ruby English-speaking jobs in Fundão

As a Technical Support Engineer (L1), you will be a first point of contact for customers across EMEA, resolving issues related to Sovos' compliance and tax solutions. You will handle Level 1 support requests, perform technical troubleshooting, and escalate issues appropriately.

Process Engineer will perform technical tasks related to pre-commissioning, commissioning, start-up, test run, training, and operation activities. The role involves interfacing with engineering disciplines, licensors, vendors, and subcontractors. Responsibilities include design activities related to QA/QC certification, fire fighting systems, HSE systems, integrated control systems, production strategies, and spare parts reliability. The Process Engineer will provide engineering support, review plans and procedures, and participate in design reviews. The role also involves coordinating root cause analysis, managing change, and providing technical assistance during bidding and project execution phases.

Amaris Consulting's QA Academy provides training in SQL, Linux, monitoring tools, and support best practices. Graduates will be prepared for application support roles. Ideal candidates have a computer science or related degree and strong problem-solving skills.

General QA Engineer will design, maintain, and execute test plans for fintech APIs, web, and mobile applications. Responsibilities include API testing, automation, collaboration with cross-functional teams, and defect tracking. Requires 5+ years of QA experience, API testing expertise, automation skills, and proficiency in a programming language.

As a Payment Collections Specialist, you will proactively contact customers with overdue balances, manage the dunning process, and investigate payment disputes. You will build customer relationships, maintain accurate records, and ensure efficient collection processes. Fluency in Spanish (C2 level) and English is required, along with 2+ years of experience in collections for key accounts and agencies in the digital industry.

Oversees the development and delivery of compliance dashboards, reports, and analytics across regions. Ensures reporting outputs are timely, accurate, and aligned with business and regulatory requirements. Leads a team of reporting analysts and BI developers.

Leads the strategy and execution of the GoContact CCaaS platform, focusing on scalability, usability, and reliability. Builds intuitive experiences for customers and operations teams, ensuring robust monitoring and observability. Partners with engineering and DevOps to improve platform performance and champion end-to-end customer experience.

Lead local acquisition and retention projects from ideation to execution, collaborating with cross-functional teams to achieve growth goals. Design and execute local marketing campaigns, track key metrics, and build success stories.

Respond to customer inquiries via phone, email, and chat. Resolve customer issues and complaints, assist with travel arrangements, and provide information about travel services. Maintain customer records and collaborate with team members.

Full-Stack Architect to design and drive scalable web application architecture for US-based clients in consulting and finance. Requires 3+ years experience as a Software Architect or Technical Lead, hands-on Node.js + React experience, and expertise in RESTful APIs, microservices, and AWS cloud infrastructure.

Bilingual Portuguese Generalist Evaluator will develop prompts, establish evaluation standards, and assess AI model outputs for accuracy and cultural fit in Portuguese. Must be native to Portugal or Brazil with fluency in Portuguese and English.

Product Manager to enhance client-supplier communication on the Infraspeak platform. Responsibilities include gathering customer feedback, designing features, collaborating with teams, and analyzing product performance.

The Payroll Administrator processes payroll transactions, manages international payroll reports, and collaborates with payroll service providers. The role requires proficiency in Excel, strong communication skills, and experience with payroll practices.

Consultor de Processos JR needed with 3 years of experience. Responsibilities include process consulting, continuous improvement practices, BPM knowledge, process analysis and diagnosis, process modeling, development of process performance indicators, process improvement techniques, and process-oriented organizational architecture. Fluency in Portuguese and English required.

Customer Success Engineer to lead post-delivery support, ensuring successful adoption and continuous value realization of Analytics & AI solutions. Manage client relationships, resolve issues, and contribute to shaping the Customer Success function. Requires 2-3 years of experience in client-facing roles, strong communication skills, and a structured problem-solving approach.

Production Support Consultant to provide support for production resources, analyze and resolve issues, and drive process improvement. Requires 2+ years of experience, production management knowledge, and proficiency in UX, Linux, PL/SQL, and Microsoft technologies.

Lead IT service delivery for a global remote workforce of 300+ users. Manage end-user experience, IT operations, and vendor relationships. Drive service improvement, infrastructure management, and cloud migrations.

Leads and supports the operational Meetings & Events team, managing daily workload and ensuring SLA adherence. Manages end-to-end meeting and event requests, negotiates rates, and oversees payments. Provides consultancy and executes standardized processes using Cvent.

Software Engineer to build and operate data ingestion pipelines for AI model training. Responsibilities include data acquisition, infrastructure management (GCP, Terraform), and collaboration with scientists and leadership on dataset roadmap. Requires 5+ years software development experience, proficiency in bash/Python, Docker, and at least one major cloud provider.

Territory Manager for medical devices, specializing in General Surgery, Colorectal, Gynecology, Obstetrics, Urology, Upper GI, ENT, and Breast. Requires proven sales experience, strong customer engagement, and the ability to build relationships with surgeons and healthcare professionals. Must be comfortable in an operating room environment and possess excellent communication skills in Portuguese and English.