2581 customer service English-speaking jobs in Lisbon District

FUNCTION The Service Advisor is the direct contact with the customer for all Service and Technical Support ... matters, concentrating the service appointment contacts. ... Focus on the customer and results. High sense of accuracy, planning and organization. ... Previous experience in workshop reception, with relevant experience in telephone customer support but ... Active involvement in an area of work critical to after-sales service and the business, in an innovative

will be to enhance customer satisfaction and relationships. ... You enjoy helping clients and ideally have some experience in B2B customer relations. ... Your mission : In collaboration with the Customer Success, Sales, Product, and Tech teams, your mission ... You will be responsible for: Monitoring customer requests through online chat Qualifying and prioritizing ... qualifying upsell opportunities through online chat requests Eventually, contributing to the training of new Customer

We are in Business for People, empowering people in service organizations with innovative Enterprise ... Awareness of internal and external customer needs. Inspire and influence. ... The role acts as the main confidant and will enable our Customer Success Office a clear line of sight ... Customer Success Initiatives: Maintain the Business Operations function environment in Azure DevOps, ... Data Accuracy: Ensure that Customer Success and Operations data is accurate and timely reported, feeding

and executing a comprehensive support strategy that spans reactive and proactive service, self-service ... Self-Service Optimization: Drive initiatives to expand and enhance self-service capabilities, including ... Self-Service Deflection Rate: Target 5% annual increase in self-service use, reducing inbound support ... Self-Service Utilization: Increase adoption of self-service resources, tracking usage metrics to ensure ... ensures world-class service and aligns with business objectives.

delivery, operations, or customer service role, with a global scope of responsibility. ... Your role will ensure that customer service operations are standardized, efficient, and scalable across ... You will lead the operational implementation of the customer support strategy, and optimization of service ... Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong ... delivery processes, ensuring that customer experience is consistently excellent worldwide.

service and external customer satisfaction. ... Customer Service Policy via email, phone and in person (including copackers). ... ESSENTIAL WORK EXPERIENCES Customer service / sales experience in a demanding environment. ... Support the creation of relevant KPI’s and ensuring the cost effectiveness of customer service order ... Demonstrate a commitment to improving customer service and experience of overcoming obstacles to meet

and sales agents within our customer self-service portal. ... Our goal is to enhance customer service and sales by leveraging the latest AI and automation technologies ... This role is ideal for someone who is passionate about AI, automation, and customer service and eager ... You will assist in automating workflows, integrating AI tools, and enhancing customer self-service experiences ... , and self-service portals.

Propose improvements to the current Dynamics 365 Customer Service solution. ... Familiarity with Dynamics 365 Customer Service to suggest enhancements. #J-18808-Ljbffr ... Demonstrate proven experience in Dynamics 365 Customer Service and Power Platform development. ... Key Responsibilities: Develop and maintain solutions in Dynamics 365 Customer Service and Power Platform ... Service and Power Platform (Power Apps, Power Automate, Power Pages).

& Insight Practice Area across WE reporting into the SA&I Customer Success regional leader. ... Brand Health / Brand Tracking - Customer Success Leader, Western Europe About This Job In this Strategic ... Leadership Role, you will be responsible for Customer Success for the Brand & Media Strategic Analytics ... balancing methodological, language and technical needs Support the Regional Customer Success lead in ... Responsibilities Support the Regional Customer Success lead in designing the practice area organization

teams; Challenging products helpdesk teams in their daily activities; Assisting and supporting customer ... Supporting the Service Delivery Management Lead by identifying areas of improvement in terms of service ... Find out more about us at Role Overview: Neotalent is looking for a Service Manager with ... (upgrade, incident, outage); Ticketing tool (Silva) administration: user access administration, service ... reports formalization; Formalizing regular data reports on the level to monitor of the quality of service

If you’re looking to grow and be inspired, as a Customer Service Representative in Lisbon, Portugal ( ... What you will do in this role As a Customer Service Representative, you will: Receive telephone calls ... Customer Representative (English-speaking) - Insurance Company Customer Representative (English-speaking ... Have previous customer experience (a plus). ... ) - Insurance Company Job Title: Customer Representative (English-speaking) - Insurance Company Experience

Prepare and update reports on customer service metrics. ... Feedback and Improvement Collect and analyze customer feedback to improve service quality. ... Skills & Qualifications Proven experience in customer service, client relations, or a similar role. ... issues to maintain the high standards of service that Flex Living is known for. ... Key Responsibilities Customer Support and Communication Respond promptly to customer inquiries via email

service provider, …) and/or end-customer, depending on business model. ... Bosch Service Solutions develops and delivers Customer Experience, Mobility and Monitoring solutions ... Seniority level Associate Employment type Full-time Job function Customer Service Industries Industrial ... provider and/or between Bosch and end-customer. ... Responsible for 2nd level E-Commerce customer support.

Continuously monitor and improve service processes to enhance efficiency and customer satisfaction. ... Service Management:Oversee the delivery and performance of IT services, ensuring adherence to service ... Familiarity with IT service management frameworks (e.g., ITIL). ... Identify and resolve service incidents and problems in a timely manner. ... Collaborate with stakeholders to define and implement IT service strategies and roadmaps.

Logistics (Customer Service) Contracting Department Minimum Skills & Capabilities: Focus on results ... considering the customer needs. ... Check the service level offered by the different departments of the Company assigned centers reducing ... Internal Networking/Key relationships: Key Account Manager Area Manager Business Unit Technical Service ... Coordinate installations, interacting with the different departments involved (Logistics, Technical Service

service provider, etc.) and/or end-customer, depending on the business model. ... Bosch Service Solutions develops and delivers Customer Experience, Mobility and Monitoring solutions ... Legal Entity: Bosch Service Solutions S.A. ... provider and/or between Bosch and end-customer. ... System knowledge: Service CRMs (C4C, SalesForce, etc.), SAP, MS Office.

an incredible opportunity for a Customer Closing Specialist to join our RtR Team. ... JOB TITLE - CUSTOMER ACCOUNTS OFFICER LOCATION - Lisbon, Portugal HOURS - 40 About The Role - We have ... As a Customer Accounts Officer you will be responsible for extracting AR aging reports, conducting root ... Account Reconciliations: perform customer balance confirmations and reconcile accounts to maintain AR

Customer service to attain the highest level of service. ... We offer each of our customers superior customer service and support, provided by innovative, dedicated ... Requirements: Reliable Transportation Flexible Availability Believes in Excellent Customer Service Enjoys ... To assure every customer has been provided an exceptional experience, a Sales Associate must work with ... service, merchandising, food preparation, daily cleaning, cash register duties, and other related tasks

Develop educational content that empowers customers to use self-service options, reducing the need for ... About the role We’re looking for a Customer Experience & Marketing Specialist to drive meaningful customer ... Customer Retention and Churn Reduction: Map and optimize the customer journey, identifying critical touchpoints ... Works with segmentation of customer database. What you'll bring? ... Test and refine referral incentives to maximize program success and customer acquisition.

customer incidents and service requests. ... performance, and ensuring a high level of customer satisfaction. ... Document all incidents, service requests, and resolutions in the IT service management system. ... SUPPORT OUR GROWTH PLANS AS OUR NEXT SERVICE DESK AGENT We are a niche ERP software vendor dedicated ... We are seeking a dynamic Service Desk Agent to play a crucial role in providing front-line support for