2886 customer service English-speaking jobs in Lisbon District

Active ITIL Foundation certification – demonstrates understanding of service management processes. ... In this role, you will ensure service stability, lead troubleshooting efforts, and drive continuous improvement

Sr Workday Data Operation Analyst What You Will Do As part of the HR service delivery team, this role ... The Sr Workday Data Operation Analyst will support and improve HR service delivery by providing business ... HR service delivery support – Provide support to employees, managers, HR Associates, and local HR teams ... by resolving escalated Workday and HR process inquiries, ensuring adherence to service level agreements ... Minimum Requirements Minimum 4 years of experience in Human Resources and/or a corporate service center

We are seeking a Senior Analyst, Product Analytics who will mine product usage and customer behavior ... improve retention and create even greater value over time Analyze the impact of new product features on customer

Represent the voice of the customer internally, ensuring expectations and delivery remain perfectly aligned ... Present proposals focused on recurring service models and long‐term partnerships. ... Experience selling recurring service contracts and long‐term technology partnerships. ... ITIL or other IT Service Management frameworks. CRM platforms such as HubSpot or Salesforce.

Delivery, Customer Service Management); Proficiency in ServiceNow platform, including modules such as ... within ITSM/ITOM projects; Familiarity with industry-specific applications of ServiceNow (e.g., HR Service ... IT Service Management (ITSM), IT Operations Management (ITOM), and IT Business Management (ITBM); Experience

Background in technical service or commercial roles, with the desire to expand your expertise in both ... Identify and onboard new commercial partners to accelerate growth beyond the existing customer base. ... Advise management and marketing on market dynamics, customer needs, and emerging opportunities in your

service skills and experience of telephone based support is desirable ● Aptitude for process improvement ... remittances to customer accounts ● Investigate overpayments and underpayments to enable accurate posting ... accordance with the collection escalation procedure.Key Areas of Responsibility ● Receive and post customer ... Accounts Receivables function, including co-ordination of contacts with Collection teams for processing of Customer ... skills ● Language skills: English mandatory ● Professional manner and highly organized ● Excellent customer

all queries to ensure satisfactory resolution of 100% of inquiries owned by the team, championing our service ... Job Description About Us: At Zendesk, we are committed to delivering exceptional customer experiences ... If you are eager to contribute to a growing team and make a significant impact on customer journeys, ... As a Product Led Growth Sales Representative, you will be at the forefront of our customer engagement ... Customer Engagement: Work directly within our Zendesk solution to respond to a high volume of inbound

The company also values caring customer service, professional growth, work-life balance, and a supportive ... Customer Obsession – Actively integrates customer feedback into product improvements. ... Customer obsession is a guiding principle that shapes the company's strategy, culture, and decisions. ... Translate internal product briefs, caregiver feedback, VOC data, and customer reviews into innovative ... centered on improving well-being through meticulous attention to detail and continuous listening to customer

Infrastructure as Code (IaC) solutions using Terraform; lead and support the implementation of self-service ... GitLab to GitHub and onboard pipelines using Terramate Lead and support the implementation of self-service

Experience and knowledge of IT Operations and IT Continuity Service Management. ... of the Crisis Management/Incident Management, Business Continuity Management, IT Resilience and IT Service ... Support the alignment between Business Impact analysis and IT Service Continuity and cyber responses. ... Where You’ll Be in the Organization You will join the Global Service Operations Department within the ... broad range of duties across operational resilience, crisis management, business continuity and IT service

Automate API / Service / Rest Automate SAP YOUR PROFILE: 6+ years of experience Specialization in advanced

Support service management in day-to-day operations and contribute to improvements in the service process ... Located in the heart of Lisbon, WebastoPortugal is a Business Service Center (WBS), part of the Webasto

design skills , covering modern access control models, session management, API access security, and service‐to‐service ... Together, we drive innovation and customer success, while caring for our people and empowering them to ... With a customer‐focused mindset and a drive to identify challenges, push initiatives forward, and continuously ... e.g., cloud, manufacturing, R&D platforms) Partner with enterprise architects, domain architects, and service

Configuration & Support Assist in SAP CRM setup for Marketing, Sales, and Service.

within the Operations and Investment Product Management (OIPM) department is seeking an Associate to service ... Deliver white-glove service to financial advisors and high-net-worth investors by providing responsive ... Bachelor's Degree with more than 3 years of experience in financial services, preferably in a client service

Caterpillar in Portugal and Cape Verde since 1961, playing a prominent role in providing equipment and service

verification of analog and mixed‐signal designs for high performance data converters, behavioral modeling, and customer

service An entrepreneurial background or spirit A commitment to owning, driving, and scaling the Stranger ... and a strong connection to your local football scene A business background, ideally in management and customer

Customer Success Architect The Customer Success Architect team is a distributed group of domain experts ... Above all, Customer Success Architects are outstanding teammates. ... issues Develop the reusable assets that scale customer success: workshops, training material, reference ... trusted advisor Run workshops and enablement sessions on new and existing capabilities to deepen customer ... engineering, support, partners, product, and marketing to bring the best of Cisco and Isovalent to the customer