1704 customer service English-speaking jobs in Porto District

Previous experience in account management or customer service, ideally in a B2B environment. ... Your New Role As a Customer Account Executive , you will: Manage and develop B2B accounts, ensuring ... looking for a results-driven professional who can build strong relationships and deliver an exceptional customer

Supporting countries with migration process, services & tooling related questions – Coordinating "CT O2P Service ... Responsibilities Coordinating and supporting FS and EN customer data releases & batches assessments ... We are looking for an ACE EU CT Customer Migration Coordinator for a temporary (18 to 24 months), full-time ... Cross coordinate and align migration workload and resource need with ER & EG customer migration activities ... and monitoring progress of migration activities and continuously enhancing; migration services and customer

Identify and upscale content that violates terms of service, copyright laws, or poses potential risks ... Our client, is a leading company that represents a variety of markets and have specialists within the customer

Service or Banking / Financial Services / Insurance (BFSI) in Ireland At least 1 year of professional ... : Lisbon, Portugal Contract: Full-time Start Date: 16 October 2025 We are hiring Operations Customer ... Your Responsibilities Handle customer queries via phone, chat, and email with empathy and efficiency ... experience Mandatory Requirements C1/C2 English Minimum 12 months of experience in Customer ... all interactions accurately in CRM systems Share feedback to improve training, processes, and customer

service performance to ensure client needs and company financial performance are met  Partner with support ... develop new models to support staffing and volume changes  Lead reviews of Call Centre efficiency and customer ... service disposition and sense of professionalism for self and team Solid understanding of the organization ... to take initiative and ownership with focus on continuous improvement Demonstrated ability to foster customer

Implementing one service framework, performance measurements and GBS customer board. ... accounting processes Experience in data management Ideally multiple years of experiences in shared service ... organization Strong understanding & knowledge of regional and global market landscape and the respective customer

products Excellent communication and customer service skills in dealing with internal and external ... service skills Stakeholder management experience Proficiency in Excel (mandatory) and other MS Office ... preferred, and previous experience in accounting or finance is a strong plus Able to demonstrate excellent customer

) IT Service Management in our Corporate IT Hub Portugal, Lda. in Porto. ... Process Specialist (m/f/x) IT Service Management (Porto) Join DACHSER as a Process Specialist (m/f/x ... units in the Enterprise Service Management environment Ensuring optimal support of ITSM processes by ... improvement of ITSM process and service quality using KPIs Supporting and advising consulting our business ... Tasks: Active further development of the company‑wide IT service management system based on ITIL Continuous

Process Specialist (m/f/x) IT Service Management (Porto) Job ID: 2465 | Work Model: Full-Time | Contract ... units in the Enterprise Service Management environment Ensuring optimal support of ITSM processes by ... improvement of ITSM process and service quality using KPIs Supporting and advising consulting our business ... Tasks Active further development of the company‑wide IT service management system based on ITIL Continuous ... , business informatics or computer science, alternatively a comparable education with experience in service

Seniority level Mid-Senior level Employment type Full-time Job function Customer Service, Supply Chain ... Clarify technical requirements with customer when needed. ... Knowledge in customs management Customer oriented and stress Management. ... Communicate proactively to customer Support operations being the first escalation level. ... Send detailed quotation to customer Provide clear instructions to operations Report to procurement team

SDM role at Planet About Us: Planet is a leading technology company transforming payments by putting customer ... The successful candidate will be responsible for leading and maintaining service continuity, minimising ... Monitor and report on incident KPIs, including MTTR (Mean Time to Resolve), SLA compliance, and service ... You will act as the bridge between technical teams, executive stakeholders, and service management functions ... ITSM tools (e.g., ServiceNow), and facilitate Post-Incident Reviews (PIRs) to drive remediation and service

The Customer Support Specialist will also analyze customer feedback and assist in improving processes ... Qualifications Proficiency in Customer Support and ensuring Customer Satisfaction Strong Interpersonal ... Role Description This is a remote Customer Support Specialist role. ... customers with inquiries, resolving issues, providing technical support, and ensuring high levels of customer ... Ability to provide Technical Support and address technical inquiries Analytical Skills to evaluate customer

service; Fluent in English (spoken and written); Empathy towards helping customers and ability to ... Job Description We are looking for a Customer Success Engineer to support clients using our TV and Cast ... manage the customer expectations; Creative, resourceful, detail-oriented and highly organized; Excited ... Informatics, Electronics, or equivalent working experience; Knowledge of TV technologies; Experience with customer

OBJECTIVES: The Vice-President of Customer Success (VP CS) sets the strategic direction for the customer ... > Ownership of Customer Success Programs, such as Customer Advisory Boards and industry-specific user ... Our client empowers you with the best omnichannel customer experience. ... > Lead and mentor senior leaders within the customer success organization. ... > Drive continuous improvement efforts across the customer success function.

This will significantly increase your chances of success We are looking for a skilled Customer IAM Integration

Key Responsibilities Handle inbound calls and customer inquiries Provide professional guidance ... Portugal) Monday to Friday: 08:00/17:00 This position is ideal for individuals who enjoy customer ... appropriate, offer package upgrades or alternative options Deliver pre-booking and post-booking customer

As a Customer Financial Services Supervisor, you will be a member of the European Ship-To-Collect Team ... We have an exciting opportunity for you to join our team as a Customer Financial Services Supervisor ... FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers ... Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every ... The essential element in making the People-Service-Profit philosophy such a positive force for the company

Support Professional, Customer Service Engineer or similar technical support role Strong understanding ... Your primary responsibility will be to guarantee customer satisfaction by providing exceptional support ... , implementing products according to customer needs, resolving technical issues, and addressing inquiries ... You will collaborate closely with the Product Development team to ensure customer feedback informs product ... member plays a vital role in driving our success Job Description What we are looking for As a Customer

About the Team: The IT KYC Team is responsible for support/maintain tool of the team KYC Know Your Customer

Bags of enthusiasm A customer service-oriented background, ie previous experience working in a bar, ... Enjoy dealing with the public and have the ability to provide excellent customer service with a '