2529 customer service English-speaking jobs in Lisbon District

Handle and resolve end to end product troubleshooting and customer support for our client advertising ... Operations & Eng groups to resolve all types of generic, technical or product queries Drive overall Customer ... , impact resolution times for end customer Partner with inhouse technical specialists to educate advertisers ... And be an active part in ensuring client guidelines, promoting, and actively participating in the service ... Satisfaction metrics ensuring service quality through case journey, providing regular updates across

Apply service strategies, aligning customer segmentation with daily problem‑solving activities. ... Identify potential disruptions early and implement effective corrective actions to maintain expected customer ... service levels. ... service issues and proactively communicate issues as identified.      ... Ability to manage potentially conflicting KPIs, particularly balancing cost vs. service.

and customer segments. ... Demonstrated ability to develop and implement service portfolios or commercial strategies across regions ... Minimum 3 - 5 years of experience in professional services, business development, consulting, or service ... Manage & evaluate services customer demands, including opportunity sizing, cost sizing.  ... Marketing to integrate Professional Services into AirOps solutions and commercial packages, ensuring clear service

, map customer journeys, and create service blueprints, and prototype and test solutions that guide the ... Develop detailed customer journey maps to visualize the end-to-end user experience. ... Conduct in-depth user research to understand customer needs, behaviors, and pain points. ... the service. ... Experience with service design tools and methods (e.g. design thinking framewor, service blueprints,

, map customer journeys, and create service blueprints, and prototype and test solutions that guide the ... Develop detailed customer journey maps to visualize the end-to-end user experience. ... Conduct in-depth user research to understand customer needs, behaviors, and pain points. ... the service. ... Experience with service design tools and methods (e.g. design thinking framewor, service blueprints,

Job Title: Service Manager Location: Lisbon, Portugal Work Regime: Full-time & Hybrid (2x office ... days) Overview / Summary: We are looking for a Service Manager to join our team for a project in ... role involves managing technical operations and projects, coordinating technical teams, and ensuring service

• Empowers employees to provide excellent customer service. ... • Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the ... Ensuring Exceptional Customer Service • Displays leadership in guest hospitality, exemplifies customer ... • Gains understanding of the property's primary target customer and service expectations; serves ... • Executes and supports the company's Customer Service Standards and property's Brand Standards

highly skilled engineering professionals responsible for advanced technical product support within Care Service ... excellence in case handling, drive operational performance, and foster strong collaboration with global Customer

Engagement (Sales, Marketing, Customer Service and Field Service modules of Dynamics 365); Experience ... experience as a MS Dynamics 365 CRM Consultant; Experience with MS Dynamics 365 on-premises and cloud, and customer

The Job: Customer Service Serve food and alcoholic beverages to guests in accordance with service ... Preparation and Organization Set tables according to event type and service standards Ensure that ... china, glassware, cutlery, and service equipment are clean and properly presented Maintain cleanliness ... collaboratively with colleagues and other departments Support team members to ensure efficient service ... Check in with guests to ensure satisfaction with each food course and/or beverage Service

Minimum of 3–5 years of experience in customer-facing or service-oriented roles, preferably within ... service. ... licenses, entitlements, service contracts, and enterprise agreements, where applicable. ... data discrepancies related to ownership, location, configuration, usage, and service coverage. ... organizational structure, and accurately map all Cisco hardware and software assets within the agreed service

What you can expect: To provide excellent levels of customer service and surpassing customer expectations ... ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer ... every selling opportunity to achieve store and individual sales targets and KPI indicators To identify customer ... efficiently and on time To optimise product knowledge to the best advantage in recommending and drawing customer

Customer Service & Order Management Support the customer order management team in ensuring products reach ... Over 12 months, you'll rotate through two critical functions: Lifecycle Management and Customer Service ... Location: Ferring Service Center Portugal ... Bridge between Ferring operations, customer needs and lifecycle initiatives. ... We are a customer centric organization and we offer an empowering, entrepreneurial culture – and a place

• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer ... • Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer ... • Provides excellent customer service consistent with the daily service basics of the brand. ... Responsible for driving customer loyalty by delivering service excellence throughout each customer experience ... by delivering service excellence throughout each customer experience

We are looking for a Senior Salesforce Service Cloud (SFSC) Developer to operate within the Client Platform ... years of relevant Salesforce experience.Key Responsibilities:Design, develop, and maintain Salesforce Service ... Competencies:8–15 years of experience in Salesforce development, with strong expertise in Salesforce Service ... environments.Strong technical skills (Apex, LWC, integrations, APIs, data models).Relevant Salesforce certifications (Service

If you’re looking to grow and be inspired, as a Customer Service Representative in Lisbon, Portugal ( ... What you will do in this role As a Customer Service Representative, you will: Receive telephone calls ... client expectations related to operational excellence: high targets regarding quality, efficiency & customer ... qualifications Concentrix is a great match if you: Have a high level of English (C2) Have previous customer

Job Title: Technical Service Manager Location: Lisbon or Aveiro, Portugal Work Regime: Full-time ... & Onsite (Onsite for the first 6 months) Overview / Summary: We are looking for a Technical Service ... role involves managing technical operations and projects, coordinating technical teams, and ensuring service

We are looking for a Service Delivery Management (Network) a Hybrid project in Lisbon. ... Key Responsibilities Manage QoS and Service Ownership for Network products Ensure availability, ... Improvement initiatives Develop and transform new and existing Network services Produce service ... of Incident, Problem & Change Management (IPC) processes Lead continuous improvement plans and Service ... teams and strategic stakeholders Provide support for critical incident escalations Ensure global service

•  7+ years of experience in IT service management, service desk, or end user support functions ... This role goes well beyond day-to-day service desk operations. ... service desk setup, redesign, or major transformation activities. ... Specifically, end-user computing, collaboration tools, service desk, and support systems. ... We are therefore seeking a Manager Service Desk, a senior leader who can define the vision for modern

Every day, we set the standard for rare and special luxury service the world over and pride ourselves ... Welcome and acknowledge all guests according to company standards; anticipate and address guests' service ... team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service