2537 customer service English-speaking jobs in Lisbon District

Cross-service project plan development, including goals, business needs, service scope and requirements ... Service request ticket and sub-ticket preparation and briefing of IMS service teams according to project ... teams for all cross-service requests utilizing IMS services. ... Break-down into one-brief-requests to accommodate individual service needs. ... Cross-service brief intake, specification and enrichment with business partners and/or other IMS roles

Cross-service project plan development, including goals, business needs, service scope and requirements ... Service request ticket and sub-ticket preparation and briefing of IMS service teams according to project ... teams for all cross-service requests utilizing IMS services. ... Break-down into one-brief-requests to accommodate individual service needs. ... Cross-service brief intake, specification and enrichment with business partners and/or other IMS roles

Short visits to customer sites in Europe are very likely. ... , and Strategy) to ensure customer success today and in the future. ... At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed ... You will act as a customer advocate, working closely with other Veeva teams (Services, Product, Sales ... You will lead customer migration implementations by providing expertise with data and document content

In order to provide an insightful service, we use a vast range of technology and software that are mostly ... Focused - Listens and asks questions to understand customer needs and evaluate situation Collaborative ... opportunities Creative - Explores multiple, different, new and unfamiliar approaches as potential solutions Customer

A customer and service-oriented team is waiting for you to step up and have an impact on our transformation ... Strong customer orientation.

Customer Focused - Listens and asks questions to understand customer needs and evaluate situations. ... In order to provide an insightful service, we use a vast range of technology and software that are mostly

We’re strongly user and customer focused. ... Bonus points for service-minded approach to product management in an agency setting and familiarity with ... Co-own the product discovery phase, driving user and customer research to uncover key insights.

Collect feedback and represent the voice of the customer internally (either through direct customer engagements ... Works directly with Customers when required, through customer facing teams or regional teams. ... Use expertise, market and competitive insights and customer feedback to inform the product development ... You will need to ensure customer feedback is validated and turned into something actionable, with a view ... Where required, support frontline sales and CSC teams in preparing and carrying out customer discussions

The Service will interact with the One Workplace team. ... Depending on the size of the project(s) the service will manage 1 to 4 projects in parallel. ... The transversal project management service will coordinate deliverables provided by technical teams from ... Service with end-to-end responsibility for delivering projects contributing to the standardization target ... provider personnel with a results-oriented and self-motivated approach; Service provider personnel with

Delivery, or Service Desk departments. ... , and implement necessary improvements to enhance service quality. ... Delivery, or Service Desk departments, with a proven track record of providing technical support. ... The ideal candidate will have experience in a similar role, specifically in IT Operations, IT Service ... Technical Skills IT Service Management methodology is required (an ITIL certification is a plus).

Delivery, or Service Desk departments. ... , and implement necessary improvements to enhance service quality. ... Delivery, or Service Desk departments, with a proven track record of providing technical support. ... Technical Skills IT Service Management methodology is required (an ITIL certification is a plus). ... Incident, Problem, and Change Management: Manage incidents and service requests, identify problems, and

Strengthening customer relationships, contributing to higher customer satisfaction and retention. ... Excellent negotiation and customer relationship management skills. ... An effective negotiator with a focus on quality and customer satisfaction. ... Facilitating customer communications to ensure satisfaction and address any concerns promptly. ... Your background in negotiation, quality management, and customer relationship management complements

BCA EU business is now at an exciting turning point in their ambitions for how data can enhance their customer ... Hybrid, Lisbon Competitive salary and benefits Join one of Europe's largest B2B used vehicle service ... tracking their usage and performance, while reporting any issues to ensure continuous and reliable service

A service-oriented mindset, eager to learn how to respond to customer needs. ... A service-oriented mindset aimed at helping provide candidates with a positive experience.

company (CDS) is a wholly owned subsidiary of Hewlett Packard Enterprise (HPE), providing multi vendor service

Utilize advanced analytics and predictive modeling to forecast demand, customer preferences and provide ... Responsibilities Conduct deep-dive analysis into product performance, customer behavior and market trends ... Comprehensive knowledge of e-commerce including customer journey, shopping funnels and behavior analysis ... cross-functional projects to ensure that data insights are integrated into product development and customer ... Design, guide, execute and analyze experiments to test hypotheses related to product enhancements and customer

Provide customer-centric technical & thought leadership to Product and Delivery teams. ... Role: Define requirements for internal platform used to generate detailed, actionable, customer-centric ... Influence internal stakeholders in Product, Technology, and Delivery to drive customer-focused improvements ... Represent the customer point-of-view by managing a suite of applications that simulate Mastercard’s customers

; Reviews proposals upon customer feedback and commercial challenges. ... Information includes all historical data, customer reports, and internal profitability; Collects and ... VP of PCM, when applicable), for validation of approval; Prepares final proposal to be sent to the customer ... analyses existing contracts or past proposals for the same customer to new projects; Elaborates (simulations ... technical, raw material, and financial inputs; Collects and analyses information from previous years for customer

Utilize advanced analytics and predictive modeling to forecast demand, customer preferences and provide ... Responsibilities Conduct deep-dive analysis into product performance, customer behavior and market trends ... Comprehensive knowledge of e-commerce including customer journey, shopping funnels and behavior analysis ... cross-functional projects to ensure that data insights are integrated into product development and customer ... Design, guide, execute and analyze experiments to test hypotheses related to product enhancements and customer

, and customer success teams within the customer data intelligence cross-functional department. ... The role will primarily support our customer solutions team, as well as sales operations, customer support ... analyst to join our Lisbon team and provide strategic insights that drive business growth and enhance customer ... analysis, data analytics, or a related field, preferably within a tech company, contact center, or customer ... analyses, develop robust models, and create dashboards to support business-critical decisions and track customer