68 customer service English-speaking jobs in Coimbra District

Provide outstanding customer support. ... We are our customer's partner, and their success is our success. ... First Attitude:Providing a great customer support experience is important. ... If so, you'll fit right in on the Bitsight Customer Support Team.We focus on partnering with our ... , and advocate for both across the organization.Your Day Will Include:Handle customer requestsvia email

Cloud to help design, implement, and optimise scalable marketing automation solutions for their global customer

pricing, cost‐allocation and chargeback models as part of the Global IT service catalogue to reflect ... service consumption.Augment the Finance Financial Management Framework with IT‐specific elements (e.g ... IT‐specific financial risks and implement necessary controls.Build, develop and implement consistent IT service

capabilities within Salesforce and a customer-facing portal. ... You will play a key role in designing, developing, and enhancing Salesforce Service Cloud and Sales Cloud ... digital platforms.About the RoleThe Product Development organization is implementing subscription and service

specifications (quality standards, service levels, and costs of services provided). ... Monitoring the performance of External Service Providers (PSE) in order to ensure compliance with the ... relating to Specifications and other matters requested by Organizational Units (internal) and External Service

approved plans, back‐out procedures, communication requirements and accurate scheduling to minimize service ... Owners, Service Managers, technical teams and external partners to ensure consistent adoption and provide ... related findings.Act as primary contact for change‐related inquiries and escalations; partner with Service ... 's degree in Computer Science, Information Technology or equivalent experience.5+ years' IT Service ... ITSM platforms), maintain SOPs and knowledge base content, and lead upgrades, migrations and identity service

approved plans, back‐out procedures, communication requirements and accurate scheduling to minimize service ... Owners, Service Managers, technical teams and external partners to ensure consistent adoption and provide ... related findings.Act as primary contact for change‐related inquiries and escalations; partner with Service ... 's degree in Computer Science, Information Technology or equivalent experience.5+ years' IT Service ... ITSM platforms), maintain SOPs and knowledge base content, and lead upgrades, migrations and identity service

projects on the platform.Collaborate closely with Customer Success Managers to ensure smooth project ... consulting for our customers.Support user acceptance and system integration tests.Execute roll-outs at customer ... Boot, and modern enterprise technologies.WHAT YOU WILL DOTake ownership of software development for customer-specific ... experience (optional).Experience with Kotlin.Hands-on experience with Terraform.Experience working in close customer ... Java and Spring Boot, such as REST services, databases, and SAP.Develop client workflows and implement customer-specific

The IT specialist monitors technical performance supporting continuous service improvement, enhancing ... management and operational support.Experience managing Global IT Services and working with global service ... activities, platform refreshes, and infrastructure modernization initiatives.Familiarity with cloud service ... Azure or AWS Solutions Architect and/or other Cloud Security Certifications.Experience in ITIL‐based service ... updated documentation covering hybrid cloud environments, including topology diagrams, runbooks, SOPs, service

solutions that decrease time to value;Drive the customer onboarding journey through technical expertise ... This role blends deep technical leadership, solution design, and customer partnership to accelerate onboarding ... meet with client stakeholders to identify needs, challenges, and objectives, translating them into customer ... implementation;Act as a trusted advisor collaborating with cross-functional teams such as Product Management, Customer

and others to achieve goals. 3-4 years of experience as a Software Engineer, and experience building customer

We work with Nearshore projects, Team as a Service (TM) & Project Development, Service & Service Management

We work with Nearshore projects, Team as a Service (TM) & Project Development, Service & Service Management

automation initiatives using Ansible, Terraform or scripting for configuration and reporting.Track service

By advocating for the customer every step of the way, you'll help ensure the success of our missions ... identify and take quantified risks and make decisions in a fast‐changing environment so we can satisfy the customer

pricing, cost‐allocation and chargeback models as part of the Global IT service catalogue to reflect ... service consumption.Augment the Finance Financial Management Framework with IT‐specific elements (e.g ... IT‐specific financial risks and implement necessary controls.Build, develop and implement consistent IT service

Leverage your deep understanding of UCaaS, CCaaS, and email platforms to unlock new levels of customer ... communication data generated across our platforms to develop intelligent tools and insights that drive customer ... broader product roadmap, providing justification based on business opportunities, competitive landscape, customer ... driving the business, understanding the dynamics of our products through metrics, tracking and addressing customer

Technical Support Engineer provides product and technical support to customers via email and screen sharing. Troubleshoots software defects, configuration issues, and environmental bottlenecks. Supports customer deployments, updates, and maintenance of TestRail Server instances. Requires 2+ years of technical support experience, proficiency in Windows and Linux servers, and strong networking and web technologies knowledge.

financial analysis, financial modelling and problem‐solving techniques.Practical experience with IT service ... activities, and maintain controls and readiness for J‐SOX compliance.Define, maintain and document IT service

UX design ;Strong understanding ofUI/UX principlesanddesign thinking methodology ;Ability to analyze customer