716 customer service English-speaking jobs in Porto District

Customer‑centric mindset with a passion for improving customer experience. ... leadership and cross‑functional collaboration to ensure the CCaaS platform meets business objectives, customer ... Ensure best practices in IVA design, datastores, call flows, routing strategies, and omnichannel customer ... and Roadmap Develop and execute the CCaaS platform roadmap, ensuring alignment with business goals, customer ... is responsible for the strategic design, leadership, and delivery of enterprise Contact Center as a Service

About The Role Our Sales team powers customer growth around the world. ... solution-oriented approach.We're looking for an API Product Sales Executive to drive adoption of our payments-as-a-service

Be the main point of contact to the customer for service topics: business reviews, service performance ... , purchasing, etc) to ensure seamless service delivery. ... Keep regular routines with customer follow up on open topics and define action plans. ... Your role in our team: As a Service Sales Account Manager, you will play a crucial role in driving revenue ... Negotiate contracts and pricing.Work closely with internal teams (such as service operations, engineering

quality Act as an escalation point for customer issues, ensuring timely resolution and high customer ... satisfaction Maintain a strong focus on service excellence and long-term retention Planning, Reporting ... meetings to review performance, service quality, and future opportunities Develop and maintain structured ... primary point of contact for your accounts, managing the full lifecycle from relationship management and service ... Maintain a strong pipeline of opportunities and deliver against revenue and growth targets Operational & Service

Solid understanding of IT service processes and enterprise platform architecture. ... ServiceNow is one of our core enterprise systems, supporting IT service management processes for more

employees at over 100 locations worldwide and a common goal: we turn entrepreneurial thinking into customer ... ServiceNow is one of our core enterprise systems, supporting IT service management processes for more ... hands-on experience in ServiceNow ITSM, ideally with exposure to ITOM and/or SPM.Solid understanding of IT service

service; Ability to collaborate effectively with post-sales colleagues to streamline the documentation ... The consultant will provide automotive-related advice, manage and build customer loyalty, and support ... /rental negotiations; Strong goal orientation and results-driven attitude; Consultative approach to customer

Monitor to ensure achievement of customer service requirements as defined by both formal Service Partnership ... Ensure compliance with the Service Partnership Agreement. ... Agreements as well as Customer Satisfaction surveys. ... Ensure compliance with Credit and Collection Policy through regular monitoring of customer accounts for ... Billing, collection activities and resolution of customer disputes are performed timely and accurately

Process Specialist (m/f/x) IT Service Management (Porto) Job ID : 2465 |Work Model : Full-Time |Contract ... and advising consulting our business units in the Enterprise Service Management environmentEnsuring ... the logistics of the future forward with us.TasksActive further development of the company‐wide IT service ... , business informatics or computer science, alternatively a comparable education with experience in service ... management system based on ITILContinuous improvement of ITSM process and service quality using KPIsSupporting

Ensuring anything that may result in a complaint is sent via email to the Customer Feedback department ... 00 15:00 - 23:00 18:00 - 02:00 Responsibilities Accurately recording customers requests, fulfilling customer ... service delivery and stakeholder coordination Strong English communication (written and spoken) Real-time ... thrives on solving real world challenges, shaping the future of mobility and delivering exceptional service ... candidate to ensure they are keeping updated with new theory and legislation, attend any necessary in-service

service and shrink *Profiles with a disability certificate are valued. ... www.percassi.it/privacy-policy-candidati/ Seniority levelAssociate Employment typeFull-time Job functionCustomer Service ... the store team are focused on delivering highly satisfying customer experiences Builds customer loyalty ... by opening Victoria's Secret Angel cards, converting customer relationship marketing and customer capture ... sales and profit growth: Supports a customer-centric culture, where the full energy and activity of

requirements, service excellence and continuous improvement. ... tailored to the needs of pharmaceutical and life sciences clients.You analyse and conceptualise new service ... sciences industries.Your role in our teamYou will implement and refine our strategy to transform our service ... establishing a managed services offering.Collaborate with technical, sales, and operations teams to design service ... Project performance and customer satisfaction are key.We are seeking an experienced Business Development

Experience in customer service or technical support roles. ... Proven service attitude and a solution‐oriented mindset. ... Manage and document customer complaints, ensuring proper follow-up and resolution. ... Who You AreWe're looking for someone with a service mindset, technical curiosity, and strong communication ... Night Shift: 21:00 - 06:00Participation in an on‐call rotation is also required to support our global customer

Keywords Salesforce Loyalty Expert, Salesforce Loyalty Management, Salesforce CRM, Sales Cloud, Service ... Technical Expertise Salesforce Loyalty Management; Salesforce Sales Cloud; Salesforce Service ... service teams; Deliver workshops, demos, and user training sessions; Provide strategic recommendations ... This role is ideal for professionals passionate about customer engagement, Salesforce ecosystems, and ... From strategic planning to technical design, you will play a key role in shaping future-ready customer

service skills. - Eagerness to help and provide service to users. - Stress-resilient, capable of handling ... customer queries calmly. - An enthusiastic attitude towards learning new technologies and methodologies ... problem-solving skills. - Good time management and prioritisation skills. - Strong communication and customer ... cross-functional Support Team, you will play a crucial role in driving operational excellence and elevating the customer ... identify and propose improvements to support processes and operational efficiency. - Act as a reliable and customer-focused

communication and customer service skills Ability to work independently in a remote, fast-paced environment ... processes Maintain service quality and compliance standards Collaborate with internal teams to ... communication cases Ensure accurate data entry and documentation Support revenue collection and service-related ... improve customer experience Requirements Fluent English (minimum B2 level required) Strong ... The role combines customer support, operational processes, and revenue-related assistance in a structured

communication and customer service skills Ability to work independently in a remote, fast-paced environment ... processes Maintain service quality and compliance standards Collaborate with internal teams to ... communication cases Ensure accurate data entry and documentation Support revenue collection and service-related ... improve customer experience Requirements Fluent English (minimum B2 level required) Strong ... The role combines customer support, operational processes, and revenue-related assistance in a structured

communication and customer service skills Ability to work independently in a remote, fast-paced environment ... processes Maintain service quality and compliance standards Collaborate with internal teams to ... communication cases Ensure accurate data entry and documentation Support revenue collection and service-related ... improve customer experience Requirements Fluent English (minimum B2 level required) Strong ... The role combines customer support, operational processes, and revenue-related assistance in a structured

Descrição do emprego We are looking for a Service Desk Technician to join a team focused on user support ... Document all interactions and resolutions in the ITSM tool Qualificações Previous experience in Service ... schedule between 7:00 AM and 11:00 PM (7 days a week) Possibility of hybrid/remote work under specific service

Attention to Detail: Acuity to identify details and a strong commitment to excellence in customer service ... Attention to Detail: Acuity to identify details and a strong commitment to excellence in customer service ... Attention to Detail: Acuity to identify details and a strong commitment to excellence in customer service ... Knowledge: Strong command of food and beverage service standards. ... Knowledge: Strong command of food and beverage service standards.