2940 customer service English-speaking jobs in Lisbon District

quality Act as an escalation point for customer issues, ensuring timely resolution and high customer ... satisfaction Maintain a strong focus on service excellence and long-term retention Planning, Reporting ... meetings to review performance, service quality, and future opportunities Develop and maintain structured ... primary point of contact for your accounts, managing the full lifecycle from relationship management and service ... Maintain a strong pipeline of opportunities and deliver against revenue and growth targets Operational & Service

Monitor, analyze, and manage team KPIs and performance metrics, ensuring quality, productivity, and service ... environment and experience in a service center model is a plus Strong sense of ownership and accountability ... solution‑focused mindset, with the ability to anticipate risks and act decisively Comfortable working in a service-oriented

service delivery. ... opportunities for improvement in API Operations processes, particularly in observability automation and customer ... service to internal stakeholders. ... product direction, collaborating with the broader Secure GPT international team to deliver exceptional customer ... developers in the design, development, and delivery of new features and enhancements for the Secure GPT service

Improve customer education and self‐service during onboarding. ... Experience designing digital customer journeys using automated outreach, webinars, self‐service content ... and Self‐Service Product and Product Operations Sales and Revenue Operations Implementation and Solutions ... education teams to improve onboarding guides, webinars, learning paths, tutorials, checklists, and self‐service ... repeatable digital onboarding motions using automated communications, webinars, in‐product guidance, self‐service

Role: QA Service Manager Location: Lisbon, Hybrid Required Skills: +8 years of experience in Software ... Testing and Quality Assurance +5 years of experience leading QA teams, testing services or service management

   💻 THE ROLE We are looking for a #TechTalent to work as a Service Quality, Access and Procedures ... transformation programs; Solid experience with Key Performance Indicators Setting; Experience with Customer

and hygiene standards at all times (HACCP principles) Hospitality & front of house Deliver excellent customer ... Do the morning prep (batched juice, components) so service stays fast and low-waste. ... Operate and maintain the espresso machine and equipment; keep it clean and service-ready. ... Work collaboratively with the office manager and wider team to keep service running smoothly. ... service and connect with our staff and the downstairs renters in a friendly, professional manner.

Are you driven by reaching targets and do you have a high sense of service mindedness? ... We are dedicated to delivering an exceptional service and uncompromised quality.

market, we share our DNA with more than 200 workers and position our offer according to 3 lines of service ... : Strategy (Outsourcing, NeXel, Team as a Service, Tech Academies); R&D (Bootcamps, POC, Tech Lab); Nearshore ... Strong knowledge of Customer Journey Analytics (CJA). ... Configure and optimize customer journeys using Adobe Journey Optimizer (AJO). ... Design and implement customer segmentation, audiences, and personalization strategies.

**Customer Service & Order Management*** Support the customer order management team in ensuring products ... Over 12 months, you'll rotate through two critical functions: Lifecycle Management and Customer Service ... Service & Order Management, gaining real experience in both areas. ... Kindly do not send us spontaneous profiles.## **Location:**Ferring Service Center PortugalAt Ferring, ... We are a customer centric organization and we offer an empowering, entrepreneurial culture – and a place

, and customer communication notes. ... service skills. ... stringent international regulations and combines hands‐on technical work with strong problem‐solving and customer ... hands‐on technical capability with practical field judgement, safe working practices, and professional customer ... A proactive and dependable Service Engineer is required to support inspection, service, maintenance,

Highly customer‐focused attitude and strong communication with an emphasis on positive outcomes. ... Job Overview As Senior IT Service Owner, you will play a critical role in the successful implementation ... Demonstrable, in‐depth experience with the ServiceNow HR Service Delivery (HRSD) module. ... After the project ends, you will own and manage the IT HRSD service in all aspects, manage demands for ... Significant experience as a System Specialist, Administrator or Service Owner for the ServiceNow platform

Establish clear, well-defined monitoring standards across all service delivery teams in the enterprise ... Responsibilities For Monitoring Engineer Deliver the monitoring platform as a service (set-up, troubleshooting ... iterative cycle of feedback, implementation, and improvement between the monitoring teams and various service

Service Quality: Ensure process improvements directly support better service consistency, faster execution ... , clearer accountability and improved customer and agent experience. ... Your mission is to improve service quality, operational efficiency and consistency across teams. ... By working directly with our Lisbon-based teams, the Process Excellence Manager will help improve service ... Engagement & Lifecycle Enablement Operational Journey HMapping: Deep dive into key customer and agent

Service Quality: Ensure process improvements directly support better service consistency, faster execution ... , clearer accountability and improved customer and agent experience. ... Your mission is to improve service quality, operational efficiency and consistency across teams. ... By working directly with our Lisbon-based teams, the Process Excellence Manager will help improve service ... Engagement & Lifecycle Enablement Operational Journey Mapping: Deep dive into key customer and agent

Service Quality: Ensure process improvements directly support better service consistency, faster execution ... , clearer accountability and improved customer and agent experience. ... Your mission is to improve service quality, operational efficiency and consistency across teams. ... By working directly with our Lisbon-based teams, the Process Excellence Manager will help improve service ... Engagement & Lifecycle Enablement Operational Journey HMapping: Deep dive into key customer and agent

Service teams to ensure seamless order fulfillment and customer satisfaction Monitor order backlog, ... Our teams work at the intersection of customer service, digitalization, and operational excellence, ensuring ... global team Influence on how processes are designed and executed globally Grow your career in a modern service ... focused experience across company's global sales and customer solutions organisation. ... Business Services team and play a key role in ensuring quality and efficiency across our worldwide customer

Ensure superior customer service and product use. ... Service etc. ... Increase sales and customer satisfaction within assigned territory. ... Work Hand in hand with the Field service, Marketing, Applications, R&D, Support teams. ... qualifiedfor this position Spectrum Dynamics Medical is engaged in the development, manufacturing, sale and service

ITIL or similar service management framework experience. ... The role takes the system through to production and defines the ongoing service management model for ... Define and embed the ongoing service management model for live and non-production environments. ... infrastructure coordination, release management, configuration control, production readiness, cutover, and service ... test data management and environment refresh cycles.Experience in setting up steady‐state support and service

Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service