2327 customer service English-speaking jobs in Lisbon District

You have:ITIL V3/4 foundation knowledge; ITIL Intermediate - Service Operations knowledge;Hands-on Service ... restoration/fix as soon as possible, while driving improvement in service availability.  ... handle change & incident management effectively by coordinating with global support teams to ensure service ... Eurofins endeavours to develop all of our software applications in-house to service and support our numerous ... technologies associated with the process; Coordinate interfaces between incident management and other service

Resolve product or service problems by clarifying the customer's complaints. ... If you're looking to grow and be inspired, as a Customer Service Representative in Lisbon, Portugal ... What you will do in this role As a Customer Service Representative, you will: Assist clients via inbound ... Go beyond the customer's service expectations so they will remember and share their great experience ... Listen to the customer's unique situation and acknowledge their needs.

Management and Customer Success Tech. ... Be the voice of the customer back into our organization. ... Take ultimate ownership for Customer Health and Onboarding turnaround time. ... Lisbon Customer Success – Onboarding / Permanent - Full-Time / On-Site WHO IS AGICAP ... Manage both operational Finance employees and the Head of Finance/CFO/CEO on the customer side.

Managing customer relationships and ensuring overall customer health through regular reviews. ... Handling customer enablement duties such as training, access requests, and ongoing customer needs. ... Managing service level assessments, reporting, and analysis. ... Our client is seeking an experienced Swedish-speaking Service Manager to join their team! ... Your Role As the Service Manager, you'll be the primary interface managing contract compliance and

Call center, BPO or customer service experience of up to 6 months. ... The scope is mainly commercial computing and printing service parts. ... These exceptional customer experiences start with you. ... We aim to reflect the communities we serve, by not only delivering amazing service and technology, but ... Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered

to different types of charactersStrong knowledge of computer operation and standard office software (Service ... support experience or experience as a Client Service RepresentativeGood awareness of any potential compliance ... all timesIdentify and assess Airbus travelers needs to achieve satisfaction and maintain professional customer ... interactionsMeet personal/Customer Care Team targets and call handling quotasFollow communication procedures ... solutions and alternatives within the time limits; follow up to ensure resolution and keep records of customer

support our worldwide Salesforce initiatives that are aiming at delivering a tailored solution to our Customer ...   ·       Salesforce certifications (Salesforce Developer 1 and 2, Service Cloud Consultant, Salesforce ... You have a good knowledge of Service Cloud solutions and have always in mind to deliver scalable and ... Our template is based on state-of-the-art solutions leveraging mainly Salesforce Service Cloud and Vonage

Job DescriptionResponsibilitiesOwns a portfolio and all operational 24/7 Service Management activities ... focus, are the Critical applications to ensure they are managed effectively by providing best-in-class Service ... Partners / Product Owner community to be seen as a critical partner and point of escalation for all service

beneficialITIL v3 Foundation CertifiedMINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:Able to anticipate customer ... Level Agreements, providing definitions and costing, service reviews, and reporting of service performance ... What you will be doingPosition SummaryUnder direction of the VP of IT Services the Service Owner will ... The SO works closely with Relationship Managers, Enterprise Architects and Service Delivery Managers ... to define new and enhance existing services and products and acts as a bridge between service management

energy, persistence, and capability to passion people around you.Analytical thinking to understand customer ... detail, reviewing and carefully editing proposals to ensure accuracy, consistency and compliance with customer ... These service activities are typically based on Long Term Service contracts including the scheduled maintenance ... Maintenance Service Contracts Project Manager About the Role Location Portugal Lisboa Amadora Remote ... Organization Gas Services Business Unit Service Europe & Africa Full / Part time Full-time Experience

policies Printer support Good knowledge of MS Office tools installation & troubleshooting Excellent customer ... Strong analytical and problem-solving capabilities Well-organized and extremely detail-oriented Strong customer ... service and people skills Field experience supporting a variety of technologies and services Advanced ... the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service ... service ethic and great communication skills, both oral and written Passionate about delivering quality

the chaotic world of customer service. ... Zendesk software was built to bring a sense of calm to the chaotic world of customer service. ... About Zendesk - Champions of Customer Service Zendesk software was built to bring a sense of calm to ... Your success will be viewed by bookings and overall customer adoption. ... We advocate for digital first customer experiences—and we stick with it in our workplace.

MEF 2.0 and 3.0 understanding and support ·       BGP experience at an ISP level both Corporate and Customer ... . ·       This individual should have practical knowledge of managed services for customer network implementations ... and MPLS, working knowledge of IS-IS ·       Prior extensive experience surrounding Ethernet and IP Service ... , BU, service delivery and operations to drive on-going evolution and support of the current platform ... Delivery and Service Assurance support ·       Tail-F, Yang, XML, JSON, Java, Perl, Python UNIX Scripting

IT Network Architect (m/f/d) Service Competence description The service to be provided is focused on ... designing, implementation, and operations of Networks, according with the customer needs and his IT infrastructure ... consultants with a skillset and experience covering: • Proven skills and experience to keep track of customer ... To achieve this, our  client expects the following competences to be available at the service provider ... Ansible) Consultants to be assigned to the service by provider should have analytical skills, willingness

Resolve product or service problems by clarifying the customer's complaints. ... If you're looking to grow and be inspired, as a Customer Service Representative in Portugal (remote ... What you will do in this role As a Customer Service Representative, you will: Answer and handle cases ... Have previous experience in Customer Service Have a taste for new technologies If you feel you don' ... client expectations related to operational excellence: high targets regarding quality, efficiency & customer

Key Qualities: You are a team player with excellent interpersonal skills, a great listener, and customer-service ... Client Satisfaction: Actively contribute to policyholder satisfaction by ensuring high-quality service ... Customer Support: Provide information on contract guarantees, reimbursements, and all aspects of contract ... Support: You will advise and assist clients via multiple channels (phone, email, mail) and manage their service ... registration, cancellations, contribution collection, process reimbursements, prepare quotes, and update customer

with the Customer Service, Operations, and Product teams.   ... Deep understanding of customer needs and a commitment to delivering exceptional service and user experiences ... Proficiency in customer support software and tools is an advantage. ... support services, directly contributing to customer satisfaction and operational success. ... Proven track record in enhancing customer experience and driving operational efficiency.

when needed. • Provide excellent service and ensure customer satisfaction ... and serve beverages according to established recipes and customer preferences. • Prepare and maintain ... Responsibilities: • Oversee the bar area, providing exceptional beverage service to all guests. • Prepare ... vibrant and unique gastro pub where you can showcase your bartending skills and provide outstanding service ... glasses and silverware. • Develop new cocktail recipes to enhance the menu. • Support servers with table service

Respond to customer inquiries, clarify their issues, and gather relevant information to facilitate incident ... YOUR ROLE We are looking for motivated Service Desk Analyst to integrate a project for one of our ... Investigate, diagnose, and resolve incidents within agreed-upon service level targets or as per defined ... Provide information, advice, and assistance to customers regarding standard services and service catalog

Respond to customer inquiries, clarify their issues, and gather relevant information to facilitate incident ... Investigate, diagnose, and resolve incidents within agreed-upon service level targets or as per defined ... Provide information, advice, and assistance to customers regarding standard services and service catalog ... YOUR ROLE We are looking for motivated Service Desk Analyst to integrate a project for one of our clients