4766 customer service English-speaking jobs in Lisbon District

Key KPIs for the Role Customer Satisfaction (CSAT): Feedback on repair quality and service delivered ... is a fast-growing global company in the mobility and travel sector, with a strong digital focus and customer‑centric

Customer Orientation:Motivation and orientation towards customer satisfaction. ... Knowledge of networking and application/service load balancing.

service for Organon Quality business partners. ... Responsibilities Support the QMS and Q&L Value Team in providing operational assistance and customer ... Basic understanding of Quality Management processes, including Customer Complaints, Deviations, Change

, escalated by Customer Success Managers. ... You will manage technical issues, data operations, and documentation, while continuously improving service ... Key Responsibilities: Customer Support & Issue Resolution Handle and resolve support tickets via Jira

Bosch Service Solutions develops and delivers Customer Experience, Mobility and Monitoring solutions ... Legal Entity: Bosch Service Solutions S.A. ... Knowledge: Knowledge in Azure DevOps, including pipeline creation and service connection configuration ... Cloud & Service Connections: Configure secure connections to Azure resources for efficient cloud integration

Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong ... Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong ... shift adherence, and staffing ratios; identify gaps and lead initiatives to improve efficiency and service ... ensuring our operations scale with precision and flexibility, and every traveler receives world-class service ... forecast depot and labor needs across the network based on demand, vehicle movements, seasonal peaks, and service

chaotic world of customer service. ... tasks, allowing them to focus on more sophisticated customer interactions. ... In light of the ongoing AI revolution, we are transforming the customer experience (CX) landscape by ... satisfaction within the Zendesk platform Synthesize customer insights, market trends, and our vision ... About the Role: Our team is dedicated to empowering Customer Experience (CX) teams by automating repetitive

while managing vendor relationships and technology investments Identify inefficiencies across sales and customer ... across administration, development, and architecture Create enablement strategies that empower Sales and Customer ... will: Act as a strategic advisor providing expert recommendations on Salesforce platform solutions (Service ... CRMA) Experience with enterprise integration, IT governance, and data security/compliance Knowledge of service ... management, budget oversight, and platform strategy execution Deep understanding of Salesforce ecosystem (Service

Reporting to the Manager of Problem and Incident Management and part of the Service Delivery Team, the ... The role will manage and maintain a consistent level of service and best practices to achieve adherence ... to KPIs and SLAs Driving problem management adoption across the organization Participate in Service ... Improvement initiatives to drive a better customer experience Overseeing and accountable for the ... focus Ability to work independently as well as part of a customer facing team Excellent Knowledge

Preferred qualifications Previous experience (e.g., 1+ years) in a customer support or service role, ... Familiarity with customer support ticketing systems. ... Navigate and resolve complex customer issues, using your judgment and established procedures to find ... Identify and analyze patterns in customer issues to help escalate problems and improve our support processes

We pride ourselves on our commitment to quality, cutting-edge technology, and providing exceptional service ... The ideal candidate will be responsible for driving sales growth, building and maintaining strong customer ... Reporting: Maintain accurate and timely records of sales activities, customer interactions, and sales ... Customer Relationship Management: Develop and maintain strong relationships with key stakeholders, including ... company's products, including features, benefits, and competitive positioning, to effectively address customer

Market Research - Client Service Manager - EMEA (Portugal) at TGM Research Location: Europe About Us ... About the Team & Role: You will be a part of Client Service Team and you will you will play a crucial ... If you are a proactive, service-oriented individual with a passion for market research and online panels ... teams and external clients, advising on potential roadblocks and corrective actions to ensure the best service

By offering tailored AI-powered agents, scalable solutions for sales, marketing, and customer service ... Our platform simplifies customer engagement, boosts operational efficiency, and drives revenue growth ... Guided by a vision to transform customer interactions through AI, helps companies excel in a competitive

You are familiar with the solutions and customer's organization. ... You deliver ad-hoc trainings / workshops according to the customer's needs. ... Overview With more than 45,000 employees and partners worldwide, the Customer Experience and Success ... The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to ... CE&S is responsible for all up services across the company, including consulting, customer success, and

service and relationship * Build and sustain a robust relationship with internal customers* Be a focal ... point for customer relationships* Work in close collaboration with internal customers to identify and ... customers and stakeholders to display process performance* Propose mitigation actions with internal customer ... invoices in due time that respect full conformance with internal and external requirements* Internal customer ... Investigate and resolve blocking invoices issues * Supervise Vendor Statement Reconciliations (VSRs) Customer

Comfortable with SQL and data visualisation tools like Looker or Metabase to build self‑service dashboards ... Crisis Management: Coordinate with the Customer Excellence team to resolve escalated issues at their ... Skills: Strong analytical thinking, the ability to collaborate across teams such as Customer Excellence ... Customer Advocacy & Reputation Management: Represent the company externally while monitoring and improving ... key drivers, set quarterly targets, and implement initiatives to strengthen brand trust and overall customer

service (a degree in Business, Management, or related fields is an advantage but not mandatory). ... , and support resolution of customer disputes to ensure satisfaction. ... Customer‑centric mindset with excellent communication and collaboration skills. ... , you will play a dual part: supporting our sales organization with quotes, tenders, contracts, and customer ... Customer & Lead Handling: Capture leads from inbound emails and phone calls, provide information on agreements

We are in Business for People, empowering people in service organisations with innovative Enterprise ... Customer Onboarding & Delivery Lead FP&A delivery projects, ensuring alignment with customer goals ... This role may require security clearance required for customer projects and access to sensitive (customer ... Strong business analysis and customer-centric problem-solving skills. ... Post Go-Live Engagement Partner with Project Managers and Customer Success to ensure smooth transitions

This includes B2B customer onboarding, automation and self-service applications and connected downstream ... include but are not limited to: • Plan, scope and lead the implementation of product and operational service ... Mastercard Digital Enablement Services (MDES) team and take responsibility for the product and operational service ... experience within the MDES Issuer Enablement and Customer Onboarding domains. ... Do you want to be part of a cool, dynamic and collaborative team delivering innovation and improving customer

Serving clients in +25 countries, Celfocus delivers solutions that boost customer experience and enhance ... ITIL Foundation certification (preferred for IT Service Management projects). ... Establish and maintain relationships with internal teams, vendors, clients, and telecom service providers ... maintaining awareness of potential interdependencies with other projects and their impact on telecom service ... their scope, guaranteeing efficiency and compliance with internal procedures, industry regulations, and service