1154 customer service English-speaking jobs in Lisbon District

Understanding of service KPIs, SLAs, alarms, monitoring, or customer-impact assessment. ... How Service Assurance teams work with Customer Services, NOC, Engineering, Product, and vendors. ... Help ensure service issues are handled in line with SLAs, operational KPIs, and customer-impact priorities ... teams to support smooth service delivery. ... This team acts as a 2nd line technical support team, working closely with Customer Services, Customer

Feedback Management: Track customer feedback; address negative remarks thoughtfully, escalate important ... service rituals that embody the venue's dynamic atmosphere and guest experience. ... Key Responsibilities Guest Experience & Engagement: Uphold excellent service standards, guaranteeing ... You will uphold outstanding service standards, guarantee consistent operational performance, and motivate ... Floor & Bar Supervision: Supervise both dining floor and bar operations, maintaining service quality,

, or customer success models Experience with automation, AI-assisted service workflows, or self-service ... , customer success, self-service, and lifecycle experience. ... You’ll support cross-functional initiatives that improve onboarding, support, customer success, service ... in fintech, spend management, B2B SaaS, or financial operations Familiarity with journey mapping, service ... Contribute to CX transformation initiatives tied to onboarding, time-to-value, service experience, automation

or service concerns. ... Manage team rotas, shift schedules, on-call coverage, and holiday planning, ensuring service continuity ... Drive shift-left initiatives: stronger KB articles, improved macros, automation, self-service, and guided ... , and continuous improvement across global customer environments. ... Manage strategic customer expectations, ensuring timely, empathetic, and accurate updates.

Assist dealer after-sales management to create the best customer satisfaction and customer after-sales ... each dealer and service shop. ... Ensure dealer customer complaints resolution and VoC focus supported by call-center setup. ... experience processes (NPS from service). ... Sales Representative Passenger Cars, you are responsible for building and maintaining a strong and customer-focused

Stefanini is hiring an experienced Power BI Administrator to provide platform and service administration ... Portugal; Role duration: 6 months; Key Responsibilities: Administration and management of the Power BI Service ... requirements within the Power BI environment; Skills & Experience Required: Proven experience in Power BI Service

: Strategy (Outsourcing, NeXel, Team as a Service, Tech Academies); Nearshore. ... market, we share our DNA with more than 200 workers and position our offer according to 3 lines of service ... ; Experience with Docker (Kubernetes is a plus); Knowledge of message brokers (Kafka, RabbitMQ or Service

: Strategy (Outsourcing, NeXel, Team as a Service, Tech Academies); Nearshore. ... market, we share our DNA with more than 200 workers and position our offer according to 3 lines of service

: Strategy (Outsourcing, NeXel, Team as a Service, Tech Academies); Nearshore. ... market, we share our DNA with more than 200 workers and position our offer according to 3 lines of service

: Strategy (Outsourcing, NeXel, Team as a Service, Tech Academies); Nearshore. ... market, we share our DNA with more than 200 workers and position our offer according to 3 lines of service

: Strategy (Outsourcing, NeXel, Team as a Service, Tech Academies); Nearshore. ... market, we share our DNA with more than 200 workers and position our offer according to 3 lines of service

The ideal candidate has a strong background in people leadership, customer service, and BPO operations ... service or BPO industry. ... service, BPO, or contact center operations is a strong advantage Previous experience working in an ... What You’ll Do Lead and manage Operations Supervisors, ensuring high-quality service delivery and achievement ... Previous experience in an international environment is a strong advantage, particularly within the customer

What You'll Do Manage SuccessFactors Employee Central and SAP Fieldglass operations, ensuring service ... Lead root cause analysis and implement preventive actions to improve service stability Manage vendor ... business disruption Execute ITIL-based incident, problem, change, and service transition processes ... resilience improvements Manage incidents and service requests, ensuring timely resolution and minimal ... service improvement opportunities and drive continuous enhancements Ensure compliance with IT policies

delivery and customer outcomes; Lead and develop a high-performing global team, fostering a culture ... ; Promote automation, AI-driven operations, observability, and operational intelligence to optimize service ... like Experienced in leading global Network Security, Connectivity, Infrastructure, or Cybersecurity service ... ecosystem while managing and reducing technical debt; Implement Platform Engineering practices, self-service ... engineering initiatives; Experienced in implementing automation, observability, AI-assisted operations, and service

Analyse performance trends, service metrics, and customer feedback to identify opportunities for improvement ... customer satisfaction. ... Foster a quality-first, customer-centric, and continuous improvement mindset within the team. ... to ensure stable and predictable service delivery. ... Foster a customer-centric mindset and proactively address stakeholder needs and business challenges.

Build strong relationships with key customers to support long-term partnerships Provide a high level of service ... a Senior Customer Financial Representative at FedEx. ... Senior Customer Financial Representative We have an exciting opportunity for you to join our team as ... agreements and contractual terms Monitor customer accounts to ensure prompt payment and healthy aging ... collections, and account reconciliation Ensure accurate and timely invoice generation in line with customer

Join to apply for the Customer Financial Services Representative-Senior role at FedEx2 days ago Be among ... Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every ... FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers ... the first 25 applicantsJoin to apply for the Customer Financial Services Representative-Senior role ... at FedExWe have an exciting opportunity for you to join Revenue Operations team as a Senior Customer

Collaborate with internal teams (sales, marketing, operations, and customer service) to ensure seamless ... service delivery. ... Ensure timely resolution of customer issues, acting as a liaison between the client and internal teams ... Negotiate contracts, pricing, and terms to maximize profitability while maintaining customer satisfaction ... (KAM) is responsible for managing and developing strategic relationships with key clients, ensuring customer

Our expertise includes full service-capabilities, resourcing and Functional Service (FSP) solutions. ... Record all activities and client contacts / interactions in the Customer Relationship Management system ... organizational, planning and multitasking skills, as well as a predisposition to entrepreneurship, results and customer ... As a full-service, global Contract Research Organization (CRO), we build solution-driven teams working ... Strong, and effective presentation skills; ability to convincingly present features and benefits of service

What You'll Do Design, develop, and enhance solutions within Dynamics 365 Customer Engagement Customize ... Service is a strong plus) Experience with Dynamics 365 customizations Hands‑on experience with Power ... rules, and application logic Build and optimize integrations using REST APIs, Azure Functions, and Service ... business and technical stakeholders What We're Looking For 8+ years of Dynamics 365 experience (Customer