1942 customer service English-speaking jobs in Lisbon District

We are currently looking for a Managed Service Manager for an international company.RequirementsBe from ... least.Experience with delivery of a medium/large team (15+) using Agile methodologies.Knowledge and experience of Service

KPIs, including churn rate and player lifetime value Identify high‐value players and provide VIP‐level service ... enhance the overall user experience Collaborate with CRM, payments, and support teams to ensure seamless service ... The ideal candidate is customer‐oriented, target‐driven, and skilled in communication and relationship ... maintaining strong relationships with existing players, ensuring long-term engagement and maximizing customer ... This role focuses on proactive communication, personalized offers, and delivering a high-quality customer

service across the full Travelport range. ... service across the full Travelport range. ... Assist with identifying trends that can be used to increase customer satisfaction. ... We're looking for GDS specialists to provide guidance and technical support to our frontline customer ... Promote Travelport self-service options to customers including MyTravelport. Could this be you?

If you’re looking to grow and be inspired, as a Customer Service Representative in Lisbon, Portugal ( ... What you will do in this role As a Customer Service Representative, you will: Receive telephone calls ... client expectations related to operational excellence: high targets regarding quality, efficiency & customer ... qualifications Concentrix is a great match if you: Have a high level of English (C2)  Have previous customer

Overview The Salesforce Service Cloud developer will operate within the Client Platforms area, part of

service skills. - Eagerness to help and provide service to users. - Stress-resilient, capable of handling ... customer queries calmly. - An enthusiastic attitude towards learning new technologies and methodologies ... problem-solving skills. - Good time management and prioritisation skills. - Strong communication and customer ... cross-functional Support Team, you will play a crucial role in driving operational excellence and elevating the customer ... identify and propose improvements to support processes and operational efficiency. - Act as a reliable and customer-focused

trust.We are looking for an IT AM Support Specialist SCM (f/m/d).Responsibilities:Service Design and Service ... Inform the assigned Change Manager about progress and status according to IT‐AM framework; update Service ... getting a decision on further steps as implementation.Service Operations:2nd and 3rd level support of service

If you're experienced in service design, transition, and production operations in fast‐paced fintech ... Design & Transition Specialist to ensure that every new or changed service is introduced into production ... performance metrics post‐go‐live such as MTTA and alert qualityMaintain service catalogues, support ... reach and innovation that sets us apart.Service Design & Transition Specialist We're looking for a Service ... between build and run, you will own the frameworks, governance, and execution that drive successful service

operations, and enhance customer interactions through intelligent workflows and AI-driven assistance ... Understanding of AI-assisted service workflows and automated case handling within Salesforce Service ... with stakeholders to design AI-enabled support experiences that improve operational efficiency and customer ... gather requirements, design scalable solutions, and ensure Salesforce supports both operational and customer-facing ... Support the deployment and management of Agentforce AI agents within Salesforce Service Cloud.

Our template is based on state-of-the-art solutions leveraging mainly Salesforce Service Cloud and Vonage ... support our worldwide Salesforce initiatives that are aiming at delivering a tailored solution to our Customer ... Cloud)Proven experience in project managementAbility to translate Customer Relationship Management ( ... mindset and a culture of collaboration, trust and transparency and foster a culture of continuous service ... experience in Technology projects, ideally with a first exposition to call-centres.Salesforce certification (Service

Prior experience in customer service or sales is a plus. ... Maintain detailed records of customer interactions and feedback to enhance service quality. ... our customer base. ... About the job Operations Customer Expert with ItalianJob Title:Operations Customer Expert I Tele sales ... Collaborate with team members to develop strategies for improving customer experience.

• Delivering Results and Meeting Customer Expectations – Maintains a strong customer focus; consistently ... in service delivery. ... analysis, and implements corrective actions to improve service delivery ... QUALIFICATIONS 3 years working experience in a Service Management environment. ... This includes the negotiation, implementation, and monitoring of Service Level Agreements (SLAs), as

Leadis accountable for the effective delivery ofEvent, Request, and Incident Management , ensuring service ... RequirementsStrong experience in IT service operations (Event, Incident, and Request Management). ... Act as a primaryescalation pointfor business stakeholders and vendors when service levels are at risk ... Promotecontinuous service improvement , including KPI optimization, ticket reduction, and automation

Enterprise field across the NATO community.We are looking for a driven and enthusiastic Head Project, Service ... managing projects or servicesA minimum of 2 years' experience in line management of product, project or service

• Empowers employees to provide excellent customer service. ... Providing and Ensuring Exceptional Customer Service • Sets a positive example for guest relations. ... impact Banquet operations has on the overall success of an event and manages activities to maximize customer ... • Schedules banquet service staff to forecast and service standards, while maximizing profits. ... • Strives to improve service performance.

Familiarity with other IT service management tools and methodologies. ... Preferred Qualifications: Experience in ITIL frameworks or IT service management processes. ... Minimum of 2 years of technical support experience, ideally within a software or IT service environment ... Customer-oriented mindset with a dedication to exceeding client expectations. ... Contribute to process improvement initiatives that enhance customer support experiences.

These roles span across HR service delivery, product management, content management, and regional HR ... support, ensuring employees and managers can access accurate, up-to-date HR information through self-service ... functional owner for HR Services, optimizing the platform's capabilities to enhance user experience and service ... ResponsibilitiesAssociate Director, HR Content & Channels:lead our HR Services knowledge strategy and self-service ... labor laws, and collaborate with HR Business Partners, Payroll, and Centers of Excellence to enhance HR service

You ensure every guest feels seen, every table runs smoothly, and every service moment unfolds with care ... and confidence.Your Key ResponsibilitiesSupervise waitstaff, resolve guest issues, and coordinate service ... respectful, and loving environment for all.The Role As aHead Waiter , you lead by example — guiding the service ... to maintain a positive atmosphere.Control the break times of bar staff to ensure proper coverage and service ... delivered to tables, ensuring accuracy and timeliness.Keep track of the needs of each table, ensuring service

Delivering Results and Meeting Customer Expectations – Maintains a strong customer focus; consistently ... Facilitate service review governance with stakeholders. Drive continuous service improvement. ... Govern, monitor, and report service performance against agreed Service Level Agreements (SLAs). ... Maintain accurate service records and communication.   ... Provide timely and effective response to service requests.

From Mur&Partners we are looking for a Field Service Manager reporting directly to Management, the mission ... Contribute to the efficient allocation of resources and ensure service levels are met. ... The Field Service Manager will be responsible for managing field technical teams, guaranteeing high standards ... Experience in technical field service environments or industrial operations will be highly valued.