1000 customer service English-speaking jobs in Porto District

Monitor daily the international mobility / relocation requests and related areas service delivery, vendor ... Ability to lead by example and prioritize team’s workload to provide excellent customer experience, having ... the global functional team on a proactive basis as well as cross-functional stakeholders and monitor customer

and refine service experiences; Stay updated with emerging trends, tools, and techniques in service ... Ocean Infinity is seeking a motivated and innovative UX Researcher, with a specialisation in Service ... This role is crucial in shaping and optimising the end-to-end service experience for users, ensuring ... , UX and Product Designers, and Developers, to ensure service solutions are intuitive, efficient, and ... The Service Designer will work collaboratively to design and implement new services and improve existing

Be actively involved in the preparation, conception, realization, and Go-Live of customer implementation ... on functional topics Manage customer expectations and avoid escalations What you bring At least 4 years ... a project or opportunity, estimating efforts and project timelines Act as a trusted adviser to the customer ... and Integrated Business Planning (IBP) TASKS may involve: Requirements validation with business and customer ... ability to plan, run, and explore workshops and meetings with internal and external customers Transfer customer

Perform data maintenance in a customer-specific Access database solution. ... Act as an expert in your area of responsibility towards internal stakeholders and customer counterparts ... At least 3 years of experience in sales, purchasing or other positions involving close customer contact ... Together, we drive innovation and customer success, while caring for our people and empowering them to ... Demand Creation and Revenue Fulfilment in coordination with Account management for a major automotive customer

relationships, and manage customer inquiries in cooperation with internal departments. ... REQUIREMENTS Degree in Languages, Business Relations, Tourism, or similar; Experience in customer management ... team accountable for supporting our customers and guaranteeing the sales flow, where our main goal is customer ... for daily communication with our customers to support their purchases and requests, develop long-term customer

Responds quickly and effectively to new customer ideas and requests. ... Partner with sales teams to understand customer and partner requirements, ensuring product-market fit ... Focus: Actively seeks to understand customer feedback and needs and uses this in decision making and ... Leading the enhancement of existing protection insurance products to optimize customer value and business ... device and consumer electronics protection insurance products and services, that cater to evolving customer

Problem-Solving: Analytical mindset with the ability to solve complex customer challenges. ... Development Understand customer and sales/marketing requirements and translate those into products ... Technical expertise is key to ensure that products meet customer requirements and can be manufactured ... Support our European Sales organization in various ways (fi arrange customer meeting together with sales ... Project management is key to meet customer expectation in terms of specifications, timing, quality and

Being creative, a problem-solver, and an advocate for the customer. ... Analyzing metrics to understand customer behavior and product performance. ... Key responsibilities include: Gathering and understanding customer feedback with empathy, being able ... Working with the Product Marketing team on GTM strategies, feature adoption and customer engagement. ... Working closely with our Design, Customer Success, and Engineering teams, you will continuously iterate

Act as an expert in your area of responsibility towards internal stakeholders and customer counterparts ... Together, we drive innovation and customer success, while caring for our people and empowering them to ... At least 3 years of experience in sales, purchasing, or other positions involving close customer contact ... Demand Creation and Revenue Fulfilment in coordination with Account management for a major automotive customer ... selected locations and clarification of overdue payments, creation of debit & credit notes, processing of customer

efforts to improve customer engagement and retention. ... Analyse CRM data to provide actionable insights on customer lifecycle, loyalty, and retention. ... Utilise advanced analytical techniques to predict customer behaviours and identify opportunities for ... Manage the integration of new data sources into the CRM system to ensure a holistic view of the customer ... You will be instrumental in analysing customer behaviours, segmenting audiences, and optimising our marketing

on functional topics. - Manage customer expectations and avoid any escalations. ... SAP S/4HANA delivers massive simplifications (Customer adoption, data model, user experience, decision ... TASKS may involve: - Requirements validation with business and Customer IT. - Functional specifications ... project or opportunity, estimating efforts and project timelines. - Act as a trusted adviser to the Customer ... tests, User Acceptance Tests and other test cycles. - Issue handling / ticket resolution. - Regular Customer

assess the impact on the fleet Coordinate with all affected stakeholders, including module owners, service ... effects Manage the development of improvement solutions and test specifications Prepare inputs for customer

Preferably experienced in field service, especially in commissioning, instrumentation and control technology ... the industrial sector and the transition to sustainable processes, building on a strong industrial customer

service. ... highly skilled professionals who are passionate about delivering innovative solutions and exceptional customer

service. ... highly skilled professionals who are passionate about delivering innovative solutions and exceptional customer

Supply Chain, Operations, Customer Service, Research and Development, Marketing and Sales).

Drive automation and self-service initiatives to streamline partner onboarding. ... Support sales and customer success teams by providing technical insights on API capabilities.

Strive continuously for customer satisfaction. Aim to deliver very high-quality results. ... Liaising with Production Support Applications to implement monitoring and facilitate service supervision

Developing Service Request process flow with respective to User requirements by utilizing Service Catalog ... Develop Service Portal according the user requirements for custom application utilizing ServiceNow Platform ... ServiceNow Developer ITSM, CMDB, HRSD, Performance Analytics, App-Engine for Scoped Applications, ITBM, Service

Clarify technical requirements with customer when needed. ... Knowledge in customs management Customer oriented and stress Management. ... Communicate proactively to customer Support operations being the first escalation level. ... Send detailed quotation to customer Provide clear instructions to operations Report to procurement team ... Manage and resolve major operational issues which require technical expertise, closely communicate to customer