4103 customer service English-speaking jobs in Lisbon District

); Implementation of monitoring and service control tools; Interface between 1st Line (Customer Service ... Monitoring of service levels; Coordination, control and monitoring of application deployments (automated ... and maintenance of services in operation; Application and operational preparation of new services; Service

If you’re hardworking for customer success, collaboration, and end-to-end service & support excellence ... strong interest in Customer Success and/or Project Management. ... The role is part of the Customer Experience (CX) organization, one of Cisco’s fastest growing teams. ... Supervise the progress of results, both internally and externally, through a customer onboarding plan ... expectations Raise critical issues and involve account teams and leadership if customer expectations

Collaborate Across Teams : Work with Customer Service, Product Tech, and Operations teams to ensure insights ... What you'll do Transform Customer Data into Action : Analyze customer journey data to generate ... Customer Metrics Knowledge: Strong understanding of Customer Experience metrics (CSAT, NPS, CES, etc. ... align with business goals and improve the overall customer journey. ... actionable insights that improve customer experience (CSAT, NPS, contact rate).

We pride ourselves on our commitment to quality, cutting-edge technology, and providing exceptional service ... The ideal candidate will be responsible for driving sales growth, building and maintaining strong customer ... Market Intelligence: Gather and report on market trends, customer feedback, and competitor activities ... Reporting: Maintain accurate and timely records of sales activities, customer interactions, and sales ... Customer Focused: Dedicated to understanding and addressing the needs of healthcare professionals and

At SIXT, a first-class customer experience and outstanding customer service are our top priorities. ... enhance your employee experience Additional Information About us: We are a leading global mobility service

center, and customer delivery to jointly carry the implementation across markets. ... As part of this movement, merchants and service providers have organically created many innovative use-cases ... Train cross-functional stakeholders across regional product, go-to-market product teams, customer solution ... coordinate with internal and external customers including merchants, issuers, digital partners, payment service

At SIXT, a first-class customer experience and outstanding customer service are our top priorities. ... About us: We are a leading global mobility service provider with sales of €3.07 billion and around 9,000

Direct message the job poster from Iterable Iterable is the top-rated AI-powered customer engagement ... How you will make a difference: Contribute to team roadmap and planning sessions to enhance customer ... open architecture makes it the best platform to close the data activation gap by bringing together customer ... Iterable, you'll be responsible for the core product for engineering Iterable used by our growing customer

leads, managers, and external stakeholders to align staffing strategies with broader business goals and customer ... service objectives, ensuring effective execution and alignment across the organization. ... creating and optimizing staff schedules to ensure consistent coverage while maintaining adherence to key service

for upselling and customer retention. ... To be explicit, this is a commercial but not a Customer Support role. ... As a Customer Success Director, your primary responsibility is to foster and grow relationships with ... Your role involves managing complex and end-to-end customer engagement cycles, from initial onboarding ... To qualify, it is a must that you are in an existing Customer Success role having clear revenue targets

Understand customer pain points and clearly communicate how our solutions can address them. ... Social network you want to login/join with: We are seeking a driven and goal-oriented Sales English Customer ... Provide post-sale support to ensure customer satisfaction and build long-term relationships.

The Position As our Customer Engagement Director, your mission is to lead our Customer Engagement strategy ... About The Department The Customer Engagement Team has as its main objectives improving our customer ... interactions and driving customer-centric initiatives leveraging our Future Frontline Customer Engagement ... of the Future Frontline Customer Engagement Roadmap. ... Are you a visionary and inspirational leader with a passion for enhancing customer engagement, digital

Join to apply for the Enterprise Customer Success Manager role at Canonical. ... Manage a customer portfolio, identify growth or renewal risks. ... Lead weekly customer and business reviews, resolve blockers with cross-functional teams. ... The Customer Success Manager role is part of a new, strategic department aimed at reducing risk and churn ... We are expanding our Customer Success team to deliver thoughtful, precise interactions across our product

Explore your potential as project manager for global customer implementations If you have solid experience ... from operations in DSV and would like to explore a new career path in DSV, Global Customer Implementation ... A trusted partner to customers and internal stakeholders As a customer implementation project manager ... Lead the design phase for customer tailored solutions, related to both operations and technical setup ... on assigned projects according to our project management methodology, based on Prince2, and Global Customer

Customer Care, Supply Chain) Facilitate Kaizen events, process mapping sessions, and gap analyses across ... we put together packages of benefits that are either supported by TE itself or provided by external service ... service) Experience delivering training sessions on CI tools and methodologies (onsite and remote) Experience ... equivalent practical experience Background in business process improvement (e.g., supply chain, sales, customer

distributor, and managed-service partnership landscape. ... We are looking for a technical leader who will drive customer outcomes through an elaborate retailer, ... You’ll develop deep relationships with key retail and service partners to understand their ecosystems ... up to 5% travel required including international travel for in-person company, departmental, team or customer

service, this is the role for you. ... to optimize chat tools, self-service technologies, and AI-powered chatbots. ... You'll collaborate with teams across Product, Design, and Customer Experience to identify trends, ... If you're passionate about solving problems through data and want to help build smarter customer ... In this role, you'll play a key part in enhancing the customer support experience by leveraging data

We are in Business for People, empowering people in service organizations with innovative Enterprise ... Demonstrated ability to build and maintain strategic relationships, with a focus on delivering exceptional service ... Qualifications Minimum of 4 years of experience as technical customer support or technical consultant ... to identify key technical strategies, improve product usability, expand product adoption, increase customer ... Experience in a similar customer centric technical role delivering technical solutions in a consultative

Content Guru is the largest privately owned provider of Contact Centre as a Service (CCaaS) in Europe ... clients include UK Power Networks, Rakuten, Rightmove, Interflora, Sodexo, and the National Health Service ... We help businesses across the globe to enhance their customer engagement and experience. ... Work within an Agile team to develop applications to meet product/customer requirements. ... This includes our development of AI and propensity modelling to create the seamless end-to-end customer

Consulting Skills: Proven consulting experience with a strong customer service mindset, able to propose ... Customer Support: Handle customer inquiries and troubleshoot issues within the SAP Basis and S/4HANA ... Vendor Management: Coordinate with external vendors and service providers to ensure timely delivery of ... : Solid understanding of ITIL and change management processes, ensuring structured and efficient IT service ... competitive and innovative SAP solutions and make decisions that gain customer approval and reliably