, ensuring no detail is left behind.

Escalation Management: Escalate performance-related issues and customer complaints to service owners. ... Proactively discuss customer demands with associate providers to ensure timely resolution. ... GBS Digital Solutions offer innovative technology solutions and customer-oriented digitalization services ... meet established service levels, KPIs, and cost targets. ... Take accountability for the performance of each individual IT service.

You will work with your Team Members to deliver a high quality service experience that exceeds customer ... expectations through the following tasks: Receive orders and serve customer requests completely in a ... area clean, tidy, and well-prepared Efficiently manage the proper settlement of all customer accounts ... language Flexible, reliable, and responsive to a range of work situations Prepared to manage a variety of customer ... Attendant - Empregado/a de Mesa de 2ª affects every Guest experience with ours restaurants, bars, room service

Skills Escalation Procedures Client Relationships Product/Service Knowledge Customer Focus Customer Relationship ... Exhibit a genuine passion for providing exceptional service, showcasing a dedication to exceeding customer ... Creating "clean" orders that help customers get the exact service they need - for new orders ... Supporting sales colleagues to create smart account and service development plans for existing customers ... Supporting the measurement of customer happiness and driving customer satisfaction upwards.

Customer Success Strategy & Growth:Monitor customer health metrics and usage patterns to proactively ... Customer Success Manager – Shape the Future of Healthcare Location: Lisbon, Portugal (Hybrid options ... Customer Relationship Management:Build strong, long-lasting relationships with key stakeholders. ... Strong understanding of customer success metrics and strategies for driving adoption and growth. ... Key Responsibilities: Customer Onboarding & Training:Lead onboarding sessions, ensuring customers are

Customer Support Engineer page is loaded Customer Support Engineer Apply locations Lisbon time type Full ... airport and customer reporting for the contracted services. ... , change management to change the contracted service, physical support of the hardware devices at the ... You will be required to perform incident management to restore the contracted service to a working status ... and hardware issues; Proficient in using a ticketing system to manage and resolve Helpdesk Tickets & Service

Customer Support Engineer page is loaded Customer Support Engineer Apply locations Lisbon time type Full ... airport and customer reporting for the contracted services. ... , change management to change the contracted service, physical support of the hardware devices at the ... You will be required to perform incident management to restore the contracted service to a working status ... and hardware issues; Proficient in using a ticketing system to manage and resolve Helpdesk Tickets & Service

Voice of the Customer: Champion the customer's voice ensuring that feedback gathered from direct ... Responsibilities: Direct Customer Engagement: Take an active, hands-on approach to customer communication ... various platforms to ensure a seamless and high-quality customer experience. ... A minimum of 8 years of experience in customer support, with a focus on digital or tech products. ... Your direct responses will not only resolve issues but also build trust and loyalty among our customer

Customer Success Manager Lisbon - Hybrid Location Our Customer Success Manager will be a part of our ... Customer Feedback & AnalysisGather and analyze customer feedback to identify trends and areas for improvement ... Familiarity with Customer Success platforms; Gainsight experience is a plus. ... Demonstrated success in driving customer satisfaction, retention, and growth. ... Identify upsell and cross-sell opportunities based on customer needs and usage patterns.