2476 customer service English-speaking jobs in Lisbon District

Context: Senior Technical Expert service - Silva Officer - supporting with ServiceNow SPM. ... Resolving incidents; Managing RITMs; Maintaining the Silva Service Catalogue; Delivering training and ... Requirements: Expertise on Senior Technical Expert service - Silva Officer (3/5 years); Expertise of ... Responsibilities: Providing global level 1 (SPM) and 2 support (mainly ITSM) for Silva products, a Service

in the AoR and defined in Service Level Agreements (SLAs), Service Support Packages (SSPs) and Operational ... Relation Management for Customer's Quarterly Reports; Investigates and proposes long term solutions ... Provides Digital Workplace Services support to the hardware, software and tools which are used by the customer ... Discusses with customers technical details for approved changes on local systems; Provides inputs to Customer ... problems; Relevant good problem solving and analytical skills; Experience working with end-user and customer-oriented

Proven track record ofat least 3 full end-to-end implementationsof ATOSS solutions in complex customer ... including modules for time management, workforce scheduling, demand forecasting, interfaces, and self-service

, no-code, or tech-enabled — to test real customer demand Lead early sales efforts — pitch, sell, and ... partnerships, or business development (a strong plus) Experience in product management, operations, or service ... opportunities Define and deliver the first version of the business (with support from our team) — whether service-led

mission is to help teams build Internal Developer Platforms (IDPs) that unlock true developer self-service ... Strong problem‑solving and coding skills: value designing solutions to customer problems and implementing ... Design and refine technical systems: own customer use cases and the systems that power them – microservices

Direct Customer Support role (or similar). ... Day-to-day operations to satisfy continuity of service, recovery, security and performance needs. ... As a 1st Line IT Call Center Agent (Freelance) you will: Resolve incidents and service requests, install ... Qualifications What would make me a fit for the role: 1+ years of experience in an IT Service Desk and

, and deliver joyful customer experiences. ... Consultative Approach: Ability to influence engineering culture by mentoring peers and partnering with service ... Partner with service owners to embed observability into their SDLC, guide best practices, perform instrumentation ... Define SLIs/SLOs that align platform health with customer experience. ... Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin

canbridge business, marketing, UX and IT , and who has strong experience working ondigital platforms and customer ... Strong background in functional analysis, requirements elicitation and documentation – Experience with customer ... a great opportunity.Key Skills– Senior profile with experience as a Functional Analyst in digital / customer-centric

Collaborate with cross-functional teams to drive innovation and customer success. ... Oversee Backup as a Service product lifecycle and ensure seamless delivery. ... Manager to lead the development and strategy of cutting-edge cloud offerings, including Backup as a Service

and Customer Success teams to understand customer's technical requirements, answer technical questions ... Your mission We are seeking mid-level Solutions Engineer to join our Technical Customer Experience team ... Success teams Scoping, managing and executing customer pilots and POCs Working with the Sales ... Assist the Sales and Customer Success teams as the technical subject matter expert for Codacy during ... customer calls and presentations Assist and collaborate with different technical stakeholders during

Your main responsibilities include managing our e-commerce projects, improving the level of service we ... Provide project status updates to all stakeholders Build strong relationships with our third-party service

The Vendor Management Officer is responsible for managing the end-to-end lifecycle of service vendors ... Drafting, reviewing, and finalizing Statements of Work (SOW) for a variety of service requirements. ... Responsibilities: On-boarding and off-boarding of service contractors under Advisory and Assistance Services

(SaaS) environment, Azure (PaaS, Azure Functions, Azure Logic Apps, Service Bus, etc.). ... Extensive experience with Microsoft Dynamics 365 Customer Engagement and its first-party applications ... and the Power Platform (Canvas Apps, Power Automate Flow) Experience working in a Software as a Service ... between customers, IT staff, and business partners to ensure high quality and timely resolution of customer

and test cases; Proficiency in English is mandatory; French is a plus; You are a good communicator, customer-service ... Information Technology) stakeholders, to deliver constant innovation and high-quality results in the service ... Responsibilities Will Be Support Ongoing troubleshooting, user support, system maintenance to ensure customer

Bosch Service Solutions develops and delivers Customer Experience, Mobility and Monitoring solutions ... Prepare customer specification documents for SAP ERP implementation and integration and align it with ... Make it happen We are looking forward to your application Legal Entity: Bosch Service Solutions S.A.

Job Description Join us at Zendesk, where we're on a mission to power exceptional service for every ... Strong account research, prospecting, and customer outreach skills. ... Experience in managing and expanding customer relationships at various levels. ... Manage and nurture customer relationships ensuring high satisfaction and retention levels. ... Use data insights, customer intents, and adoption history to effectively prospect new clients and enhance

Proven experience in sales, preferably in travel, hospitality, or customer service industries. ... Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong ... Strong focus on understanding customer needs and delivering solutions that enhance their experience. ... Past experience in upselling, cross-selling, or managing long-term customer relationships is a plus. ... Maintain detailed records of customer interactions, track sales activities, and provide regular updates

We are in Business for People, empowering people in service organizations with innovative Enterprise ... strategy, assist with go-to-market strategies, enablement, and to drive customer engagement. ... Job Description We are seeking a strategic, customer-focused Director of Industry Product Management ... You will bring new products to market to drive further cross-sell into the existing customer base and ... The ideal candidate is someone who thrives in collaboration, always putting the customer experience at

Customer orientation. Passion for service. Professional attitude. Teamwork. ... Handle customer requests and complaints and directing other employees or departments accordingly. ... Ensure customer satisfaction by scheduling wake-up-calls and other concierge activities according to

Field Service Technician - South Office Entity: Daikin Portugal Job Category: Sales Location: Paço ... We have an excellent professional development opportunity for a:  FIELD SERVICE TECHNICIAN | TÉCNICO ... ESPECIALISTA DE AVAC What is expected in the role: Reporting directly to the Supervisor of the Service