402 customer service English-speaking jobs in Setúbal District

system support strategies in order to ensure our SLA and system availability targets are met, and our Service ... ; Maintain optimal level of customer satisfaction and identify all customer issues and recommend appropriate ... The 3 levels act as a team to ensure customer satisfaction. ... Responsibilities: Taking ownership of customer issues reported and seeing problems through to resolution

Whilst having the ability to provide good customer service and communication whilst on site. ... With this, you will travel directly to customer sites to complete the installation and commissioning ... Whilst on site, you will support the customer by leading on the testing/configuration stage and also ... will work with internal departments at all stages of the project to ensure successful delivery to the customer

requests; Collaborate with internal teams and external service providers; Administer and maintain ... Provide 2nd and 3rd line support via ITSM / SMAX; Troubleshoot, analyze, and resolve incidents and service

Improvement Identify and address operational bottlenecks: high contact rates, escalations, backlog, low self-service ... usage Drive improvements in key Customer Care KPIs: CSAT, FCR, resolution time, customer autonomy, cost ... Job Description : You will be the operational architect of our B2B Customer Care system. ... System & Data Quality Design Manage the operational architecture of Zendesk and CRM for Customer Care ... repair shops, Vroomly has become a reference in the market by centralising administrative management, customer

Customer service experience and friendly demeanor. ... Maintain high service standards to positively represent Costa Terra Ocean & Golf Club. ... reporting any damage to the manager, and supporting the maintenance team—always ensuring a high standard of service

, and deliver joyful customer experiences. ... Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin ... Our platform empowers organizations to activate customer data, design seamless cross-channel interactions ... Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships

, and deliver joyful customer experiences. ... Let's shape the future of customer engagement together! ... Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin ... Our platform empowers organizations to activate customer data, design seamless cross-channel interactions ... customer personas and build use cases to establish product requirements and roll out new features and

communication skills, operational discipline, and ability to work under pressure Operational excellence and customer-centric ... requests, and changes within ITSM tools is expected The role also contributes to continuous service ... with second- and third-line support teams Accurate logging, tracking, and documentation of incidents, service

Key Responsibilities Handle inbound calls and customer inquiries Provide professional guidance ... Portugal) Monday to Friday: 08:00/17:00 This position is ideal for individuals who enjoy customer ... appropriate, offer package upgrades or alternative options Deliver pre-booking and post-booking customer

service / user support English Software / IT Applications OUR VALUES: CMA CGM Group is proud ... #39; loading capacity, giving the best contribution possible to the Group, developing and managing a customer ... her/his commercial area Participate in establishing the Commercial actions plan and ensure the right customer ... Business intelligence Commercial action Negotiation Operational marketing Commercial relation Pricing Customer ... Identify commercial market opportunities and prospect and follow up customers to develop and monitor the customer

Strong understanding of customer journeys, segmentation, and lifecycle marketing. ... What You'll Do Design, build, and optimize customer journeys using Salesforce Marketing Cloud. ... We work closely with our clients to optimize customer journeys, improve engagement, and drive sustainable ... We help brands transform data into relevant customer experiences and measurable business results by combining ... If you enjoy building personalized customer journeys, automating high-impact campaigns, and using data

Operations and Customer Service: Overseeing daily bar operations, including opening and closing ... Ensuring high-quality beverages and service are consistently provided to customers. ... Handling customer complaints and resolving issues to ensure a positive guest experience.

Understand and meet the deadlines of the production and project schedule without sacrificing great customer ... Join the Discovery family, where quality and service are at the heart of everything we do! ... Perform a highly physical installation job consistently; Work as part of a team and take the lead; Service ... service or excellent quality; Maintain a clean and safe workplace and assist the team leader in maintaining

similar) a plus; Spanish or English – good spoken and written level; Highly organized, proactive, and customer-oriented ... Supervise and manage technical maintenance of the centre (preventive, corrective, operational); Oversee service ... ; Strong interpersonal and communication skills; Ability to manage multiple service providers and coordinate

service and relationship Build and sustain a robust relationship with internal customers Be a focal ... point for customer relationships Work in close collaboration with internal customers to identify and ... customers and stakeholders to display process performance Propose mitigation actions with internal customer ... invoices in due time that respect full conformance with internal and external requirements Internal customer ... Investigate and resolve blocking invoices issues Supervise Vendor Statement Reconciliations (VSRs) Customer

.* **Operations and Customer Service:** + Overseeing daily bar operations, including opening and closing ... + Ensuring high-quality beverages and service are consistently provided to customers. ... + Handling customer complaints and resolving issues to ensure a positive guest experience.

Candidate will play a major role in handling Incidents, BAU service requests, Infra Maintenance activities ... Escalate timely to Head of APS on possible risks, escalation matters and management issues Adhere to Service

Superior customer service, teambuilding, and conflict resolution skills. ... principles and processes for providing personalized services including needs assessment techniques, quality service ... Qualifications and Skills A minimum of 8 years in an upscale hotel, resort, cruise ship or convention banqueting service

(Customer Experience Management) or (WCM Web Content Management) would be an advantage ... Digital Experience The OpenText DX business is focused on selling an industry-leading portfolio of Customer ... , and Workforce Optimization solutions offer exciting and compelling ways to address customer needs. ... Our rich portfolio of Web Content Management, Digital Asset Management, Customer Communication Management ... Experience selling Digital Experience software similar to CCM (Customer Communication Management), CEM

About the Role As a Process Modeling Engineer on our Customer Team, you will play a key role at the ... The position combines technical depth with customer-facing responsibilities and offers the opportunity ... A highly versatile role balancing advanced research, real-world industrial applications, and customer ... Customer-Facing Activities Deliver process data analysis and modeling services to a diverse international ... Contribute to organizational, operational, and marketing initiatives that support the growth of our customer