1078 customer service English-speaking jobs in Porto District
Customer Segmentation Manager
- TN Portugal
- Maia
- March 18
The main goal is to influence global content design, customer targeting, and customer experience. ... Purpose of Role The Customer Segment Manager is responsible for identifying target customer segments ... Customer Profiling: Develop and refine customer personas that help align marketing and sales strategies ... Data Analysis & Insights: Analyse customer data to identify trends, customer preferences, and opportunities ... The customer segment manager will work with Zoom Info, LinkedIn, Salesforce CRM, and other tools.
Customer Experience Representative
- Carwow
- Porto
- March 12
THE ROLE Joining our Customer Experience department, you will be the first point of contact for our customers ... You go above and beyond in your work, doing whatever it takes to offer the best experience and service ... £3bn worth of cars bought on site, while £1.8bn of cars were listed for sale through our Sell My Car service
Athlete - 16H - Vila do Conde Porto Fashion Outlet R-53160
- Nike
- Vila do Conde
- March 5
Assist with loss prevention efforts by providing proactive customer service. ... Qualifications One or more years of customer service and/or retail experience preferred. ... Responsibilities Utilize customer service skills, basic sales techniques, and product knowledge to connect ... Able to work effectively with others in a team-oriented environment and provide excellent customer service ... Build the bond between consumer and brand by providing superior service and adapting brand stories to
Customer support - GE (M/F/X)
- Randstad II - Prestação de Serviços, Limitada
- Porto
- March 3
and solutions for each situation to ensure that our customers receive personalized and appropriate service
IT Support Specialist
- TECEZE
- Porto
- March 7
Superior customer service and interpersonal skills. ... Demonstrate compassion in a patient care environment in support of overall service provided to the customer ... Install, configure, and support new hardware and software for service requests. ... JD: Responsibilities: Deskside support of incidents and service requests: Troubleshoot and remediate ... Learn and become knowledgeable of customer products.
Service Delivery Manager
- Devexperts LLC
- Porto
- March 11
Job Description We expect the Service Delivery Manager to: 1. ... Service Improvement: Identify opportunities for process improvements and implement best practices to ... Qualifications Must-have skills: 3+ years of experience in IT Service delivery management, Bachelor’s ... , ensuring that the important fixes are delivered to the production, Manage project support groups (Service ... enhance service delivery, Identify opportunities to enhance the teams' active monitoring and reporting
Service Delivery Manager
- Devexperts
- Porto
- March 8
enhance service delivery. ... Qualifications Must-have skills: 3+ years of experience in IT Service delivery management. ... Job Description We expect the Service Delivery Manager to: Process management: Organize and supervise ... Manage project support groups (Service Desk and SRE teams) in the Maintenance and Support department, ... Service Improvement: Identify opportunities for process improvements and implement best practices to
Service Desk Engineer
- KCS iT
- Porto
- March 7
service: Providing excellent customer support and service quality Documentation: Accurate documentation ... complex requests independently Troubleshooting: Ability to quickly identify and resolve technical issues Customer ... We are looking for an Amazing: Service Desk Engineer Seniority: Mid (3-5 years) Type of position: Remote ... continuously train in the above technologies Incident management: Management and tracking of incidents and service
Infrastructure & Service Engineer
- Elementis PLC
- Porto
- January 28
service globally. ... Ensure delivery of a robust service, in a global service organisation mindset that can work flexibly ... Share service insights with both the Senior Service Specialist and Infrastructure Specialist to help ... The Infrastructure & Service Engineer has primary responsibility to deliver technology services to Elementis ... The Infrastructure & Service Engineer will work closely with the Senior Infrastructure Specialist in
Service Desk Technician (M/F/D)
- Maxi-Cosi
- Vila do Conde
- March 6
We put our heart and soul into our mission to Care for Precious Life. We want to make a difference in family homes across the world. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
Continuous Improvement & Client Relationship Lead
- ManpowerGroup
- Porto
- March 21
Assess stakeholders’ feedback and improve procedures accordingly to ensure that great customer service ... based on performance measurement and reporting against agreed standards and external benchmarks, and customer ... Ensure that relevant systems and technology tools deliver maximum value to the business, as defined by customer ... and service providers, ensuring the required targets are achieved. ... with customers and enforce Service Partnership Agreements (SPA) for new or existing customers.
