877 customer service English-speaking jobs in Porto District

, we have grown and expanded, always staying true to our core values of excellence, innovation, and customer ... environment;* Scrum Product Owner certification will be a plus;* Good communication and teamwork skills;* Customer

Role Reliable, high-performance and customer-oriented solutions are the pioneers of our first-class

With simple end-to-end offering of products and digital services, seamless customer engagement and a ... Knowledge of ITIL service methodology and Agile frameworks Strong written and verbal communication skills

European Service Center - Cardif Support, European Platform of Services with a diversity of processes ... stressful situations; Strive to improve the quality of his/her responsibility; Strive continuously for customer

Create, in partnership with Sales Teams and HR, training and development plans for Customer Service and

of - level Incident and Problem Management Reports; • Enablement of application responsible(s) for - service ... OKR and Backlog planning for Operations team; • Maintenance of our configuration items and setup of service

Revamped onboarding experience Rooted in customer research, we redesigned our onboarding flow to better ... From positioning to lifecycle campaigns, our teamwork is driving stronger adoption and customer engagement ... lifecycle comms from onboarding flows and transactional emails to upsells and win-backs, across a diverse customer ... optimization Work closely with product, marketing, and support teams to ensure messaging is aligned and the customer ... decisions, using tools like Google Analytics (GA4), Looker, and PostHog You have a solid understanding of customer

The role covers system and platform administration, service delivery, and operational reliability across ... requests and escalated incidents through the Service Desk Perform user access management, rights enforcement ... clusters (on-premises) and infrastructure in Azure and AWS Design and deliver capacity services, manage service

Manage external IT service providers. ... Drive ITIL-based service management processes, including incident and change management. ... What you’ll bring Minimum 5 years’ experience in an IT Manager or Team Lead role within a commercial, service-oriented

Service Desk. ... Provide 1st and 2nd line support, managing service requests and incidents through the IT Helpdesk and ... ideal candidate will bring a broad technical foundation, proactive problem-solving capabilities, and a service-oriented

Responsibilities Lead the entire sales cycle Achieve monthly sales objectives Qualify customer needs ... Key Focus Areas Customer Relationship Personal Evolution Autonomy Administrative Work Technical Expertise

Drive user research and customer discovery (either directly or by managing it). ... Currently, we are looking for an extraordinary, customer-obsessed Principal Product Manager in a company ... Demonstrated passion for creating exceptional user experiences, with a strong customer-first mindset. ... Customer obsession - You will be speaking with customers regularly, you should feel excited about learning

chat ️ Follow clear guidelines (SOPs) to solve issues or escalate when needed ️ Stay on track with service ... skills Experience handling chats & support tickets Bonus if you've worked in a contact center or service

partners while strengthening our colleagues' self-service capabilities Shape culture: Create and ... ; data with a comprehensive security strategy Build partnerships: Coordinate collaboration with IT service

Use metrics to generate insights and create hypotheses to drive business and customer impact. ... You will be pivotal in delivering high-impact, user-focused solutions that align with both customer and ... Your Qualifications: Customer focus with a passion for internal users and collaboration to enhance the

Recognition as a professional and as a person Professionals leading customer projects are recognized ... YOU CAN EXPECT FROM US Opportunity to lead major projects Lead projects for an international Axians customer

Responsibilities Lead the entire sales cycle Achieve monthly sales objectives Qualify customer needs ... Key Focus Areas Customer Relationship Personal Evolution Autonomy Administrative Work Technical Expertise

The group is now preparing for the implementation of a new Regional Shared Service Centre. ... Planning Specialist Staff Business Process Consultant Specialist (f/m/div) Process Specialist (m/f/x) IT Service ... accounting and finance, with a strong focus on finance projects, process design and optimization in a Shared service

processing inquiries on administrative HR topics and transactions within the remit of the HR Shared Service ... HR interfaces (HR Regions/Countries and HR CoEs) as part of the Tiering Model to ensure seamless HR service

This role sits at the intersection of Sales, Marketing, Customer Success, and Product, and is responsible ... Enhance GTM Alignment & Operational Excellence Work closely with Sales, Marketing, and Customer Success ... Lead cross-functional projects focused on improving customer acquisition, retention, and expansion outcomes ... & Performance Insights Own pipeline, bookings, and revenue forecasting processes across sales and customer