1330 customer service English-speaking jobs in Porto District

  • TN Portugal
  • Leça do Bailio
  • June 1
Journey Mapping & Service Blueprinting: Proficient in creating customer journey maps and service blueprints ... Journey Mapping: Develop end-to-end customer journey maps that visualize the customer experience across ... customer interactions, supporting processes, and the underlying systems to ensure cohesive and efficient ... work collaboratively with cross-functional teams to create solutions that meet both business goals and customer ... service delivery.
  • Descompagnons Trabalho Temporário Lda
  • Porto
  • May 11
Monitor to ensure achievement of customer service requirements as defined by both formal Service Partnership ... Ensure compliance with the Service Partnership Agreement. ... Agreements and Customer Satisfaction surveys. ... Ensure compliance with Credit and Collection Policy through regular monitoring of customer accounts for ... Billing, collection activities, and resolution of customer disputes are performed timely and accurately
  • HITO Solutions
  • Porto
  • June 3
Excellent customer service skills. ... Support and Service Delivery (15%): Oversee the service model, provide technical support, and develop ... support and a service delivery model. ... they will manage security roles, create policies, and ensure alignment with business needs, providing customer
  • Líbere Hospitality Group
  • Porto
  • May 14
Customer Service Area Assist guests with check-in, city info, and more, ensuring effective communication ... service to our guests and ensuring the smooth operation of our properties. ... service skills Ability to work independently and as part of a team Detail-oriented with excellent organizational ... Are you a detail-oriented, customer-centric individual who takes pride in ensuring guests have the best ... Qualifications: Previous experience in the hospitality industry preferred Excellent communication and customer
  • Jolera
  • Porto
  • June 1
service. ... Monitor customer systems and respond to device-down scenarios. ... judge priorities and multitask to ensure all customers receive a consistent level of assistance and customer ... Escalate high-profile issues to the Service Desk Manager. ... Respond to service requests via telephone and email according to SLA.
  • Hays
  • Porto
  • May 17
Customer service experience. Process design skills leveraging technology. ... Maintain a service delivery model that offers self-service options, help desk support, and escalation ... Act as an escalation point for troubleshooting and customer support. ... Align system processes with business needs, ensuring customer satisfaction and business success.
  • risual Limited
  • Porto
  • May 17
Essential Criteria Excellent customer service skills & confident relationship creator. 2 years Dynamics ... service. ... Excellent punctuality skills relating to customer and non-customer engagements. ... We are a vibrant, passionate, and diverse team committed to providing exceptional service as standard ... Node4 is the place to be if you are passionate about technology and providing exceptional service while
  • Nonius
  • Porto
  • May 22
Previous experience in customer service or technical support. Additional language skills. ... Customer Success Engineer - Softwares CAE Customer Success Engineer - Softwares CAE Customer Success ... Customer Success Enginner - Integrations HUB Customer Success Enginner - Integrations HUB 1 week ago ... Engineer - Softwares CAE Customer Success Engineer - Softwares CAE Customer Success Engineer - Softwares ... Empathy and ability to manage customer expectations.
  • HITO Solutions
  • Porto
  • May 30
Excellent customer service skills. ... Support and Service Delivery (15%): Oversee the service model, provide technical support, and develop ... support and a service delivery model. ... they will manage security roles, create policies, and ensure alignment with business needs, providing customer
  • Convergys
  • Porto
  • June 2
High level of empathy: providing excellent, customer-friendly service is your top priority Capable of ... Customer Support Agent (English-speaking) - POS System Solutions Customer Support Agent (English-speaking ... ;ll have an active part in ensuring client guidelines, promoting, and actively participating in the service ... media channels Support competently our merchants for all questions and inquiries about our product and service ... ) - POS System Solutions Job Title: Customer Support Agent (English-speaking) - POS System Solutions
  • USASJB
  • Matosinhos
  • May 30
Data entry clerks come from various backgrounds including data entry, telemarketing, customer service ... If you are self-motivated and comfortable working from home, enjoy roles such as email customer service ... Earn at Home Panelist Program - Client Service Rep - Data Entry Agent - Job from Home & Part-time We
  • FedEx
  • Leça do Balio
  • May 25
service worldwide. ... Experience with third-party auditors or customer portals is a plus. ... Attention to detail, customer orientation, problem-solving, and analytical skills. ... Join our diverse team of 530,000 passionate individuals delivering outstanding service worldwide. ... Our culture is built on the People-Service-Profit philosophy, valuing our employees and delivering exceptional
  • Talkdesk
  • Porto
  • May 11
Our mission is to elevate the customer service experience through innovative cloud-based AI and big data ... Our mission is to elevate the customer service experience through innovative cloud-based AI and big data ... our service platforms. ... our service platforms. ... Experience in cloud service development is a plus.
  • ATEPELI - Ateliers de Portugal
  • Penafiel
  • May 14
Are you passionate about customer service challenges? ... service skills, are essential. ... Fluency in French (preferred) or English, along with strong mathematical, communication, and customer ... Coordinate with departments like Finance, Planning, Production, and Warehouse to ensure excellent service
  • Hexa Consulting
  • porto
  • May 31
Responsibilities: IT Service Change Management: Provide status reports for implemented IT service ... Execute routine changes in a live IT service environment. ... Generate schedules and time estimates for planned IT service changes. ... Document procedures and implemented changes within the IT service ecosystem. ... We are looking for an IT Service Change Manager to join our Client's team on a REMOTE working model
  • emagine - Portugal
  • porto
  • May 25
We are seeking an experienced Service Operations Manager to oversee the operational stability, performance ... Service Governance & Compliance: Collaborate with internal audit, Security, and Functional teams to ... Drive continuous service improvement (CSI) Define and report on KPIs, SLAs, and operational dashboards ... Stakeholder & Vendor Management: Serve as the primary point of contact for AX service operations across
  • Vestas
  • Leça do Balio
  • May 20
Train SCADA/Sales/Service/Customer teams on new Cyber Security products and services. ... Creative problem-solving skills and motivation to meet customer needs. ... product management of SCADA & Cyber Security solutions in Vestas power plants, across the Sales and Service ... Input market requirements for Cyber Security to R&D for product and service roadmap development, ensuring ... Review customer tender specifications on Cyber Security to manage technical risks.
  • JASMIMOPORTUNO-UNIPESSOAL LDA
  • Porto
  • May 25
Strong Communication and Customer Service skills Ability to operate and maintain Car safely Excellent ... Punctuality, route planning, and providing excellent customer service are essential aspects of the role
  • adidas
  • Porto
  • May 22
This area comprises Credit, Collections, Cash application, Deductions management and Customer Primary ... needs and requirements, formulate the solution and service strategy, define KPIs for the service, specify ... Key Responsibilities: Define the service strategy for I2C WHS Lead the end-to-end process/service design ... be responsible for managing the relationship with key customers of that sub-process, understanding customer ... (with both the customer and the operations organization) Build solution and system requirements to enable
  • Siemens
  • Matosinhos
  • May 28
, Service performance communication to business (PM, Key-user, Tool managers and stakeholders) about ... Level and keep targets, Coordination and Priorities, supplier (old: Service Owner) escalation/management ... Time reporting, Internal/External KPI, Shopping Cards (old: operations management) Track and Trace Service ... its interfaces (PO, PM, SM, Architect, Dev.Team) Ensure quality Bring together system knowledge and customer ... /provider relationship management soft skills (Stakeholder mgmt., customer centricity, conflict management
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