140 customer service English-speaking jobs in Vila Real District

SEG Automotive Portugal, Unipessoal Lda. is the SEG group's Shared Service Center.

Customer Feedback & Insights: Collect, analyze, and structure customer feedback to identify patterns, ... What We're Looking For 3+ years of experience in customer success or customer experience (SaaS preferred ... solutions, and improve the overall customer journey. ... , and turning customer feedback into real improvements across the product and support experience. ... As our user base keeps growing, customer experience plays an even more critical role in how teams adopt

Logic Apps, Service Bus, etc.). ... Extensive experience with Microsoft Dynamics 365 Customer Engagement and its first-party applications ... Experience working in a Software as a Service (SaaS) environment, Azure (PaaS, Azure Functions, Azure ... between customers, IT staff, and business partners to ensure high quality and timely resolution of customer

and customer orientation, respond to customer requests in a prompt and comprehensive manner Excellent ... Additional languages are an advantagePersonal Skills: Ability to work independently - Self-starter Service ... Non-SAP systems using Web services and SDK tools, Work with functional consultants to help convert customer

Develop and optimise marketing campaigns usingSalesforce Marketing Cloud Build and enhance personalised customer ... Lead and support integration betweenSalesforce Marketing Cloud and Salesforce Core (Sales Cloud & Service ... Studio, Campaign Management Strong understanding of Salesforce Core, specifically Sales Cloud and/or Service ... across Salesforce Marketing Cloud modules and a solid understanding of Salesforce Core (Sales Cloud and Service

This is not a traditional customer success role, it's a highly technical, customer-facing engineering ... Customer Success Engineer – SASE Portugal 12-Month Contract Full-time (40 hours per week)The Opportunity ... We're looking for a Customer Success Engineer (SASE) to join a global cybersecurity leader on a ... such as security engineering, network engineering, technical consulting or post-sales support Strong customer-facing

team as a Junior CRM Analyst to support the configuration, development, and optimization of Sales and Service ... smooth operations for end users.Your ResponsibilitiesAssist in configuring CRM modules for Sales and Service

a key role in securing recurring revenue and long-term customer relationships. ... The Junior Renewals Specialist owns the end-to-end management of customer contract renewals and plays ... Requirements You will have: Experience in a renewals, customer success, sales operations, or commercial ... The role has a direct, measurable impact on retention, revenue predictability, and customer satisfaction ... focus Ability to understand customer needs and translate them into value-driven renewals Cross-functional

segmentation strategiesSkills & experienceEssential● Previous experience in CRM, marketing automation, customer

service skills Comfortable engaging prospects by phone, email, and video Ability to quickly understand ... for success.You'll work closely with Account Executives and global reseller partners to identify customer ... telemarketing and prospecting skills, including cold calling Experience in selling, negotiation, and customer ... prospective customers and, when needed, support reseller-led sales motions Gain a deep understanding of customer ... marketing, and partner teams to improve lead quality and conversion Continuously learn our products, ideal customer

Operations / Service Delivery Qualifications & Experience Education Bachelor's degree in Finance ... Systems & Master Data Management (Functional Scope) Maintain billing master data and customer billing ... accurate, timely, and compliant invoicing, directly supporting revenue integrity, financial reporting, and customer ... improvement programs Key Interfaces Finance & Accounting Revenue Assurance IT / Billing Systems Teams Customer

Ideally, a minimum of 2 years of professional experience with a strong background in customer service

(Customer Experience Management) or (WCM Web Content Management) would be an advantage ... Digital Experience The OpenText DX business is focused on selling an industry-leading portfolio of Customer ... , and Workforce Optimization solutions offer exciting and compelling ways to address customer needs. ... Our rich portfolio of Web Content Management, Digital Asset Management, Customer Communication Management ... Experience selling Digital Experience software similar to CCM (Customer Communication Management), CEM

quality standards in order to provide the best customer experience In partnership with the marketing ... them Ensuring operational management, bridging the gap between the various departments and ensuring service

Champion partner-first experiences in billing, including seamless reseller flows and self-service capabilities ... Intermedia's mission-critical billing and quote-to-cash systems, ensuring our global partner and customer ... Translate customer and partner requirements into clear product initiatives with measurable business outcomes ... evaluate emerging technologies, including AI, and identify opportunities to improve billing workflows, customer

service; · preferably have completed sales or marketing certifications in digital marketing, social ... Genpact is committed to creating a dynamic work environment that values respect and integrity, customer ... ; · drive advertiser communications and technical issue resolution, aiming to achieve high level of customer ... strong understanding of social media marketing, online advertising sales, campaign management, and customer ... related field; · comfortable over the phone and navigating CRM systems; · ability to provide exceptional customer

rental sector, operating across multiple markets and focused on delivering innovative, flexible, and customer‐centric ... the alignment of O2C processes across countries, working with international stakeholders and Shared Service

segments, not just manage inbound leads.The main focus is SMB and mid-market in e-commerce, retail, and service

Intellias helps retailers provide consistent and customer-centric shopping experiences across all channels

ServiceNow Developer to join an international IT Asset Management team, integrated in a global Shared Service