2534 customer service English-speaking jobs in Lisbon District

Joining Oney means embarking on a great adventure in the service of the power of choice. ... Leading IT Infrastructures, Service Desk & Workplace, and Application Support teams, developing their ... Promoting continuous improvement in the quality of the company's service, with a focus on automating ... Desk Software (ServiceNow, Jira Service Management, Zendesk); Virtualization and Cloud platforms (VMware ... Service Desk & Workplace: Ensuring the support and resolution of technical problems for employees, guaranteeing

Customer Focus: Act as the voice of the customer within the company, ensuring that customer needs and ... Experience with market analysis, customer insights, and competitive intelligence. ... Product Discovery: Lead product discovery efforts to identify customer problems and opportunities, using ... Customer-centric, innovative, and adaptable mindset, with a passion for creating products that make a ... Planning: Develop and maintain a product roadmap that prioritizes features and improvements based on customer

HR Service Delivery & Process Optimization Partner with HR Service Centers and business leaders to align ... an Associate Director of HR Content & Channels to lead our HR Services knowledge strategy and self-service ... Ensure HR support content and self-service tools are localized, culturally relevant, and accessible to ... Leverage analytics to track and improve HR self-service adoption, response times, and user satisfaction ... Develop and manage a Tier 0 support strategy, optimizing self-service knowledge for employees and managers

HR Service Delivery & Process OptimizationPartner with HR Service Centers and business leaders to align ... an Associate Director of HR Content & Channels to lead our HR Services knowledge strategy and self-service ... Ensure HR support content and self-service tools are localized, culturally relevant, and accessible to ... Leverage analytics to track and improve HR self-service adoption, response times, and user satisfaction ... Develop and manage a Tier 0 support strategy, optimizing self-service knowledge for employees and managers

HR Service Delivery & Process Optimization Partner with HR Service Centers and business leaders to align ... an Associate Director of HR Content & Channels to lead our HR Services knowledge strategy and self-service ... Ensure HR support content and self-service tools are localized, culturally relevant, and accessible to ... Leverage analytics to track and improve HR self-service adoption, response times, and user satisfaction ... Develop and manage a Tier 0 support strategy, optimizing self-service knowledge for employees and managers

Service Bus (ESB) implementations. ... Central to this effort is the indispensable regional web-based Customer Relationship Management application ... We follow Service-Oriented Architecture (SOA) integration patterns, with expertise in REST and Enterprise ... Understanding of web service patterns (REST) and ESB patterns (queues), along with the knowledge of how ... Development (TDD) and Behavior-Driven Development (BDD), while harnessing the power of Platform as a Service

Customer Satisfaction & Quality Analyst We are looking for a new team member with good English skills ... satisfaction survey plans with vendor Monitor results of Customer satisfaction surveys and facilitate ... Participate in regularly scheduled process and Customer Satisfaction review meetings with the vendors ... Act as the central point of contact with the vendor on the process to measure customer satisfaction for ... satisfaction to benchmark levels Work with Vendor to identify customer satisfaction improvement opportunities

team of 120+ people (and growing) hyper-focused on delivering a world-class platform and unparalleled service ... remittances, bank statements, and approved write-offs Identify unapplied cash amounts and post them to customer

What you'll bring 0-1 years of experience in sales, customer service, or a related field.

reading, and writing (mandatory) Ability to work in a self-organized team Strong orientation to the customer ... development principles Advanced skills in integration and REST APIs Using REST APIs and handling different service

relationships based on trust, through clear and objective communication; Motivation to deal with the customer ... pack, and deliver orders directly to our customers in-store, or prepare shipping through the transport service

service. ... highly skilled professionals who are passionate about delivering innovative solutions and exceptional customer

Superior customer service attitude. ... This role will focus on Marketing and Brand Strategy driving customer-led growth through Marketing Excellence

PowerBI Training: Build a Salesforce and PowerBI training academy, including training videos and self-service ... smooth business operations and improve data-driven decision-making across Sales, GTM, Marketing, and Customer ... Key Responsibilities: Collaboration: Partner with business stakeholders in Sales, GTM, Marketing, and Customer

In this role, you’ll drive impactful strategies that empower teams across Sales, Customer Success, and ... This role focuses on crafting strategic solutions based on data and customer insights, enabling teams ... , and fine-tune messaging strategies Keep intact a consistent customer experience across all channels ... value Collaborate with sales and product stakeholders to ensure pricing reflects customer needs and ... needs Analyse customer insights and adoption metrics to refine sales angles, drive pricing optimisation

At least one year experience working in an administrative or customer service position. ... able to work with other teams and staff members effectively to reach a viable solution and goal Strong service

Strong customer service orientation and stakeholder management skills. ... Location: Ferring Service Center Portugal #J-18808-Ljbffr

SUMMARY Service Industries Practice within SAP Adoption Service Centre helps our customers in their journey ... looking for an experienced Consultant with deep and proven experience in delivering successful E2E Customer

Proactive mindset, with the ability to anticipate customer needs and take preventative actions. ... recognized as a strategic partner by leading firms across various vertical industries, including network service ... Manage relationships with external service or catalog providers, such as the COUPA support desk and Amazon

EXPECTATIONS Be actively involved in the preparation, conception, realization and Go-Live of Customer ... on functional topics Manage customer expectations and avoid any escalations WORK EXPERIENCE At least ... a project or opportunity, estimating efforts and project timelines Act as a trusted adviser to the Customer ... and Integrated Business Planning (IBP) TASKS may involve: Requirements validation with business and Customer ... blueprint workshops, meetings with internal and external Customers Demonstrate the ability to transfer Customer