3 manager English-speaking jobs in Lagoa

React to onsite outage scenarios as necessary or as assigned by the Service Desk Manager. ... Follow all other processes and quality standards as assigned by the Service Desk Manager. ... Escalate high profile issues to the Service Desk Manager for appropriate handling and routing.

Support the manager in shift scheduling and coverage planning. ... Coordinate vacations with the team and report to the Manager. Train new and existing team members.

React to onsite outage scenarios as necessary or as assigned by the Service Desk Manager. ... Escalate high-profile issues to the Service Desk Manager for appropriate handling and routing.