4691 customer service English-speaking jobs in Lisbon District

With a dedicated team we pride ourselves on our global reach and high standards of service.

We are in search of a Field Service Coordinator - UK, to join our innovative team as our new #bloqstar ... What you’ll be doing Provide a highly responsive field service coordination; Ensure clear direction ... Perform post-mortems on exceptional cases and provide reports to build learning and help improve our service ... tasks fail due to operational or technical issues and take ownership of the successful delivery of the service

We are committed to technological leadership, based on the quality of our service and technological solutions

Maintain a strong level of services according to Service Level Agreements. ... About The Job Provide an efficient and high‑quality financial service that enhances the activity monitoring

We are in Business for People, empowering people in service organizations with innovative Enterprise

We are in Business for People, empowering people in service organizations with innovative Enterprise

Champion partner-first experiences in billing, including seamless reseller flows and self-service capabilities ... Intermedia's mission-critical billing and quote-to-cash systems, ensuring our global partner and customer ... Translate customer and partner requirements into clear product initiatives with measurable business outcomes ... evaluate emerging technologies, including AI, and identify opportunities to improve billing workflows, customer

engineering principles used in building and running mission critical software capabilities (security, customer ... experience, testing, operability, simplification, service-oriented architecture) Familiar with different ... quality and anti-patterns as part of development activity Understands and builds test code at unit level, service

departments Assist with forecasting support volume, staffing, and resource allocation to ensure optimal service ... analyze data, improve operational processes, and collaborate with cross-functional teams to enhance the customer ... Provide training and guidance to support teams on operational best practices and tools Monitor customer ... Performance Indicators) to assess team performance and identify areas for improvement Collaborate with customer ... Responsibilities: Analyze support operations data and generate insights to improve performance, efficiency, and customer

A day in the life of… Manage customer/account queries to ensure sales ledger balances are clean on customer ... of O2C plans and objectives, in line with the strategy Monitor, perform and execute the performance service ... previous experience in the role necessary Successful experience in delivering services through Shared Service ... account Successful management of due and overdue balances on customer account, ensuring Collections ... collection activities based on Market Collection Strategy Supervise incoming collection concerns from the customer

service role Excellent customer service skills and an eye for detail Exceptional planning, scheduling ... an excellent event experience for our investors You'll ensure investor attendees have a great customer ... Who you are You're a natural collaborator who excels as part of a team working towards stellar customer ... abilities we're looking for At least 1-2 years of experience in a relationship/account management or customer

in customer-facing roles (consulting, risk management, technical support, or customer success experience ... role with a focus on operational excellence, customer satisfaction, and collaboration. ... Success Manager (Associate CSM) to join Bitsight’s Customer Success team in Lisbon. ... It offers an opportunity to develop skills in enterprise customer management, risk/security technology ... health and flag concerns* Draft follow-up emails and customer communications* Collaborate closely with

We are hiring an Enterprise Customer Success Manager. ... We at the Customer Success team strongly appreciate various languages! ... Join to apply for the Enterprise Customer Success Manager role at Canonical Canonical is a leading provider ... Customer success is a new and strategic department at Canonical, with the objective of reducing risk ... Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and

elevate the customer experience. ... As the Customer Experience Operations Lead supporting our Voice of the Customer (VOC) program, you will ... You’ll manage the day-to-day operations of our customer feedback ecosystem, optimize ingestion pipelines ... Ability to translate customer feedback into operational and product insights that reduce friction and ... Responsibilities Manage and optimize daily operations of our NLP vendor (Birdie AI), ensuring all customer

Coordinate customer upgrades and recommend performance optimizations. ... Maintain and improve documentation to support customer use cases and technical needs. ... Manage customer success function via monthly cluster performance reviews & feedback collections. ... Rather than functioning as customer support agents, CSMs form a direct relationship with customers and ... Mission of the role A Technical Customer Success Manager guides customers through the adoption of Distributed

Coordinate customer upgrades and recommend performance optimisations. ... Maintain and improve documentation to support customer use cases and technical needs. ... Rather than functioning as customer support agents, CSMs form a direct relationship with customers and ... Manage customer success function via monthly cluster performance reviews & feedback collections. ... Understand customer needs deeply and communicate recurring feedback, behaviours, and requirements to

We are in Business for People, empowering people in service organizations with innovative Enterprise ... This role may require security clearance required for customer projects and access to sensitive (customer ... Work collaboratively with Sales, Deal Desk, and Customer Success to proactively resolve discrepancies ... The Senior Renewals Analyst will work closely with Sales, Customer Success, and Deal Desk teams to validate ... Collaborative Experience: Proven experience collaborating with Sales, Customer Success, Deal Desk, and

Full-time Company Description We are in Business for People, empowering people in service organizations ... Represent the voice of the customer in roadmap planning and product development. ... Job Description We are seeking a forward-thinking and customer-obsessed Director of Product to lead the ... You will bring new products to market to drive further cross sell into the existing customer base and ... The ideal candidate is someone who thrives in collaboration, always putting the customer experience at

in structured onboarding and ongoing training to build expertise in Bitsight tools, processes, and service ... Become proficient in executing tasks with limited oversight Develop product and tactical knowledge service ... Customer Communication: Provide clear, professional, and timely communication with customers to support ... offers growth potential through direct exposure to third-party risk processes, Bitsight products, and customer ... working relationships with teammates and cross-functional colleagues including Sales, Product, and Customer

support, technical support, or service operations 2–3 years in a leadership or operational management ... The Work You Will Do As the Senior Manager, Customer Support in Lisbon, you will lead regional support ... role in ensuring consistency, improving operational structure, and delivering a unified, high-quality customer ... onboarding, and integration of new team members What We Need From You 5–7 years of experience in customer ... practices, workflows, and standards across support groups Act as the primary escalation point for complex customer