3637 customer service English-speaking jobs in Lisbon District

The Role As an Indie Campers Service Recovery Agent you'll analyze customer complaints, deliver exceptional ... through calls, emails, and chat to address concerns, offer solutions, and ensure high standards of service ... Customer-centric approach with strong empathy and issue-resolution skills. ... Maintain and update Knowledge Base resources for accurate and consistent customer support. ... Experience handling complaints at every stage of the customer journey for seamless support.

Customer Insights and Continuous Improvement Specialist Join to apply for the Customer Insights and Continuous ... Experience in customer care and customer experience is valued. Proficiency in Office tools. ... Promote Voice of Customer initiatives, focusing on process improvements. ... Networks Platform is seeking a motivated individual to join our Customer Experience team, responsible ... for enhancing the customer experience across five key areas: Continuous Improvement, Analytics & Reporting

(SaaS), Platform as a Service (PaaS), Infrastructure as a Service (IaaS), hardware supply, technology ... Post-Contract Support*** Interpret signed customer contracts and advise on obligations.* Manage claims ... experience** to manage a broad range of technology contracts, including software licenses, Software as a Service

major development projects, working closely with our product managers and other teams to implement customer-impacting ... We’re looking for a Senior Software Engineer to join our WARP Edge service team. ... Overview Join to apply for the Senior Software Engineer - WARP Edge Service role at Cloudflare. ... You will be working on our WARP service, which securely terminates tunnelled traffic from millions of ... This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare

Propose enhancements to customer service catalogs and operational workflows. ... You communicate clearly, empower teams, and maintain a strong customer‑oriented mindset. ... Provide consistent service metrics for SLA reporting and Service Reviews. ... Preferred Qualifications Proven experience as a Service Manager, Service Desk Team Leader, or similar ... You’re data‑driven and committed to delivering measurable service improvements.

Excellent communication, interpersonal, customer service and teamwork skills. ... Maintain strong customer relationships and ensure open communications with customer and Quintiles management ... Previous experience handling customer negotiations. ... Clinical Data Team Lead will manage end‑to‑end delivery of data management services for single/multi‑service ... Support DM service delivery with comprehensive DM process and technical expertise in executing projects

facing skills, understand and be able to implement the concept of exceptional Customer Service Exhibits ... the customer experience. ... Support Consultant Full-time Company Description We are in Business for People, empowering people in service ... projects and access to sensitive (customer) data. ... You will need to provide a professional, efficient, and effective support service to Unit4 customers

Previous experience in customer service, ideally within the travel or hospitality sector. ... Proficiency with customer support and communication tools such as Gmail, Zendesk, Slack, and Salesforce ... cross‑functional teams, providing insights and feedback to improve processes and enhance the overall customer ... Strong communication and interpersonal skills, with a focus on personalized service. ... queries to last‑minute travel emergencies while maintaining a high standard of professionalism and service

Develop your skills in sales, customer service, and technical support. ... Inside Sales - Technical Service Specialist Join to apply for the Inside Sales - Technical Service Specialist ... Join our dynamic Sales and Technical Service team and gain hands‑on experience in a global company committed ... Experience in project management or customer relationship management is an advantage. ... Search internal databases for technical product documentation to support customer inquiries.

GPT international team to deliver exceptional customer service to internal stakeholders; Defining and ... opportunities for improvement in Web Operations processes and procedures, particularly in tasks automation and customer ... Responsibilities: Ownership of service issues and new developments, driving them to resolution/delivery ... We are committed to technological leadership, based on the quality of our service and technological solutions ... and regulatory requirements related to the Secure GPT service; Collaborating with the broader Secure

Drive overall Customer Satisfaction metrics ensuring service quality through case journey, providing ... times for end customer. ... Handle and resolve end to end product troubleshooting and customer support for our client advertising ... Have experience in a Contact Centre, Service program for any Advertising Tech company. ... And be an active part in ensuring client guidelines, promoting, and actively participating in the service

offerings: Strategy (Outsourcing, NeXel, Team as a Service, Tech Academies); R&D (Internships, POC, ... level, we have more than 200 employees with our DNA and we position ourselves in the market with 3 service

offerings: Strategy (Outsourcing, NeXel, Team as a Service, Tech Academies); R&D (Internships, POC, ... level, we have more than 200 employees with our DNA and we position ourselves in the market with 3 service ... Experienced in Advanced Excel and PowerBI Minimum of 5 years of experience in IT service management,

At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. ... options when required You ensure a high standard of service with a strong focus on customer satisfaction ... internal teams and collaborate closely with external partners to guarantee efficient and high-quality service ... service mindset with a proactive approach to problem-solving Analytical Skills You have good analytical ... YOUR ROLE AT SIXT You handle client requests via phone and email in a timely, service-oriented, and professional

Seniority level Entry level Employment type Full‑time Job function Customer Service Industries ... in customer support positions. ... Deliver excellent personalized service and assist sellers through communication channels which may include ... English Customer Support - Office in Lisbon We are looking for fluent English speakers (C1 min) to work ... chat, e‑mail and phone) and ensure maximum satisfaction Your role involves providing exceptional B2B customer

Tasks: Service Design, Transition and Operation   Define and document business cases and service descriptions ... We are looking for Cybersecurity Service Delivery Manager to join our company, in one of our projects ... Track performance of project and service teams against KPIs, budgets, and timelines, and prepare regular ... Proven experience in cybersecurity Governance, Risk and Compliance (GRC) related service provision for ... Review and enhance project management tools, methodologies, and service delivery processes based on lessons

Drive sales team transformation to Selling by Value approach combining service offering with the customer ... delivery and customer experience. ... opportunities and ensure our portfolio effectively addresses customer needs. ... shaping the future of our industries through innovation, digitalization, and an unwavering focus on customer ... Customer Engagement & Value Proposition: Act as a thought leader in defining and communicating the value

responses to service-related needs. ... operational efficiency; Maintain high levels of customer orientation by ensuring timely and reliable ... candidate combines strong diagnostic capabilities with excellent communication skills, resilience, and a customer-oriented ... cross-functional teams; Strong organizational skills and a proactive, dynamic, and objective-driven mindset; Customer-oriented ... impact; Contribute to continuous improvement initiatives aimed at optimizing service performance and

Responsibilities Provide exceptional customer service, handling inquiries, issues, and complaints with ... Client Service Specialist (Remote-Europe) Apply for the Client Service Specialist (Remote-Europe) role ... Share customer feedback and insights with the marketing team to help shape engagement strategies and ... Continuously monitor customer satisfaction, identify areas for improvement, and proactively suggest enhancements

Our application experts are engaged across the customer lifecycle to understand customer needs, helping ... Participate in customer calls, identify focus areas, and provide consultancy in critical areas. ... Demonstrate versatility in handling complex and challenging customer discussions and interactions. ... The candidate must have strong SAP Basis expertise, a customer-focused mindset, and excellent communication ... Responsibilities Oversee the delivery of CAS services in an SLA-based environment by the team for the customer