SAP Basis Administrator
- Xelerate
- Porto
- March 13
customer inquiries and incident reports. ... handling and resolution of customer inquiries and incidents within the ticketing system. ... Experience with ITIL processes and service desk management, particularly in Jira Service Management. ... SAP Enterprise Cloud Service: Management of SAP RISE Systems (Service Requests, Change & Incident Management ... Your Key Responsibilities Ticket Handling and Customer SupportHandling and independently resolving incoming
Product Group Lead
- Robert Walters plc
- Porto
- March 19
interactions. • Customer Service Management: Analyze and refine customer case service processes to deliver ... top-tier customer experiences. ... This confidential leadership role focuses on driving customer experience (CX) digital transformation ... needs. • CX and EX Advisory: Advise on best practices and strategies to improve both Customer Experience ... Experience. • Technology Integration: Utilize Microsoft Dynamics and modern CX solutions to enhance customer
Intake Specialist
- Sofico NV
- Porto
- March 19
delivery managers to align service delivery with customer expectations and contractual obligations. ... nOversee the setup and monitoring of SLAs and maintain detailed records of customer-specific deployments ... sustaining high client satisfaction and operational excellence. nYour Responsibilities: nnReceive and detail customer ... Specialist, you will be a key player in ensuring that our clients receive top-tier support and seamless service ... nExcellent communication skills in English, with additional language proficiency considered a plus. nA customer-first
Colaborador de IKEA Food - Restaurante - 20h (Fim de Semana)
- Inter IKEA Systems B.V.
- Matosinhos
- March 18
This team prepares the delicacies and provides customer service. ... restaurant is the team that provides service, actively approaching the customer, welcoming them with ... In this area, the team provides customer service and manages the sales space, ensuring that products ... contact and the desire to offer a good service that gives our customers a reason to return to IKEA more ... with a proactive and entrepreneurial spirit, looking for new ways of doing things and improving the customer
System Engineer - Technical System Engineer
- EVS Broadcast Equipment SA
- Porto
- March 22
Respect, approachability, and dedication to customer service are essential. ... Soft Skills: Excellent customer service skills addressing the needs of both external and internal customers ... Previous experience with Technical support, Field Service, Technical Operations, Help Desk. ... Be part of the On-Call system (24/7 customer support hotline). ... Manage customer expectations of response time and issue resolution.
Category Supervisor Victoria's Secret NorteShopping, Porto
- PERCASSI
- Porto
- March 10
service, associate engagement and shrink Builds a high performance team: • Attracts and recruits qualified ... sales and profit growth: • Reinforces a customer-centric culture, where the full energy and activity ... of the store team are focused on delivering highly satisfying customer experiences • Serves on Sales ... Delivers a best-in-class, captivating, branded customer experience that builds loyalty and enables consistent ... loyalty through current brand strategies, including credit and customer relationship marketing • Ensures
Field Service Hardware Engineer - Porto, Portugal
- Siemens Healthineers
- Póvoa de Varzim
- March 16
Responsibilities: You are the primary contact for Varian a Siemens Healthineers Company customer service ... Document all customer iterations on Salesforce Unity system and complete the rest of administration tasks ... challenging situations, by understanding customer’s needs and displaying excellent communication and customer ... Field Service Hardware Engineer - Porto, Portugal Apply locations Portugal, Porto - POR F time type Full ... equipment, or any other type of complex service activity, with proven strong analytical and logical
Front Office Manager
- Descompagnons Trabalho Temporário Lda
- Porto
- March 18
Ensuring Exceptional Customer Service Provides above and beyond services for customer satisfaction and ... Managing Projects and Policies Implements the customer recognition/service program, communicating and ... employees understand customer service expectations and parameters; Emphasizes guest satisfaction during ... service; Observes service behaviors of employees and provides feedback to individuals; Interacts with ... Guest Services and Front Desk Goals Manages day operations, ensuring quality, standards and meeting customer
Service Execution Analyst (6-months contract)
- Grupo Nortempo Portugal
- Porto
- March 30
Customer focus
Manages complexity
Decision quality
Resourcefulness
Drive results
Cross-Functional Collaboration ... Follow service execution procedures in line with SBM standards. ... , to confirm information (service delivery, dates, scope, etc.). ... Nortempo Porto is currently looking for a Service Execution Analyst (m/f) for a client in the area of ... Enforce the usage of Bulletin of Measurement (BM) forms are used by service providers.