1588 customer service English-speaking jobs in Porto District

catalogues, automations, and integrations with other tools - Collaborate closely with Service Management ... configure, maintain, and evolve an enterprise ITSM platform - Develop and optimize workflows, forms, service ... What you are like - Strong experience working with ITSM platforms such as BMC Helix, ServiceNow, Jira Service

IT Field Service Technician needed with 1+ year experience in onsite technical support for advanced users. Must have hardware maintenance experience and strong knowledge of Windows, macOS, iOS, Android, TCP/IP, DNS, DHCP, and NAS. Excellent communication and analytical skills required.

Manage the ongoing tracking of key customer metrics such as NPS (Net Promoter Score), CSAT (Customer ... Voice of the Customer (VoC) Program Management Help design, deploy, and manage ongoing customer surveys ... Satisfaction), and Customer Effort Score (CES). ... the "voice of the customer" within our organization. ... Insight Generation Develop customer personas and journey maps.

TasksConsult and support business units across the Körber Group on Salesforce Sales & Service Cloud topics ... processes incl. quoting, case management, service workflows, and integration to ERP/logistics systems ... end-to-end CRM solutions based on Salesforce best practices Configure and optimize Salesforce Sales Cloud, Service ... capabilities, including Flows, AI features, automation, and ecosystem apps Optimize Lead-to-Cash and Service ... scenarios, or API‐based integrations Salesforce certifications (Admin, Advanced Admin, Sales Cloud, Service

The primary customer base served includes internal business users. ... Areas of focus include:  · CUSTOMER SUPPORT (80%) Provide technical support to end-users in resolving ... Create self-service documentation and solutions Minimum Requirements Coursing Bachelors in Information ... Implement service management best practice documentation Conduct effective, ongoing communication, both ... Technology or related English language skill Preferred Requirements Proficiency in Service Management

catalogs, automations, integrations, and platform upgrades;Collaborate closely with Service Management ... Implement, configure, maintain, and continuously evolve the ITSM platform, including workflows, forms, service ... Engineer or in a similar role;Strong technical expertise in ITSM platforms (BMC Helix, ServiceNow, Jira Service

Consult and support business units across the Körber Group on Salesforce Sales & Service Cloud topics ... processes incl. quoting, case management, service workflows, and integration to ERP/logistics systems ... end-to-end CRM solutions based on Salesforce best practices Configure and optimize Salesforce Sales Cloud, Service ... capabilities, including Flows, AI features, automation, and ecosystem apps Optimize Lead-to-Cash and Service ... scenarios, or API-based integrations Salesforce certifications (Admin, Advanced Admin, Sales Cloud, Service

service experience in travel, hospitality, or a related field preferred Ability to work independently ... This fully remote role focuses on delivering high-quality service, personalized support, and smooth coordination ... What You'll DoProvide responsive and professional customer support via phone, email, and online messaging ... internal systems as needed What We're Looking ForStrong communication and interpersonal skills Customer

We act fast to customer needs, we execute ideas seamlessly, and with our innovations we create added ... employees at over 100 locations worldwide and a common goal: We turn entrepreneurial thinking into customer ... Körber AG is the holding company of the Körber Group.Your Role In Our Team As Facilities & General Service ... compliance, and implementing maintenance schedules).Coordinate and manage external contractors and service ... #39;s travel program, including travel agency coordination, policy updates, vendor negotiations, and service

Job Category: Customer Care and Technical ServiceLocation: Árvore, PTJob Requisition ID: 2701Daikin Europe ... , Energy Audits and Equipment Modernisation)Preparing technical and commercial service proposalsManaging ... To strengthen our local team, we are looking for anInternal Service Sales Engineer | After Sales Department ... equipmentParticipation in Services & Solutions projects (Daikin on Site Remote Monitoring (DoS), Chiller Rental Service

Körber AG is the holding company of the Körber Group.Your role in our team As Facilities & General Service ... company's travel program, coordinating travel agency, policy updates, vendor negotiations, and service ... ensuring full compliance with legal and safety standards.Coordinate and manage external contractors and service ... ensure compliance with internal fleet policies.Negotiate with suppliers to secure competitive terms and service

This position enables other teams by fostering a self-service model, empowering users to be autonomous ... Experience: empower users by implementing simple, documented, and self-service workflows to use their ... Continuity: ensure service level and uptime for infrastructure components, including upgrades for corporate ... tasks, workflows and integrations is an essential tool to enable our users.What You'll DoOptimize Service ... requirements, enabling Azure Virtual Desktops (AVD), and ensuring proper backups.Enable a Simple and Self-Service

feedback, and working with Customer Service to recommending new features or enhancementsCompile, analyze ... Service Managers, UX Designers, Engineers, Data Science team, QA and other Product Managers. ... AI-powered contact center innovation, delivering a future-proof, cloud platform that redefines the customer ... The Product Manager will play an integral role in building the product vision with our customer's ... We infuse AI across every aspect of your customer journey and contact center operations, to drive automation

Focus on providing excellent service to clients and resolving billing inquiries promptly. ... basic accounting principles to ensure accurate invoicing, resolve payment discrepancies, and manage customer

Ability to convert technical requirements into customer‐ready service products. ... Working closely with cross‐functional teams, you will translate technical requirements into customer‐focused ... service offerings that strengthen the long‐term performance and reliability of our fleet. ... The PurposeAs part of our Global Service organization within the After Sales Engineering department, ... Lead the technical development and validation of electrical and performance‐related service products.

management, ensuring seamless deliveries of the Miles Enterprise stack.Providing automation and self-service ... or more technologies such as Kubernetes, OpenShift, Helm Charts, Rancher, PKS, AKS (Azure Kubernetes Service ... responsibilities will include:Setting up, deploying, and managing environments and microservices for internal and customer-facing ... additional languages are a plus.Strong analytical and problem-solving skills, with attention to detail and a customer-focused

market, we share our DNA with more than 200 workers and position our offer according to 3 lines of service ... : Strategy (Outsourcing, NeXel, Team as a Service, Tech Academies); R&D (Bootcamps, POC, Tech Lab); Nearshore

Minimum Requirements: Degree in Informatics, Electronics, or equivalent experience Customer service experience ... Customer Enablement:Provide training and documentation for clients and partners. ... Customer Success Engineer | Digital SignageJoin to apply for theCustomer Success Engineer | Digital Signagerole ... Fluent in English (spoken and written) Interest in technology Empathy and customer expectation management

Accountant will maintain financial records for one entity, produce financial statements, and participate in meetings. Requires a bachelor's degree in accounting or business and experience with IFRS reporting.

Utilities, Transportation, Banking, Finance & Insurance, Retail & Luxury, Media & Telecom, Marketing & Customer ... IT / Product teams, AMS teams, system integrators and Oracle, while ensuring compliance with agreed service ... teams; Overseeing Oracle HCM Cloud maintenance and support activities to ensure smooth delivery and service ... approaches; Good command of English, enabling you to work in international environments; Curiosity, service ... requests in order to maximize business value for end users; Managing the backlog of incidents, defects and service