225 customer service English-speaking jobs in Coimbra District

We're remote first company teams in Portugal and the US, supporting a diverse global customer base ... This may be done per customer or in webinar, community format.Understand and communicate the "why ... Partner with Customer Success to deliver impactful product demos and drive upsells.Effectively educate ... company together.Job Description We are hiring a Product Solution Manager as part of the Dragonboat Customer ... with the sales team to seamlessly transition customers from pre-sales to post-sales while maximizing customer

specifications (quality standards, service levels, and costs of services provided). ... Monitoring the performance of External Service Providers (PSE) in order to ensure compliance with the ... relating to Specifications and other matters requested by Organizational Units (internal) and External Service

high‐impact issues across diverse environments, ensuring seamless product performance and exceptional customer ... ;Mentor L1/L2 engineers and conduct knowledge transfer sessions to elevate team capabilities;Gather customer ... scenarios;Escalate critical issues to R&D with detailed technical analysis while maintaining transparent customer ... features and bugs and communicate insights to the product team.MUST HAVESMinimum 2+ years of experience in customer‐facing

a member of the VWFS Porto test team, you will deliver testing on a project or workstream to ensure customer

Most communication is written and customer-facing. ... Proven experience in SaaS customer support Strong typing endurance and attention to detail Ability to ... In the early phase, you will be deeply hands-on: Handling customer support across 3+ SaaS products Managing

, Automotive)Familiarity with the technology ecosystem including Silicon, IHV, ISV, ODM/OEMs, cloud service ... Smart NIC and ToR switches software, standards and the market, including trends, ODMs, silicons, cloud service ... feedback and participating in customer meetings.What we are looking for in youExceptional academic results ... , and keep business execution on track.Conduct market research, analyse industry trends, and gather customer ... provide training.Contribute to the success of our sales team in winning new opportunities, reviewing customer

Customer-focused mindset with a commitment to high-quality service.

Support (assist customer with questions on onboarding) Answer questions of customer relating to delivery ... (networking, HA concepts, RACI reviews)Customer Deal Support – Post Signature Onboarding Questionnaire ... Bill of Material Provide feedback to the Sales Team on Bill of Material Do technical validation of customer ... closely with Sales Team on architecture, landscape, and to-be Sizing the to be Landscape for Migrations Customer ... ResponsibilitiesCandidate needs to work as a Cloud Architect for SAP & provide Complete Technical guidance to the Customer

approved plans, back‐out procedures, communication requirements and accurate scheduling to minimize service ... Owners, Service Managers, technical teams and external partners to ensure consistent adoption and provide ... related findings.Act as primary contact for change‐related inquiries and escalations; partner with Service ... 's degree in Computer Science, Information Technology or equivalent experience.5+ years' IT Service ... ITSM platforms), maintain SOPs and knowledge base content, and lead upgrades, migrations and identity service

voice of our customers, working closely with product teams to improve experiences and keep wow-level service ... About the role Our Customer Support team is the first point of contact for millions around the world, ... English (C1 level or higher) Expertise in training or instructional design 1+ years of experience in customer

Success, Support, Sales, Marketing) to ensure customer success and retention Maintain accurate pipeline ... while protecting and growing recurring revenue Conduct regular account health checks to understand customer ... proposition to technical and business audiences at multiple levels Collaborate with internal teams (Customer ... updates via CRM Exercise sound judgment within defined processes to determine appropriate actions for customer ... opportunities within the existing account base Build and maintain strong, long-term relationships with key customer

Work with our delivery and field teams to integrate computer vision solutions into customer applications

In this high‐impact role, you will focus on understanding customer needs, sharing relevant experience

Olympus and Global IT culture.Lead day-to-day operations of the IT Delivery Center; be accountable for service ... IT teams; ensure clear communication and timely, effective escalation and resolution of high-impact service ... preferably in a comparable site or region.Minimum 8 years of experience in responsible position for IT service

embed a consistent culture and ways of working.The IT Delivery Center Lead is also accountable for service ... IT teams; ensure clear communication and timely, effective escalation and resolution of high‐impact service ... Olympus and Global IT culture.Lead day‐to‐day operations of the IT Delivery Center; be accountable for service ... preferably in a comparable site or region.Minimum 8 years of experience in a responsible position for IT service

projects on the platform.Collaborate closely with Customer Success Managers to ensure smooth project ... consulting for our customers.Support user acceptance and system integration tests.Execute roll-outs at customer ... Boot, and modern enterprise technologies.WHAT YOU WILL DOTake ownership of software development for customer-specific ... experience (optional).Experience with Kotlin.Hands-on experience with Terraform.Experience working in close customer ... Java and Spring Boot, such as REST services, databases, and SAP.Develop client workflows and implement customer-specific

and others to achieve goals. 3-4 years of experience as a Software Engineer, and experience building customer

deepen their understanding of the technology, their ability to manage time, and their awareness of customer ... engineers, ranging from graduate to senior, in the areas of Presales and Professional ServicesSolve customer ... preferredFluency in at least one of Golang, Python, C, C++ or RustAbility to manage a small teamExperience with customer

You will bridge the gap betweensales and delivery , translating customer needs into robust technical ... You will also participate in strategic projects for customer engagement and technical validation. ... be your task Pre-Sales & Business Development : support sales teams in the aviation market, driving customer

solutions that decrease time to value;Drive the customer onboarding journey through technical expertise ... This role blends deep technical leadership, solution design, and customer partnership to accelerate onboarding ... meet with client stakeholders to identify needs, challenges, and objectives, translating them into customer ... implementation;Act as a trusted advisor collaborating with cross-functional teams such as Product Management, Customer