4656 customer service English-speaking jobs in Lisbon District

Analyze customer feedback and support data to identify pain points and opportunities for service improvement

Document all customer interactions and solutions in a ticketing system with great clarity for tracking ... What you will be doing: Address customer technical support requests via phone, email, and tickets (Zendesk ... Break down and analyze undefined customer issues, escalating them to R&D with clear technical documentation ... with various teams such as Product, R&D, and Operations to ensure quick and effective resolution of customer

Its main objective will be to ensure the quality of the contracts with IT Service Providers, evaluate ... Our primary goal is to service all European markets in implementing and maintaining contract management ... Porto) on legal, compliance and regulatory matters; To draft, revise and negotiate contracts with IT Service ... propose measures to mitigate them; To establish and manage processes and workflows between VVWFS Porto, Service

break down the requirements Must Have Skills: • 5+ years Salesforce Development • Salesforce Sales and Service

Customer-centric focus for understanding customer pain points and tailoring marketing efforts to address ... their needs, driving customer engagement and loyalty. ... Deep understanding of market dynamics, customer insights, and competitive landscapes. ... You will be accountable for translating customer insights into compelling messaging and empowering sales ... to curate compelling, forward-thinking thought leadership content that addresses market trends and customer

Automation, content personalization, customer journeys and working with the customer data are our daily ... journeys and marketing campaigns Work with the customer data to create segments and data models that ... design, engineering and technology integration, digital marketing, data science, CRM and loyalty, and customer ... to implement Salesforce Marketing Cloud platform for our clients Build, test, execute and optimise customer ... following concepts: Digital Marketing, Email Marketing, IP warm-up, Audience Segmentation, Omnichannel Customer

Customer Advocacy: Act as the commercial point of contact, balancing customer needs with Mollie's ... Your impact As a Renewal Manager, you will own, drive, and close customer contract renewals protecting ... What you'll ship Own the Renewal Process: Manage end-to-end renewal cycles across your customer ... Proactive Engagement: Initiate renewal discussions early to reduce churn risk and strengthen customer ... You'll collaborate closely with Customer Success Managers (CSMs), Account Managers, Finance, Pricing

Bus) · Azure Cloud Platform: Understanding of Azure DevOps, App Services, Functions, Azure Service Bus ... Typescript; o React-router; Additional Technical Skills · Experience with message queuing (RabbitMQ, Azure Service

By leading projects for an international Axians customer, you can make your mark in the IT world. ... For Axians, the professionals who lead customer projects have a name and a face and are therefore recognized

Recognition as a professional and as a person For Axians, the professionals who lead customer projects ... Expect From Us Opportunity to lead major projects By leading projects for an international Axians customer

Perform tasks / worksheets for installation / correction of customer network racks. ... Must have excellent communication skills and outstanding customer awareness skills.

Control and efficient management of customer investments. ... Ensure effective and optimized customer portfolio and manage product mix efficiently.

Recognition as a professional and as a person - For Axians, the professionals who lead customer projects ... Expect From Us Opportunity to lead major projects - By leading projects for an international Axians customer

We value strategic thinking, curiosity, and a customer-first approach. ... Curiosity, resilience, collaboration, and a customer-centric mindset. ... Facilitate collaboration across cross-functional teams, driving shared understanding and customer-centric ... You advocate for our customers and contribute to fostering a customer-focused mindset within the business ... defines and executes global business architecture strategies, partners with stakeholders to d iscover customer-centric

Knowledge of co-creation methodologies, user-centered design, design thinking, or service design. ... Knowledge of co-creation methodologies, user-centered design, design thinking, or service design. ... Use co-creation methodologies, user-centered design, design thinking or service design in project activities

management system based on ITIL Continuous improvement of ITSM process and service quality using KPIs ... Supporting and advising consulting our business units in the Enterprise Service Management environment ... , business informatics or computer science, alternatively a comparable education with experience in service ... company, we invite you to apply and join us Tasks Active further development of the company-wide IT service

A large organisation with potential synergies with other service lines in ERM. ... Role Responsibilities Provide a high quality consultancy service in ecotoxicology and environmental ... a driven individual to work with a dedicated team of professionals who share a strong commitment to service

highest of standards, coaching Associates and Senior Associates to execute in alignment with Client Service ... Champion the full proSapient product service suite (I.e., Surveys) maximising opportunities to cross-sell ... better understand pain points and opportunities to increase users that will continually improve our service

Deep understanding of customer operations and the pressures of margin‑sensitive industries. ... You’ll collaborate closely with engineering, design, and customer‑facing teams to ensure every release ... Leveraging our customer‑centric core values, we consistently deliver results that encourage growth, learning ... Your decisions will be grounded in real customer workflows and data, always with an eye toward measurable

Act as the primary point of contact for the customer support team on complex cases. ... Ensure compliance with Strong Customer Authentication (SCA) requirements and other relevant regional ... Strong understanding of EMV technology, tokenization (DPAN, MPAN), 3D Secure (3DS), and Strong Customer ... integrate fraud prevention measures into new and existing card features. 3DS (3D Secure) & SCA (Strong Customer