1942 customer service English-speaking jobs in Lisbon District

Level, We Have Over 200 Employees Who Share Our DNA, And We Position Ourselves In The Market With 3 Service ... OfferingsStrategy (Outsourcing, Team as a Service, Tech Academies)R&D (Estágios, POC, Laboratório Tecnológico

• Empowers employees to provide excellent customer service. ... Ensuring Exceptional Customer Service • Provides and supports service behaviors that are above and beyond ... • Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive ... for customer satisfaction and retention ... • Interacts with guests to obtain feedback on product quality and service levels.

carrier onboarding, new regulatory requirements implementation), Product & Engineering (in‐product self‐service ... regular basisProject manage ad hoc KYC/compliance requests, in close collaboration with Legal, ensuring service ... Aircall is a unicorn AI-powered customer communications platform used by 22,000+ companies worldwide ... We're redefining what a customer communications platform can be—by combining voice, SMS, WhatsApp, and ... This team is obsessed with offering world‐class support for number‐related customer requests, such as

About us: Touch, a Conetic Group company, is a disruptive Content Service Provider focused on delivering ... We're an agile, young-minded, and service-oriented company, always at the forefront of industry innovation ... Specialist will play a key role in supporting the execution of our commercial strategy across Touch (Content Service

and internal reporting requirements; Assisting the Service Delivery Manager and Project Manager in the ... reporting of specific project and Teleport KPIs, directly liaising with the Project Manager(s) to fulfill customer

availability, driving service reliability and rapid response to customer tickets.We thrive on a culture ... and environmental responsibility.At Nscale, our Operations team plays a critical role in maintaining service ... DoingMonitor and maintain critical systems like power, cooling, and network connectivity.Handle escalated customer ... to critical incidents during out of business hours, and be on‐call as required.Ability to adapt to customer-driven

• Empowers employees to provide excellent customer service. ... Ensuring Exceptional Customer Service • Responds to and handles guest problems and complaints. ... • Strives to improve service performance. ... • Observes service behaviors of employees and provides feedback to individuals. ... • Supervises staffing levels to ensure that guest service, operational needs, and financial objectives

worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. ... Overview Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies ... We're redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless ... Aircall's mission is to ensure that every conversation - whether with a customer, prospect, or partner ... , cross-functional product initiatives , and monitored their impact on reliability, performance, or customer

transparency and predictability.Lead vendor management activities, ensuring alignment with project goals and service ... distributed customer projects on time, within scope, budget, and quality targets while managing risks ... Job Description Customer Project Management focuses on planning and delivering cross-functional, geographically ... opportunity identification.Monitor project financial performance, contractual adherence, and overall customer ... hands‐on expertise in implementing CORE, IP, and RAN (4G & 5G) from an end‐to‐end perspective.Exceptional customer

Handle and resolve end to end product troubleshooting and customer support for our client advertising ... Operations & Eng groups to resolve all types of generic, technical or product queries Drive overall Customer ... , impact resolution times for end customer Partner with inhouse technical specialists to educate advertisers ... Satisfaction metrics ensuring service quality through case journey, providing regular updates across ... And be an active part in ensuring client guidelines, promoting, and actively participating in the service

leadership.Act as a key liaison between customers, dealers, and internal stakeholders to ensure consistent service ... , issue resolution, and customer satisfaction.Maintain accurate account information, activity updates ... partners closely with Global Alliance Managers and regional teams to deliver consistent, high-quality customer ... familiarity with PowerBI and sales enablement tools is a plus.Fluent in English (written and spoken).Customer-centric

Financial Services (preferably in a Shared Service environment).Strong MS Office skills, particularly ... You can look forward to these exciting tasks:Manage a portfolio of customer accounts and perform daily ... invoice disputes and support clean account reconciliation.Ensure accurate posting and reconciliation of customer ... Finance, or a related field.3–5 years of previous experience in Collections, Accounts Receivable, O2C, or Customer

Workers And Position Our Offer According To 3 Lines Of Service.Strategy: Outsourcing, NeXel, Team as a Service

Service, Customer Success & Admin Teams.We are therefore looking for someone who enjoys selling in a ... Success Managers to make sure that our customers remain happy;Voicing customer concerns towards each ... rely on us to solve for increase complexity in digital lead generation: our success depends on our customer ... Sales department is at the heart of the company and therefore closely involved with our Marketing, Customer ... existing clients to expand into new markets/categories;Work together with the Sales Assistants Team and Customer

and sessions with clientsCompile research findingsDocument the project and its deliverablesEnvision service ... primary and secondary researchMap user / stakeholders journeys and blueprintsAssess opportunities for service ... market analysis)Workshop facilitationService visualisation (journeys and blueprints)Understanding of service ... forwardBuild product level requirements for the envisioned digital experienceRequirementsUser‐centred service

experience improvements Contribute to customer experience strategies and initiatives that elevate service ... The RoleAs a Customer Support Specialist, you will act as the voice of Air Apps for our global customer ... This role sits at the intersection of customer experience, product feedback, and operational excellence ... This role also involves monitoring customer satisfaction, analyzing trends, and helping shape strategies ... and product issues with clear documentation and actionable insights Generate and manage reports on customer

reports and Operational Efficiency Reports), ensure that customer, operational and capacity requirements ... to take initiative and ownership with focus on continuous improvementDemonstrated ability to foster customer ... This position is responsible for building and maintaining client relationships, meeting service level ... implement any corrective actions needed to meet operational performanceAnalyze and maintain all Client Service ... service disposition and sense of professionalism for self and teamWillingness to work a flexible scheduleCareer

service inquiries, and resolving technical issues.Sales Development:Actively engage in identifying new ... Your primary objective will be to resolve customer issues and enhance satisfaction through comprehensive ... Support:Provide frontline assistance to advertisers and agencies by addressing post-sales requests, customer ... Intensive Training Program:Participate in a rigorous 12-day training course covering product expertise, customer ... recommendations.Collaboration:Partner with a team of experienced account managers to qualify business leads and increase customer

At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. ... enhance your employee experienceAdditional Information About us:We are a globally leading mobility service

training, coaching, evaluating and hiringLead and coach the team towards achieving exceptional guest service ... service environmentCapable of producing a consistent product in a timely mannerStrong training and communication ... serviceProficient in general computer knowledgeA true desire to exceed guest expectations in a fast‐paced customer ... communication, organization and relationship skillsExperience with training, basic financial management and customer