2922 customer service English-speaking jobs in Lisbon District

Actively manage call queues to support efficient distribution and minimize customer impact. ... channels (ticket/email, phone, chat, self-service). ... What are we looking for The Service Desk is expanding its European team and we are looking for a Real ... You will ensure service level performance , queue health , and schedule adherence across multiple inbound ... What should you have Proven experience in Real Time / WFM , Service Desk, Help Desk, or Call/Contact

Customer Service Leadership & Customer Impact Lead customer service operations supporting commercial ... CUSTOMER EXPERIENCE SENIOR MANAGER WHAT YOU WILL DO Amgen is seeking a Senior Manager of Customer Service ... Experience supporting customer service operations, order management, or customer experience programs. ... Stay informed on industry trends and emerging best practices in customer service and customer experience ... Operational Excellence & Cross‐Functional Collaboration Lead Customer Service, Customer Experience, Digital

Resolve customer issues while providing excellent service. ... Requirements Excellent communication and customer service skills. ... Customer Service Representative – ByteDance GEC Project Schedule: Rotating shifts, Monday to Sunday Current ... About the Role We're looking for a Customer Service Representative to join the ByteDance GEC project. ... Maintain accurate records of customer interactions.

THE ROLE As a Customer Service Advisor, you are the face and voice of Farfetch Platform Solutions, our ... Someone with good IT skills (both customer service specific and windows packages) that enjoys guiding ... Reporting to the Customer Service Supervisor, you will gain excellent hands‐on experience in a fast‐paced ... Who You Are Experienced in customer service (minimum of 1 year), preferably in a fashion and/or e-commerce ... You exceed their expectations by providing exceptional service through the quality, speed and efficiency

THE ROLE As a Customer Service Advisor, you are the face and voice of Farfetch Platform Solutions, our ... Someone with good IT skills (both customer service specific and windows packages) that enjoys guiding ... Reporting to the Customer Service Supervisor, you will gain excellent hands‐on experience in a fast‐paced ... Who You Are Experienced in customer service (minimum of 1 year), preferably in a fashion and/or e-commerce ... You exceed their expectations by providing exceptional service through the quality, speed and efficiency

We are currently hiring Customer Service Representatives to join an international support team based ... timely customer support Assist customers with issue resolution and service-related questions Escalate ... mindset Ability to work in a structured support environment Previous customer service experience is ... Ensure high standards of customer satisfaction and service quality Requirements English communication ... service operations.

Customer Service Specialist – ByteDance MPO Platforms Are you a social media native who understands ... We are looking for a sharp, data-aware Customer Service Specialist to support and optimize performance ... What You'll Do Provide high-level, solutions-oriented customer support for digital advertising and paid

Support customer training, technical briefings, and on‐site guidance when required. ... activities Background in customer‐facing roles, working independently on‐site and managing technical ... Act as a trusted technical interface for customers during service execution and after-service follow-up ... main point of contact for customers, maintaining strong relationships, and ensuring high levels of customer ... functional specifications and technical documentation Willingness to travel frequently and work on customer

In this role, youll be helping customers in English with product inquiries, technical support, and service-related ... service, tech support, or BPO is a plus Ability to remain calm and professional under pressure Tech-savvy ... Job Summary: We are looking for an enthusiastic and customer-oriented Customer Support Representative ... questions while delivering a high-quality customer experience. ... emails, and live chats from Irish customers Deliver accurate, professional, and timely solutions to customer

interactions Supporting Service Account Managers with operational and customer-related activities ... businesses, including neo-banks, global fast moving consumer goods companies, travel leaders, and payment service ... cases Monitoring and updating support tickets within agreed service levels Working closely with Technical ... closely with both Customer Support and Technical Support teams to find effective solutions. ... resolving technical and operational customer issues related to mobile connectivity services.

interactions Supporting Service Account Managers with operational and customer-related activities ... businesses, including neo-banks, global fast moving consumer goods companies, travel leaders, and payment service ... cases Monitoring and updating support tickets within agreed service levels Working closely with Technical ... closely with both Customer Support and Technical Support teams to find effective solutions. ... resolving technical and operational customer issues related to mobile connectivity services.

interactions Supporting Service Account Managers with operational and customer-related activities ... businesses, including neo-banks, global fast moving consumer goods companies, travel leaders, and payment service ... cases Monitoring and updating support tickets within agreed service levels Working closely with Technical ... closely with both Customer Support and Technical Support teams to find effective solutions. ... resolving technical and operational customer issues related to mobile connectivity services.

We are looking for Dutch native speakers OR fluent in English (B2) to work as a Customer Service in call ... service is preferrable For non-EU applicants, it is mandatory to hold a valid work permit/ hold an ... pm Excellent listening and communication skills Positive attitude and team spirit Experience in customer

WHO WE ARE Konecta is a leading innovative global service provider in customer management business process ... management solutions – including acquisition, retention, customer service, technical support, and collection ... These services are built on a portfolio of world-class expertise covering customer experience and process ... This role is designed to bridge the gap between our world-class Customer Experience (CX) operations and ... Focusing on the unique needs and opportunities of each industry, Konecta offers a full range of end-to-end customer

Support and coordinate import/export/logistics/distribution and customer service activities. ... Location Ferring Service Center, Portugal. #J-18808-Ljbffr ... Transform customer requirements into fulfilment actions and manage day‐to‐day sales orders. ... Overview Customer Order Management Specialist position at Ferring Pharmaceuticals, Inc. in Lisbon, Portugal ... Full‐time, on‐site role focused on ensuring product availability and managing customer orders within

and ensure that the contracted scope of service is delivered to contracted SLAs and that levels of customer ... Service Delivery Manager Service Delivery Manager is needed with proven experience in service delivery ... delivery Ensure changes, releases, patches or upgrades to customer production environments are managed ... relationships with the support of the Account Manager Serve as primary point of contact for the customer ... and communications are managed in line with documented contract standards Develop and maintain good customer

If you're passionate about solving problems through data and want to help build smarter customer service ... support experience by leveraging data to optimize chat tools, self-service technologies, and AI-powered ... You'll collaborate with teams across Product, Design, and Customer Experience to identify trends, evaluate ... looking for a Product Analyst, Chat in Anywhere.In this role, you'll play a key part in enhancing the customer ... you.Accountabilities:Provide end-to-end analytical support for product and business initiatives related to customer

Bosch Service Solutions develops and delivers Customer Experience, Mobility and Monitoring solutions

self‐service. ... service platforms where AI agents work alongside people to transform how support is delivered. ... You will help design and deliver AI Agents, agentic workflows, autonomous service operations, and intelligent ... journeys, agentic automations, and measurable service improvements Build AI solutions that reduce manual ... service, or Amazon Connect experience Experience leading workstreams or mentoring engineers EEO Statement

If you’re looking to grow and be inspired, as a Customer Service Representative in Lisbon, Portugal ( ... What you will do in this role As a Customer Service Representative, you will: Engage with customers ... client expectations related to operational excellence: high targets regarding quality, efficiency & customer ... solutions  Are proactive, results-driven, self-motivated, and a great team player Having previous customer ... Demonstrate the ability to analyze information and solve problems Work on continuous improvement for customer