1588 customer service English-speaking jobs in Porto District

Knowledge of principles and processes for providing exemplary customer and personal service including ... needs assessment, problem resolution and achievement of quality service standards. ... the house, the Guest Services Manager is the ship's driving advocate for delivering outstanding service

TYLin is a globally recognized, full-service infrastructure consulting firm committed to providing innovative

Delivery Manager position following a departure.This Service Delivery Manager will have a key transversal ... and End User Services Integration plan within Group, the Infrastructure department is hiring a new Service ... needed and collecting audit evidence / documentation required.Responsibilities Key accountabilitiesAs Service

service to ensure operational continuity and minimal downtime Must-have requirements: 2+ years in E-Commerce ... process descriptions to support changes and improvements Collaborate with IT, sales, supply chain, and customer

support, technical service, or engineering roles.Experience in a regulated environment (medical device ... shift‐based operational support during the initial team establishment phase to ensure continuity of service ... hands‐on in technical work.Strong problem‐solving, analytical, and documentation skills.Demonstrated service ... around the world receive world‐class technical support and care.About The Role The Manager, Customer ... We're looking for a Manager, Customer Experience to join our global team and help ensure our customers

Management and Delivery of Customer Service Level Agreements. ... Proven track record of process standardization, adoption of best practices, service measurement, customer ... Organises the perimeter to ensure available resources meet customer requirements. ... Focus Develop a "Customer First" culture within EMEA Group IT organisation. ... Act as main escalation point for internal customer feedback for ERP services delivered in the region.

Process Specialist (m/f/x) IT Service Management (Porto) Job ID : 2465 |Work Model : Full-Time |Contract ... and advising consulting our business units in the Enterprise Service Management environmentEnsuring ... the logistics of the future forward with us.TasksActive further development of the company‐wide IT service ... , business informatics or computer science, alternatively a comparable education with experience in service ... management system based on ITILContinuous improvement of ITSM process and service quality using KPIsSupporting

Internal Collaboration: Work closely with service field sales and other customer service teams, engineering ... employees at over 100 locations worldwide and a common goal: we turn entrepreneurial thinking into customer ... and several internal departments, to enhance service proposal content. ... Attend pre-bid meetings and address client queries related to service offerings. ... Your role in our team:As a Service Sales Specilaist, your primary responsibility will be to excel in

service improvement. ... Monitor system health, service availability, and performance metrics. ... ITIL certification or equivalent service management training preferred. ... Ability to manage high-pressure service situations and coordinate across teams. ... Minimum 3 years of experience in IT service management or support leadership roles.

The ultimate goal is to provide the best customer experience and improve the quality of service. ... service experienceAbility to work in a team with a positive attitudeJunior profile, 1 year operational ... connecting shippers and carriers via one digital platform to simplify express shipping for everyone.The Customer ... efficient way with the highest quality standardsProactively resolve potential issues that may impact customer ... stay patient and calm when customers are stressed or upsetPassionate about delivering a first-class customer

equivalent Positive attitude and good communication skills Commitment to delivering a high level of customer ... fully aware of any relevant feedback from guests and, or, other departments Demonstrate a high level of customer ... service at all times Attend appropriate training courses, when required, and assist with the Night Team ... service Detail oriented Looking forward to learn and develop within Front Office Ability to work on ... Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service

service and shrink *Profiles with a disability certificate are valued. ... www.percassi.it/privacy-policy-candidati/ Seniority levelAssociate Employment typeFull-time Job functionCustomer Service ... by opening Victoria's Secret Angel cards, converting customer relationship marketing and customer ... the store team are focused on delivering highly satisfying customer experiences Builds customer loyalty ... sales and profit growth: Supports a customer-centric culture, where the full energy and activity of

Service, Partner Service, Customer Operations and other business units within Farfetch. ... YOU'LL DOWork with global teams to create and validate working schedules that will ensure desired service ... marital status, medical condition as defined by state law, physical or mental disability, military service ... secure payments and fraud process compliance, ensure order fulfilment and delivery, while providing customer ... will be responsible for omnichannel management in real-time, ensuring that staffing levels meet the customer

Solid understanding of IT service processes and enterprise platform architecture. ... ServiceNow is one of our core enterprise systems, supporting IT service management processes for more

employees at over 100 locations worldwide and a common goal: we turn entrepreneurial thinking into customer ... ServiceNow is one of our core enterprise systems, supporting IT service management processes for more ... hands-on experience in ServiceNow ITSM, ideally with exposure to ITOM and/or SPM.Solid understanding of IT service

market, we share our DNA with more than 200 workers and position our offer according to 3 lines of service ... : Strategy (Outsourcing, NeXel, Team as a Service, Tech Academies); R&D (Bootcamps,POC, Tech Lab); Nearshore

Liaise with the customer service team to ensure that the fleet is allocated appropriately for reservations ... Customer Service:Ability to handle customer inquiries, work under pressure, and maintain a customer-first ... Work closely with workshops and external service providers to ensure timely completion of maintenance ... Conduct outbound customer contact to organize vehicle maintenance and follow-ups. ... Provide assistance to the counter sales team with rental extensions, renewals, and customer inquiries

, and service request fulfillment. ... Solid understanding of IT service delivery and best practices aligned with ITIL frameworks. ... We are proud of our people at the service of technology. We are proud of our diverse environment. ... Develop and maintain service catalogs that accurately reflect IT services available to end users. ... QualificationsProven experience with ITSM platforms such as ServiceNow, Jira Service Management, BMC

and service process design- Ability to translate business requirements into user stories and functional ... processes (case management, SLAs, knowledge, ticketing)- Knowledge of Salesforce Service Cloud capabilities ... contratação: 1 anoInglês B2/C1Years of experience- 5 yearsFunctional Skills- Strong understanding of CRM Service ... build agile maturity across organizations.- Beneficial: Ability to analyse and document end‐to‐end service ... Agile- Scrum- SAFeDesired Certifications- Salesforce Certified Administrator- Salesforce Certified Service

TasksConsult and support business units across the Körber Group on Salesforce Sales & Service Cloud topicsAnalyze ... end-to-end CRM solutions based on Salesforce best practicesConfigure and optimize Salesforce Sales Cloud, Service ... capabilities, including Flows, AI features, automation, and ecosystem appsOptimize Lead-to-Cash and Service ... scenarios, or API-based integrationsSalesforce certifications (Admin, Advanced Admin, Sales Cloud, Service ... processes incl. quoting, case management, service workflows, and integration to ERP/logistics systemsContribute