mechanic English-speaking jobs in Funchal

Manage and utilize metrics to drive positive change in CX areas such as Service Level Agreements, Productivity, Customer Satisfaction, Quality, NPS and Contact Rate. Work with direct reports to set and improve metric-based goals, ensuring team performance and quality expectations. Maintain ultimate responsibility for team structure, recruiting, onboarding, and training.

Finance Associate needed to manage day-to-day finance operations. Responsibilities include billing, collections, expense processing, and partnering with sales and customer success teams. Must have a basic understanding of accounting principles and strong communication skills.

Provide end-to-end customer support for online orders, including delivery, returns, payments, and inquiries. Communicate with customers, carriers, financial institutions, and internal teams to resolve issues. Analyze and escalate complex cases, using knowledge bases and tools. Maintain high customer service standards and contribute to continuous improvement.

Supports the execution of strategic initiatives for Global Talent Acquisition, focusing on technology, AI enablement, operational excellence, and transformation.

Waiter/Waitress to join Michelin-starred team at DESARMA Restaurant. Previous fine dining experience preferred. Fluency in English required, additional languages an advantage. Must be available for evening shifts, days off Sunday and Monday.

Senior Platform Engineer to design and build self-service platforms on Kubernetes for large organizations. Requires 3+ years of experience building self-service platforms, 4+ years of software engineering experience (Java, JavaScript, Golang, or Python), and 4+ years of experience with a public cloud provider (AWS, Azure, or GCP). Must have experience with containerization, container platforms, GitOps practices, monitoring/observability solutions, CI/CD tooling, and Infrastructure as Code (Terraform, CDK, Pulumi, or Crossplane).

The Process Control Lead Engineer delivers reliable, cost-effective, and safe engineering solutions for projects. Responsibilities include selecting methods, optimizing designs, managing resources, and ensuring compliance with codes and standards.

Provide customer support via phone, email, chat, and social media for EU-based customers. Resolve complaints, offer product and service information, and maintain customer interaction records.

Manage medium-sized B2B accounts, generate new business, and expand relationships with existing clients. Deliver tailored proposals and presentations, negotiate contracts, and meet revenue targets.

Manage vehicle repair requests, examine applications, and communicate decisions to customers. Requires fluency in Czech and English, and good communication skills.

Test Manager to define and implement test strategies, plans, and approaches for multiple projects. Manage test execution, risks, budgets, and timelines. Lead test committees and ensure compliance with testing standards. Fluent French required.

Partnership Sales Executive will develop and own business plans to achieve revenue targets. Identify and prospect leading companies to partner at global conferences. Own the full sales cycle and collaborate with the VP of Sales and Growth team.

Senior Risk Manager & Scheduler for offshore wind projects. Develops and maintains project schedules, defines project controls frameworks, and facilitates risk workshops. Performs risk assessments, develops mitigation plans, and supports project governance. Requires 8+ years of experience in offshore wind or major energy infrastructure projects, project controls, PMO, and risk management.

Leads and oversees a global bid management function, developing and executing bid strategies. Manages multiple bids simultaneously, ensuring adherence to governance processes and client timelines. Oversees content development, risk management, and strategic alignment with sales objectives. Requires 5+ years of experience in bid management, leadership, and technology application.

Leads the design, customization, and optimization of the CRM platform, ensuring robust integration, advanced data analytics, and scalable solutions. Provides technical guidance and mentorship to junior engineers. Develops and maintains software architecture documentation. Participates in project planning and estimation activities. Acts as a subject matter expert for pitches and client work.

Content Moderator needed for a global social media platform. Review and moderate online videos, content, and complaints to ensure adherence to guidelines. Fluency in Romanian (C1) and English (B2) required.

Leads the end-to-end customer service organization for automated supply chain solutions, overseeing service operations, customer support, field service, and continuous improvement initiatives. Develops and executes a customer-centric service strategy to maximize customer satisfaction and profitability.

Junior Automation Tester for a national project. Contribute to test design, execution, and anomaly identification. Requires a degree in Informatics or related field, 3+ years of test experience, and knowledge of SQL and API.

Leads strategic and operational improvements within Global Support using data-driven insights and process optimization. Analyzes customer support data to uncover trends and challenges, developing business cases for improvement. Provides data-driven insights to enhance customer experience and efficiency, optimizing support processes. Collaborates with technical teams to implement service design and process enhancements.

The Competence Development Manager - Quality designs and implements competence strategies for Engineering, Industrial, Procurement, or Quality domains. This role identifies skill needs, develops learning solutions, and manages the learning deployment process.