4778 customer service English-speaking jobs in Lisbon District

Service Delivery Run Analyst Requirements Experiencia minima de 2 años como Analista/Gestor de incidencias

Our collective goal is to ensure that Customer Success service offerings align with business objectives ... Familiarity with the constructing and/or positioning of SaaS-specific service offerings. ... We are in Business for People, empowering people in service organizations with innovative Enterprise ... Partner with Customer Experience (CSMs in particular) to represent the “voice of the customer” and shape ... Deep knowledge of Customer Success or post-sale SaaS services functions.

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Our expertise includes full-service capabilities, resourcing, and Functional Service (FSP) solutions.

Service Delivery Manager – English Speaker – Hybrid (Lisbon) Join to apply for the Service Delivery ... We are currently strengthening the team of one of our clients with the following profile: Service Delivery ... Development Referrals increase your chances of interviewing at Match Profiler by 2x Get notified about new Service

offerings: Strategy (Outsourcing, NeXel, Team as a Service, Tech Academies); R&D (Internships, POC, ... level, we have more than 200 employees with our DNA and we position ourselves in the market with 3 service

offerings: Strategy (Outsourcing, NeXel, Team as a Service, Tech Academies); R&D (Internships, POC, ... level, we have more than 200 employees with our DNA and we position ourselves in the market with 3 service

Bosch Service Solutions in Lisbon hosts Bosch's first international shared HR service. ... Full-time Legal Entity: Bosch Service Solutions S.A. ... Personality: Strong intercultural competencies, be a fast-learner, deal with uncertainty, have a customer ... systems; Run the support (analyze, solve, coordinate with other support teams) in an efficient and customer ... With over 160 specialized employees, HR Service Europe operates in the areas of IT tool development dedicated

offerings: Strategy (Outsourcing, NeXel, Team as a Service, Tech Academies); Nearshore. ... level, we have more than 200 employees with our DNA and we position ourselves in the market with 3 service

offerings: Strategy (Outsourcing, NeXel, Team as a Service, Tech Academies); R&D (Internships, POC, ... level, we have more than 200 employees with our DNA and we position ourselves in the market with 3 service

Commitment to providing exceptional customer service, ensuring efficient issue resolution and customer ... Communicate in a professional manner (both within and outside immediate team), showcasing customer service ... service. ... , documenting new technical solutions for cross‑team learning and efficiency.Ensure compliance with Service ... Analyze and resolve a variety of software‑related issues, ensuring solutions align with customer needs

  • Drive overall Customer Satisfaction metrics ensuring service quality through case journey, providing ...   • Drive adherence to service levels across channels and achieve Best in Class productivity, impact ... From the beginning, you will take an active role in continuously seeking for initiatives to enhance service ... We are looking for fluent English speakers with a good English level, to work in customer support positions ... Your responsibilities include managing and resolving product troubleshooting and provide customer support

overall customer service. ... You will focus on analyzing customer feedback, enhancing service processes, and ensuring seamless customer ... retention and growth by acting as the point of contact for customer service-related concerns. ... You have hands-on experience in a B2B environment, ideally in Call Centres or Customer Service. ... long-term relationships with our customers through reliable, well-informed support, and empathetic service

the highest customer service standards at all times. ... This role offers a chance to work with a world-renowned tech company, providing top-tier service and ... Proactively utilize strong problem-solving skills to deliver customer-focused solutions. ... We are seeking passionate and dedicated professionals to join our international team within the customer ... Working in a back-office environment with customer satisfaction in mind Excellent written and verbal

service and confident communication skills, customising your interaction to the individual customer ... and/or operational level agreements with strong customer service, interpersonal and active listening ... service to the customer whilst demonstrating excellent levels of technical skill to resolve issues accurately ... help customers get set up and operational Empowering customers by promoting Knowledge base and self service ... for groups or individuals Organize and schedule remote Hoist upgrades and maintenance minimizing the service

Ensures customer Service Level Agreement (SLA) compliance and KPI quality performance level and manages ... Handling Specialist, you will be responsible for providing advanced technical product support within Care Service ... Group Join Mobile Networks (MN) and help us become the trusted partner of choice for Communications Service ... and builds customer relationships on a day-to-day basis. ... You will be the primary technical point of contact for customer support requests.

their data quality and interaction with the service to increase performance to increase approval rates ... An ideal candidate must have strong organization and technical skills to learn the account updater service ... directly internal and external customer stakeholders to recommend actions for ABU customers to improve ... Knowledge / Experience Run monthly standard reporting and custom reporting Provide customer insights ... impacting production challenges are quickly resolved, and provide internal and external customer support

Genpact is committed to creating a dynamic work environment that values respect and integrity, customer ... based on the framework. • Ensure that our clients receive the highest level of sales and operational customer ... Prompt identification by investigating deviations and resolution of Service delivery issues including ... In this role, you will be responsible for Service delivery, People development, Client focused problem ... service • Liaise with cross-functional teams on structuring and executing operational and strategic

also have the ability to work independently and take decisions where necessary You have a passion for customer ... with Siemens service design criteria and service offering guidelines Coordinate the cooperation and ... buy-in of stakeholders like value center heads, service owners and service managers, to ensure data ... service You may have experience with IT outsourcing, IT contracting, service level and KPI definition ... Portfolio Supervise the lifecycle of IT services and service offerings Ensure portfolio compliance

Attain proficiency in customer support workflows and Zendesk’s business applications and service offerings ... plans, ultimately ensuring exceptional service delivery. ... Contribute to best practice initiatives through the development of service offerings, methodologies, ... understand their business objectives and establish success criteria for engagements, designing high-value service ... Manage multiple high-stakes projects and customer relationships simultaneously.